How automation and culture help curb cloud overspend

Business leaders struggling to rein in rising costs can turn to technical solutions, but overruns are also a people problem.

By Roberto Torres • Aug. 21, 2024

Palo Alto Networks CEO touts leads from CrowdStrike fallout

In the wake of the massive IT outage, some CrowdStrike customers have entered talks with Palo Alto Networks in search of a new provider.

By David Jones • Aug. 20, 2024

Explore the Trendline➔

Hybrid cloud

IT decision makers turn to hybrid cloud in search of security, flexibility and scale within enterprise infrastructure.

By CIO Dive staff

How J.C. Penney is using AI and machine learning in its supply chain

The department store retailer is investing heavily in new technology to improve productivity and upgrade its legacy systems.

By Philip Neuffer • Aug. 20, 2024

C-suite enthusiasm over generative AI wanes, putting pressure on quick wins

Most CIOs have moved less than one-third of experiments into production as hype fades, according to a Deloitte survey.

By Lindsey Wilkinson • Aug. 20, 2024

Companies aren’t as cyber resilient as they think

Most companies fall short on business continuity as malicious threat activity continues to rise, a Cohesity study found.

By David Jones • Aug. 19, 2024

4 tech pros on managing IT budgets

IT leaders share key strategies to shore up spending — even when businesses expect more and more out of their technology toolkits.

By Roberto Torres • Aug. 19, 2024

3 CIO lessons for maximizing cybersecurity investments

Securing resources has gotten easier, said Feroz Merchhiya, City of Santa Monica CIO. But that hasn't diminished tech leaders' role in showing the value.

By Lindsey Wilkinson • Aug. 16, 2024

What’s keeping the enterprise from a paperless future?

Printers are still alive and well across finance, healthcare and legal services, industries that rely heavily on hard copies thanks to legal requirements and customer expectations.

By Suman Bhattacharyya • Aug. 15, 2024

4 strategies for a solid — and profitable — AI future

CIOs can draw successful AI adoption plans for their organizations, keeping a close eye on governance, risk management and skilling.

By Kate Woolley • Aug. 14, 2024

SaaS vendors struggle with cloud bills, too

Three in 5 software vendors have not implemented a cloud cost management program, according to CloudZero.

By Matt Ashare • Aug. 14, 2024

Skill gaps cost employers a month of productivity each year, survey finds

Workers face challenges in making data analysis more efficient or automating processes, a Multiverse report finds.

By Carolyn Crist • Aug. 14, 2024

Tech chiefs gear up to spend bigger IT budgets in 2025

Despite growing enterprise appetite for technology and talent, cost optimization remains a priority, according to Forrester research.

By Matt Ashare • Aug. 13, 2024

How costs, ROI shape generative AI adoption plans

Elusive returns clouded the technology’s initial hype. Executives and analysts are now putting the focus back on costs and use case fit.

By Lindsey Wilkinson • Aug. 13, 2024

Microsoft Deputy CISO recounts responding to the CrowdStrike outage

The industry’s collective response to the massive outage underscored for Ann Johnson its ability to come together and put competitive interests aside.

By Matt Kapko • Aug. 12, 2024

CFO, CIO partnership key to bridge tech, talent gap: Workday

Finance chiefs are more frequently working in tandem with CIOs to shape how their company leverages technology, Workday’s Terrance Wampler said.

By Grace Noto • Aug. 9, 2024

Delta expects $380M revenue hit due to CrowdStrike outage

The company said it canceled 7,000 flights in five days due to the IT outage, according to a Thursday securities filing.

By Roberto Torres • Updated Aug. 8, 2024

Truist names JPMorgan, Wells Fargo vet as CIO

Steve Hagerman, who currently serves as CIO of consumer technology at Wells Fargo, will replace Truist Interim CIO Brad Bender in October.

By Gabrielle Saulsbery • Aug. 8, 2024

KFC, Taco Bell parent company expands AI efforts amid broader transformation

“We believe we are still only scratching the surface of the full value creation potential of our capabilities,” Yum Brands CFO Chris Turner said Tuesday.

By Lindsey Wilkinson • Aug. 7, 2024

CrowdStrike blames mismatch in Falcon sensor update for global IT outage

The security company, in its root cause analysis report, said it is using lessons from the crash to make larger changes. Analysts predict further challenges.

By David Jones • Aug. 7, 2024

Microsoft joins CrowdStrike in pushing IT outage recovery responsibility back to Delta

The software provider said Delta's delayed modernization efforts were to blame for its slow recovery. 

By Roberto Torres • Aug. 6, 2024

Budget constraints may be behind hiring uncertainty in 2024, survey says

One-quarter of managers who plan to reduce headcount cite increased use of automation, technology or AI as a driver, up from 16% in last year’s report.

By Carolyn Crist • Aug. 6, 2024

S&P Global taps Accenture to upskill 35K employees in AI

The comprehensive learning program will roll out later this month to all of the financial data company’s employees as part of a broader strategic collaboration. 

By Lindsey Wilkinson • Aug. 6, 2024

CrowdStrike rebukes Delta’s negligence claims in fiery letter

After the airline said it was considering legal action, CrowdStrike said Delta’s contract capped the cybersecurity provider's liability to “single-digit millions.” 

By Roberto Torres • Aug. 5, 2024

Clorox completes first stage of ERP overhaul, prepares for US rollout

“We have been maniacal about documenting everything that we’ve learned to set us up for the biggest transition,” CEO Linda Rendle said.

By Lindsey Wilkinson • Aug. 5, 2024

Tech unemployment rate fell in July, but so did the number of IT jobs

IT occupations across the economy contracted by 14,000 last month, a CompTIA review of U.S. Bureau of Labor Statistics data found.

By Roberto Torres • Aug. 2, 2024