Creatio targets banking sector with 6 pre-built AI agents

The set of tools seeks to boost revenue generation and operational efficiency as banks continue to deploy the technology in search of ROI.

By Makenzie Holland • Updated 6 hours ago

AI is saving customer support teams time, survey finds

Other benefits include scaling support without growing headcount and reduced cost to serve, according to an Intercom survey.

By Bryan Wassel • Feb. 11, 2026

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CIO Priorities

CIOs are tasked with balancing their company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

Marriott ‘actively investing’ in AI, reports progress on system migration

The company is working to overhaul three core tech systems, rolling out the updates to “a meaningful number” of hotels in 2026.

By Roberto Torres • Feb. 11, 2026

AI fueled massive surge in fraud losses last year, study finds

In a major shift in the threat landscape, AI fraud surpassed traditional fraud, according to Pindrop research.

By Alexei Alexis • Feb. 11, 2026

3 restaurant brands tap tech chiefs to scale operations

Chuck E. Cheese’s parent company and Freddy's Frozen Custard & Steakburgers added IT chiefs to their ranks in recent weeks.

By Roberto Torres • Feb. 10, 2026

Global sovereign cloud spend to increase 35.6% in 2026

Cloud customers will seek more local infrastructure options in an effort to retain full control of their data, according to Gartner.

By Makenzie Holland • Feb. 10, 2026

US banks wrestle with regulation amid rising AI spend

Despite the challenges, financial services firms in the U.S. lead their global counterparts in AI maturity, according to a Finastra report.

By Makenzie Holland • Feb. 10, 2026

Corporate workers lean on shadow AI to enhance speed

Senior corporate executives are willing to allow unsanctioned AI use, which could place company data at risk, according to a BlackFog report.

By David Jones • Feb. 9, 2026

Neoclouds capture growing AI workload traffic, Backblaze says

The provider saw sustained traffic growth to GPU specialists in Q4, signaling an ecosystem opportunity beyond hyperscale platforms.

By Kelly Teal • Feb. 9, 2026

Amazon adds $200B to AI spend blitz

“We’re monetizing capacity as fast as we can install it,” said CEO Andy Jassy. The company joins Google and Microsoft in escalating 2026 capital expenditures.

By Makenzie Holland • Feb. 6, 2026

CIOs lean into multiagent systems with customers in mind

Multiagent systems are emerging as a foundation for scalable AI, especially within customer experience, according to research from Databricks.

By Scarlett Evans • Feb. 6, 2026

UBS deploys AI programs to unlock efficiency

The financial services firm is seeing AI adoption increase across its operations, according to UBS Group CEO Sergio Ermotti.

By Makenzie Holland • Feb. 5, 2026

Google’s $185B bet on rising customer demand for AI

CEO Sundar Pichai said Wednesday the surge in CapEx spend will let the company set "an eye toward the future" amid a boom in cloud revenue.

By Roberto Torres • Feb. 5, 2026

Santander Bank tech chief takes on CIO role at USAA

After a leadership shakeup, Dan Griffiths will succeed Amala Duggirala, who is now Delta’s chief digital and technology officer.

By Nicole Laskowski • Feb. 5, 2026

IT leaders grapple with AI agent sprawl

Businesses are struggling to implement multiagent systems, leading to disconnected workflows and redundant automation, according to a report.

By Makenzie Holland • Feb. 5, 2026

Autonomous attacks ushered cybercrime into AI era in 2025

Malwarebytes urged companies to adopt continuous monitoring and lock down identity systems as AI models get better at orchestrating intrusions.

By Eric Geller • Feb. 4, 2026

Workers worry about AI job loss amid enterprise adoption

More than one-quarter of employees say they have little or no trust in employers’ ability to handle AI and automation fairly, according to Dexian.

By Roberto Torres • Feb. 4, 2026

IT services help drive global tech spend above $6 trillion: Gartner

Despite surging data center investments and substantial year-over-year growth in software, third-party IT services will remain the largest segment in 2026.

By Matt Ashare • Updated Feb. 5, 2026

Snowflake, OpenAI strike $200M deal to bolster agentic AI use

The deal comes as enterprises increase their focus on AI agents, despite looming governance and accessibility challenges.

By Scarlett Evans • Feb. 3, 2026

Citi pilots AI-assisted collaboration feature for employees

CTO David Griffiths said Spaces will help teams work together on projects within the financial services firm’s AI platform.

By Makenzie Holland • Feb. 3, 2026

How one CIO focuses on small wins to shape AI adoption

Gold Bond Inc.’s Matt Price says the promotional products supplier has found value in targeted use cases, including workflow automation.

By Makenzie Holland • Feb. 3, 2026

As agentic AI ascends, companies are grappling with control

The rise of AI agents could put up barriers between customers and brands, leaving leaders to ponder how they can build loyalty and collect customer data in a new environment.

By Bryan Wassel • Feb. 3, 2026

Governance gaps stifle agentic AI adoption

Embedding governance and accountability early is key to scaling agentic AI, a Deloitte report found.

By Scarlett Evans • Feb. 2, 2026

Home Depot cuts 800 jobs

The roles within its Atlanta store support center are primarily concentrated in its tech organization and come as the retailer mandates a full-time return to office.

By Caroline Jansen • Feb. 2, 2026

The CIO agenda for 2026

The technology outlook for the year suggests CIOs will retain their status within the board of directors. IT chiefs have become essential for enterprise success.

By Roberto Torres • Jan. 30, 2026