IT Strategy: Page 2

With remote work, business productivity falls on IT departments

IT is stepping in to support a digital rebuild of workplace culture. Through it all, employees want simplicity.

By Katie Malone • Dec. 15, 2020

3 strategies that sped up Freddie Mac's software delivery

Equipping bigger swaths of the company with tech tools helps Freddie Mac deliver faster, said EVP and CIO Frank Nazzaro.

By Roberto Torres • Dec. 14, 2020

Explore the Trendline➔

Trendline

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

Slack plans workflow, conversation integration

With companies rethinking their physical headquarters, Slack aims to act as connective tissue between the automated and the conversational.

By Roberto Torres • Dec. 11, 2020

3 essential UPS data analytics applications

The next chapter of UPS' data analytics strategy focuses on managing data as an asset to improve operations.

By Roberto Torres • Dec. 10, 2020

How Bank of America builds guardrails around AI

Independent testing helps Bank of America guarantee AI tools are deployed safely, said executive Catherine Bessant.

By Roberto Torres • Dec. 09, 2020

Dive Awards

CIO of the Year: Seemantini Godbole, Lowe's

A foreboding cloud migration. A swift launch of curbside pickup. A move to in-house software production. In Lowe's response to the pandemic, tech proved essential.

By Roberto Torres • Dec. 09, 2020

Dive Awards

CTO of the Year: Curt Garner, Chipotle

Customization isn't as easy in a pandemic. Leading tech at the fast casual chain, Garner helped sustain the technology that enabled operations.

By Roberto Torres • Dec. 09, 2020

Dive Awards

The CIO Dive Awards for 2020

In the face of a pandemic and economic downturn, technology became more important. To stay connected and to meet shifting demand, industries turned toward IT and its leaders.

By CIO Dive Team • Dec. 09, 2020

After recovery trend, tech sector hiring dips again

The demand for digital skills hasn't slowed, but financial uncertainty is giving enterprise leaders pause on tech hires.

By Roberto Torres • Dec. 08, 2020

Line of business workers, IT department at odds over digital project speed

As digital pressure grows, business and tech worlds are inching closer together, with the CIO as a navigator who can reach into both realms.

By Roberto Torres • Dec. 07, 2020

Sponsored by Quick Base

Follow the leader: Navigating digital transformation success in 2020

Quick Base partnered with HBRAS to research the impact COVID-19 has had on digital transformation.

By Deb Gildersleeve, CIO of Quick Base • Dec. 07, 2020

With HR supporting remote employees, IT steps up to fill technical gaps

A holistic approach to supporting remote work requires all business units to collaborate in support of the employee — but especially IT and HR. 

By Katie Malone • Dec. 04, 2020

Salesforce sought a way out of the CRM niche. Slack delivered.

Salesforce seeks to expand its reach throughout the organization as it contends with competition from Microsoft's bundled approach.

By Roberto Torres • Dec. 02, 2020

5 analyst predictions on the CIO role in 2021

CIOs will see their influence spread throughout the organization, helping shape company culture and workflows while minding business metrics.

By Roberto Torres • Dec. 01, 2020

What the $27.7B Salesforce, Slack deal means for the enterprise

The move is set to bring about wide-ranging implications for enterprise software, tying together disparate parts of the organizations through SaaS in the process.

By Roberto Torres • Dec. 01, 2020

Rosier, but not glowing, IT budget predictions for 2021

Tech spend is less likely to face severe cuts in 2021 than previous forecasts suggested. But it's not out of the woods yet.

By Jen A. Miller • Nov. 30, 2020

Lowe's CIO: Don't try to solve the wrong problem

The retailer's tech leader describes how she responds to multiple and simultaneous organizational demands.

By Roberto Torres • Nov. 24, 2020

VMware edges into blockchain. Will enterprises bite?

Customers on the fence about selecting a blockchain vendor — or deploying the technology altogether — will look to operating use cases as a bellwether.

By Roberto Torres • Nov. 20, 2020

IT spending lessons from the oft resource-constrained nonprofit world

As the fiscally-conscious edict goes, do more with less. It's where a platform approach to technology shines.

By Naomi Eide • Nov. 20, 2020

Technologists grapple with privacy, bias as AI inches closer to customers

Industry must contend with the ethical challenges of building AI as the technology expands in physical and digital customer touchpoints.

By Roberto Torres • Nov. 19, 2020

'Do the hard things first': What Capital One prioritized in its cloud migration

The bank spent eight years shifting workloads to the cloud, shuttering its final data center this year. 

By Roberto Torres • Nov. 18, 2020

For Wells Fargo, tech, security and innovation drives risk management

Companies must look closely at technology as an operational risk, but neglecting innovation opens more windows for bad actors to enter, a Wells Fargo exec said. 

By Katie Malone • Nov. 18, 2020

Why Chipotle CTO compares technologists to air traffic controllers

CTO Curt Garner says collaboration skills helped the company sustain its digital sales by layering technologies.

By Roberto Torres • Nov. 13, 2020

CIOs plow forward on innovation despite pandemic disruptions

The COVID-19 pandemic has shifted priorities, but IT professionals continue pushing innovation in 2021 strategic plans.

By Katie Malone • Nov. 13, 2020

5 principles of successful change management

Technical business transformations still rely on strong change management leadership to guide teams through the process, an Accenture executive said.

By Katie Malone • Nov. 11, 2020