Kraft Heinz digital chief Dafne Guisard departs

The organization's chief strategy, transformation and digital officer will join sports betting company Entain in January. 

By Roberto Torres • Nov. 8, 2024

Google Cloud to mandate MFA for all users in 2025

The policy change puts the three largest cloud providers — AWS, Microsoft Azure and Google Cloud — in position to have MFA mandates for some or all customers next year.

By Matt Kapko • Nov. 8, 2024

Explore the Trendline➔

IT Security

Security strategies benefit from nimbleness as companies respond to high-profile vulnerabilities and support internal talent gaps.

By CIO Dive staff

6 experts on balancing IT projects, spending and risk

To build a resilient technology estate, executive boards must embrace new technologies while managing risks and aligning spending to business goals.

By Roberto Torres • Nov. 8, 2024

Tech executives reassess IT resilience in CrowdStrike outage aftermath

Nearly all organizations have known operational weaknesses that leave IT systems vulnerable to service interruptions, according to Cockroach Labs.

By Matt Ashare • Nov. 7, 2024

How one CIO navigated the aftermath of a scrapped ERP overhaul

Quitting an initiative two years in and restarting from scratch is never easy, but sometimes it is necessary, according to Michael Eubanks, goeasy EVP and CIO. 

By Lindsey Wilkinson • Nov. 7, 2024

4 tech issues to watch in Trump’s second term

AI, cloud and cybersecurity policies are in the spotlight ahead of the forthcoming Trump administration.

By Roberto Torres • Nov. 6, 2024

AIG leans on generative AI to speed underwriting

The insurance company is using large language model technologies to drive digital transformation as part of a broader enterprise simplification push, Chairman and CEO Peter Zaffino said Tuesday.

By Matt Ashare • Nov. 6, 2024

Why CX is becoming the new priority for CIOs

Bojangles CIO Richard Del Valle witnessed the priority shift first hand as his team pivoted from operating as an infrastructure- to a guest-focused IT team.

By Rosalyn Page • Nov. 6, 2024

How General Mills found business value in generative AI

The company drew on its experience developing machine learning solutions to manage the deployment of its MillsChat tool, according to Jaime Montemayor, chief digital and technology officer at General Mills.

By Matt Ashare • Nov. 5, 2024

As presidential election looms, disparate approaches to cyber policy come into focus

Government officials and security leaders hope the nation’s need for cyber resilience will transcend partisan politics regardless of the election results. 

By David Jones • Nov. 4, 2024

How Principal Financial Group’s C-suite drives digital innovation

A sharp focus on how technology helps customers can help bring tech and finance chiefs together, according to VP and CIO of Enterprise Business Solutions Ryan Downing.

By Roberto Torres • Updated Nov. 1, 2024

7 Gartner trends for CIOs to watch in 2025 and beyond

The analyst firm used this year's trends list to spotlight the role of AI in the enterprise, especially as vendors change how AI agents are delivered.

By Roberto Torres • Oct. 31, 2024

KPMG pilots AI agents

The accounting and consulting firm is interested in becoming a leader in the emerging AI agent space.

By Alexei Alexis • Oct. 30, 2024

Executives worry over aging IT systems

Despite ongoing modernization efforts, tech debt is still hindering mission-critical infrastructure, according to Kyndryl.

By Matt Ashare • Oct. 29, 2024

5 highest-paying IT certifications in 2024

An AWS certification earned the top position as employers and employees seek out credentials that verify security, data and cloud skills.

By Lindsey Wilkinson • Oct. 29, 2024

Delta, CrowdStrike file dueling lawsuits as squabble continues

The airline seeks to recover damages of more than $500 million in the aftermath of a disruptive IT outage in July. The software provider is looking to hold its liability to the terms of its service agreement.

By Roberto Torres • Oct. 28, 2024

How ways of working can make or break innovation

As the pace of innovation continues to rise, the decisions we make today will shape the future of our organizations and teams.

By Dominik Katz, Ways of Working Lead at Miro • Oct. 28, 2024

Microsoft CEO asked board to cut pay in connection with security overhaul

Despite the request, Satya Nadella's total compensation in fiscal year 2024 far exceeded 2023 thanks to Microsoft's stock market performance.

By David Jones • Oct. 25, 2024

Even small IT failures can cost millions, tech leaders say

Businesses lose up to $1.9 million per hour from high-impact events like the CrowdStrike outage, according to a New Relic survey.

By Matt Ashare • Oct. 25, 2024

IRS CFO says robotic automation saved 30K labor hours

Partnering with software firm UiPath, the agency has tapped software robots to complete previously manual tasks, IRS CFO Teresa Hunter said Tuesday.

By Suman Bhattacharyya • Oct. 25, 2024

IT spend mounts as CIOs build out enterprise AI capacity

The analyst firm expects tech spending to reach $5.74 trillion next year, driven in part by exponential growth in server sales.

By Matt Ashare • Oct. 23, 2024

3 CIO rules to mastering the art of persuasion

Leaders can use storytelling to tap into audience emotions, make a successful pitch for their projects and garner support they need.

By Jose Ramirez • Oct. 23, 2024

Most digital initiatives still miss the mark, executives say

Success rates increase when initiatives are led collaboratively by CIOs and non-IT leaders, according to Gartner data published Tuesday.

By Roberto Torres • Oct. 22, 2024

4 ways AI could impact employees, workflows: Gartner

Technology leaders can expect AI to continue to raise questions around workforce shifts, privacy procedures and security techniques.

By Lindsey Wilkinson • Oct. 22, 2024

IBM doubles down on open models to help businesses customize AI

The company added two Granite LLMs under Apache 2.0 licenses and introduced general-purpose coding enhancements to its watsonx assistant Monday.

By Matt Ashare • Oct. 21, 2024