IT Strategy: Page 2


  • A sign is posted in front of a McDonald's restaurant on April 28, 2022 in San Leandro, California.
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    McDonald’s invests aggressively in technology

    The fast food giant’s three-pronged plan aims to digitally transform customer experience, franchise operations and core systems, President and CEO Chris Kempczinski said Monday.

    By Feb. 6, 2024
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    Tech salaries contracted in 2023 after hiring pullback

    The dip in compensation reflects layoffs at large tech providers and economic headwinds, according to Dice research.

    By Feb. 6, 2024
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    Trendline

    Top 5 stories from CIO Dive

    Interest in generative AI, budget concerns and layoffs in the tech industry took center stage during the first half of the year.

    By CIO Dive staff
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    Tech job postings, sector hiring rebound in January

    IT job postings soared to nearly 400,000 in January, a sign of stronger demand ahead.

    By Feb. 2, 2024
  • Angel Diaz, VP of technology capabilities and innovation at Discover Financial Services, delivers a keynote presentation at KubeCon North America 2024 on November 09, 2023 in Chicago.
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    Permission granted by Discover Financial Services
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    Why Discover went all-in on open source

    The company’s tech leadership eased the product development process, removing barriers to innovation and opening pathways for engineers to advance.

    By Feb. 2, 2024
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    What is top of mind for CIOs in 2024?

    Executives will track the evolution of generative AI while keeping IT spending in check and tech vacancies filled.

    By Jan. 31, 2024
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    AI, new projects to jumpstart tech hiring in 2024

    2023 was marked by fluctuations between tech talent availability and the end of big tech overhiring, but analysts expect the tech jobs market to return to more steady growth this year.

    By Jan. 31, 2024
  • A general view of the headquarters of SAP AG, Germany's largest software company on January 8, 2013 in Walldorf, Germany.
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    SAP revamps migration support programs, adds financial incentives

    The software company will give customers credits and technical support to offset adoption costs as part of its RISE and GROW programs.

    By Jan. 30, 2024
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    Companies struggle to connect data to customer experience

    Most businesses are struggling to integrate data insights into their user experiences, according to a Salesforce survey.

    By Bryan Wassel • Jan. 30, 2024
  • A Southwest Airlines take off past the control tower at Burbank Hollywood Airport on September 25, 2023 in Burbank, California.
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    Justin Sullivan / Staff via Getty Images
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    Southwest Airlines to spend $1.7B on tech, cloud migration this year

    The commercial carrier has shifted just under half of its tech estate to cloud, President and CEO Bob Jordan said Thursday.

    By Jan. 29, 2024
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    Human sight still cheaper than most AI replacements, MIT finds

    Using AI instead of humans for vision-based tasks only makes financial sense in about one-fourth of jobs, researchers found.

    By Jan. 29, 2024
  • A general view of the headquarters of SAP AG, Germany's largest software company on January 8, 2013 in Walldorf, Germany.
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    What’s behind SAP’s massive restructuring push?

    “Cloud is the big elephant in the room for SAP," Forrester VP and Principal Analyst Liz Herbert said.

    By Jan. 26, 2024
  • Federal Trade Commission Chair Lina Khan listens as U.S. President Joe Biden delivers remarks on the economy in the Eisenhower Executive Office Building on October 26, 2022 in Washington, DC.
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    FTC launches probe into big tech’s AI dealings

    The agency sent formal requests to Alphabet, Amazon, Anthropic, Microsoft and OpenAI, as part of a review of three multibillion-dollar investments.

    By Jan. 25, 2024
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    Tech positions take a tumble on Indeed’s best jobs ranking

    In 2023, tech dominated the company's rankings. But this year, just one IT role landed in the top 10.

    By Jan. 24, 2024
  • Heinz ketchup is displayed on shelves at a Walmart Supercenter on August 02, 2023 in Austin, Texas.
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    Kraft Heinz dips into generative AI with employee tool for data analysis

    The company’s data scientists are in the early stages of testing, using Microsoft Azure OpenAI and internal data to develop the tool.

    By Jan. 24, 2024
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    Software, IT services to accelerate tech spend: Forrester

    Enterprise and government investment in technology will grow 5.3% year over year, reaching $4.7 trillion this year, the firm projects.

    By Jan. 23, 2024
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    CIOs for hire shift focus as clients tackle cyber, AI rollouts

    Amid enterprise resource constraints, interim and fractional CIOs lead longer-term strategies.

    By Suman Bhattacharyya • Jan. 23, 2024
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    With customers wary of AI, KPMG urges companies to get implementation right

    Businesses tout the value that AI can deliver, but deployment can easily backfire without trust.

    By Kristen Doerer • Jan. 23, 2024
  • Satya Nadella, CEO of Microsoft, speaks to the media about a joint project called the Volkswagen Automotive Cloud on February 27, 2019 in Berlin, Germany
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    Microsoft to overhaul internal security practices after Midnight Blizzard attack

    After the company disclosed a Russia-affiliated threat actor stole data from senior executives, experts are raising questions about its security capabilities and practices.

    By David Jones • Jan. 22, 2024
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    Can FinOps save cloud from itself in 2024?

    Mistakes were made. Budgets ballooned. Repatriations commenced. Now, enterprises are learning from costly migrations.

    By Jan. 22, 2024
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    Most leaders want to invest more in skills, talent in 2024

    More executives see talent gaps as a key business risk in the next 18 months, compared to last year's responses to a Capgemini survey.  

    By Jan. 19, 2024
  • A logo sits illuminated outside the IBM booth at the SK telecom booth on day 1 of the GSMA Mobile World Congress on February 28, 2022 in Barcelona, Spain.
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    David Ramos / Staff via Getty Images
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    IBM buys Advanced’s mainframe modernization unit to deepen consulting bench

    The deal also bolsters IBM’s broader hybrid cloud strategy, complementing the application refactoring capabilities of watsonx Code Assistant for Z.

    By Jan. 19, 2024
  • A warehouse storage of second hand, recycled, refurbished laptop computers and other technical equipment
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    PC price hikes loom as enterprises enter device refresh cycle

    The market declined nearly 15% in 2023, but Gartner expects sustained positive growth lies ahead.

    By Jan. 18, 2024
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    CIO ‘change fatigue’ dampens enterprise IT spend

    Gartner trimmed back its global tech spending forecast for 2024, as executives contend with AI tool proliferation.

    By Jan. 17, 2024
  • A rear view of a man walking down a modern business office corridor
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    CEOs expect jobs cuts — and some gains — because of generative AI

    Adoption of the technology will have a greater impact on headcount in industries like media and entertainment, a PwC survey found.

    By Jan. 17, 2024
  • The Bank of America logo is displayed on the side of a Bank of America branch office January 20, 2010 in San Francisco, California.
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    Justin Sullivan / Staff via Getty Images
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    Bank of America CEO on digital transformation: ‘There’s always more to go’

    The company has spent billions on data systems to support AI tools in the last decade, CEO Brian Moynihan said Friday.

    By Jan. 17, 2024