IT Strategy: Page 2

The trust issues with efficiency-tracking software

Tracking software can create mistrust among employees when focused on granular tasks. But measuring outcomes is essential to optimize how businesses are run.

By Roberto Torres • Aug. 27, 2020

Transformational leaders bet on communication to engage stakeholders

Divorcing process and people is a clear recipe for disaster; software rollouts will fail without guidance and commitment from leadership. 

By Roberto Torres • Aug. 26, 2020

What to do in the event of key vendor outages

Redundancy can help sustain operations during a key tool's outage, with a backup option acting as insurance. But costs can determine how much coverage is needed.

By Roberto Torres • Aug. 25, 2020

Home at the office: How will remote work measure up long term?

Here is a collection of stories that showcase how companies are replicating office efficiencies and innovations at home.

By Samantha Ann Schwartz • Aug. 21, 2020

Study: 4 in 10 women keynote speakers cite sexual harassment at tech events

The pivot to virtual events amid the coronavirus pandemic could help level the playing field.

By Roberto Torres • Aug. 20, 2020

Whiteboards supported teams to perfection ... until they couldn't

Rethinking the whiteboard is a lesson in organizational psychology. When and why they're needed comes down to how effective organizations are at collaboration and ideation. 

By Naomi Eide • Aug. 19, 2020

In Gartner's 2020 Hype Cycle, explainable AI leaps ahead

The annual report shows AI is "dominating and becoming pervasive in all the technology that we're using," said Gartner Research VP Brian Burke.

By Roberto Torres • Aug. 18, 2020

Will the pandemic spell the end of the printer?

Printer sale projections fell as employees stayed home, leveraging digital processes to get work done. But in some industries, the office printer continues to be in demand.

By Roberto Torres • Aug. 17, 2020

Even post-pandemic, digital transformation will become more bullish

The pandemic is a pressure test for companies to sustain customer loyalty. Technology is the only way to ensure sustainability. 

By Samantha Ann Schwartz • Aug. 14, 2020

Cigna taps former Hilton exec as global CIO

Effective Sept. 14, Noelle Eder will report to David Cordani, president and CEO at Cigna.

By Roberto Torres • Aug. 14, 2020

Pandemic pushed execs to cut waste, merge tech playbooks

As they peer over the horizon, CIOs weathering the pandemic are looking to cut  waste and focus on technologies with the fastest ROI. 

By Roberto Torres • Aug. 13, 2020

3 technologies FedEx's CIO geeks out on

"The hardest thing that we've done is try to marshal forward into the modern, dominant design of technology," said FedEx Corp. CIO Rob Carter, speaking on the Inspired Execution podcast. 

By Roberto Torres • Aug. 13, 2020

Stores went dark, online orders tripled. How Joann used tech to cope

The retailer de-stressed its technology, and employees, as online traffic tripled typical holiday volumes. 

By Jen A. Miller • Aug. 12, 2020

Pandemic expanded CIO role, but the influence could fade

CIOs will have to expand their scope of action beyond operational upgrades to deliver deeper, business-oriented IT strategies.

By Roberto Torres • Aug. 11, 2020

'Living at work': CIO leadership tested under crisis

The next wave of modernization will balance technology modernization and employees' appetite for change, testing CIOs and other executive leaders on how to build sustainable operating models that don't alienate workers.

By Naomi Eide • Aug. 11, 2020

Blockchain's fate under COVID-19

Flashy blockchain pilots are falling out of favor as the bar for delivering business value rises.

By Roberto Torres • Aug. 10, 2020

Is digital agility a post-pandemic savior? Half of execs say so

The pandemic caught companies off-guard, evidenced by the 39% of respondents who said "more informed strategic planning, beyond growth" is an opportunity for the future, according to a survey by The Economist.

By Samantha Ann Schwartz • Aug. 10, 2020

Tech employment recovery cools off in June, shedding 130K jobs

Despite the cooling effects of the pandemic on the U.S. economy, net IT employment is up by 203,000 since the pandemic began.

By Roberto Torres • Aug. 10, 2020

AWS captures 45% of worldwide IaaS revenue. That's only part of the story

AWS still dominates the IaaS market, but Gartner's new segment combining infrastructure and platform services is a better cloud indicator and shows AWS capturing 50% of the market. 

By Naomi Eide • Aug. 07, 2020

With virtual meeting burnout, can companies be remote forever?

CIOs are choosing tools that make employees productive and uphold company culture in a dispersed workforce.

By Samantha Ann Schwartz • Aug. 06, 2020

Column

There's no going back

The pandemic created a path to fundamentally rethink how work, the office and technology intersect. To ignore the opportunity is to waste it.

By Naomi Eide • Aug. 04, 2020

IT satisfaction OK, but leaders worry about deploying tools at scale

Staff awareness of IT priorities is key as tech takes over more business processes. Most IT leaders grapple with supporting companies at scale.

By Roberto Torres • Aug. 03, 2020

Building your own SaaS billing system not for the faint of heart

A system that grows as your services and pricing become more complex will be far costlier and take longer than you expect, a consultant says.

By Robert Freedman • July 31, 2020

Opinion

Investing in too many cybersecurity tools could hurt defenses

While programs, software and tools are essential to any cybersecurity defense plan, these must work in tandem with security educated employees. 

By Samuel Bocetta • July 30, 2020

'More complex by the day': Leaders turn to automation to sustain IT efficiency

By automating processes, IT teams expect to offload repetitive work while shifting focus to higher value tasks.

By Roberto Torres • July 30, 2020