IT Strategy: Page 12

  • A building with white and brown siding with two black cars at a drive-thru. Signage says Bojangles
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    Why CX is becoming the new priority for CIOs

    Bojangles CIO Richard Del Valle witnessed the priority shift first hand as his team pivoted from operating as an infrastructure- to a guest-focused IT team.

    By Rosalyn Page • Nov. 6, 2024
  • a screenshot of a virtual conversation between Jaime Montemayor and Lindsey Wilkinson
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    How General Mills found business value in generative AI

    The company drew on its experience developing machine learning solutions to manage the deployment of its MillsChat tool, according to Jaime Montemayor, chief digital and technology officer at General Mills.

    By • Nov. 5, 2024
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    Trendline

    Top 5 stories from CIO Dive

    Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

    By CIO Dive staff
  • A photo illustration of Kamala Harris and Donald Trump shoulder to shoulder facing away from each other. The background is a purple wave with a grid gradient.
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    Photo illustration: Industry Dive; Joe Readle/Getty Images; Brandon Bell/Getty Images

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    As presidential election looms, disparate approaches to cyber policy come into focus

    Government officials and security leaders hope the nation’s need for cyber resilience will transcend partisan politics regardless of the election results. 

    By David Jones • Nov. 4, 2024
  • a screenshot of a virtual conversation between Ryan Downing and Matt Ashare
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    How Principal Financial Group’s C-suite drives digital innovation

    A sharp focus on how technology helps customers can help bring tech and finance chiefs together, according to VP and CIO of Enterprise Business Solutions Ryan Downing.

    By • Updated Nov. 1, 2024
  • an analyst in business attire speaks on stage, with a screen in the background showing the text AI Governance Platforms.
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    7 Gartner trends for CIOs to watch in 2025 and beyond

    The analyst firm used this year's trends list to spotlight the role of AI in the enterprise, especially as vendors change how AI agents are delivered.

    By • Oct. 31, 2024
  • The KPMG office building in the heart of Tysons Corner in Northern Virginia near Washington, D.C.
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    KPMG pilots AI agents

    The accounting and consulting firm is interested in becoming a leader in the emerging AI agent space.

    By Alexei Alexis • Oct. 30, 2024
  • Adult women in data center checking cables and whole network, server setup and programing mainframe through digital tablet.
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    Executives worry over aging IT systems

    Despite ongoing modernization efforts, tech debt is still hindering mission-critical infrastructure, according to Kyndryl.

    By • Oct. 29, 2024
  • Photograph of a man conducting a seminar on Python computer coding in an open plan work arena.
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    5 highest-paying IT certifications in 2024

    An AWS certification earned the top position as employers and employees seek out credentials that verify security, data and cloud skills.

    By • Oct. 29, 2024
  • A large airplane marked with the Delta Air Lines logo at an airport terminal
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    CrowdStrike outage: Fallout and recovery

    Delta, CrowdStrike file dueling lawsuits as squabble continues

    The airline seeks to recover damages of more than $500 million in the aftermath of a disruptive IT outage in July. The software provider is looking to hold its liability to the terms of its service agreement.

    By • Oct. 28, 2024
  • Two people by a table at an office looking at a computer.
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    Sponsored by Miro

    How ways of working can make or break innovation

    As the pace of innovation continues to rise, the decisions we make today will shape the future of our organizations and teams.

    By Dominik Katz, Ways of Working Lead at Miro • Oct. 28, 2024
  • Microsoft CEO Satya Nadella addresses shareholders during Microsoft Shareholders Meeting December 3, 2014 in Bellevue, Washington.
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    Microsoft CEO asked board to cut pay in connection with security overhaul

    Despite the request, Satya Nadella's total compensation in fiscal year 2024 far exceeded 2023 thanks to Microsoft's stock market performance.

    By David Jones • Oct. 25, 2024
  • A screen displays an announcement on possible travel delays due to a global IT outage Gatwick Airport on July 19, 2024 in Crawley, United Kingdom.
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    Even small IT failures can cost millions, tech leaders say

    Businesses lose up to $1.9 million per hour from high-impact events like the CrowdStrike outage, according to a New Relic survey.

    By • Oct. 25, 2024
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    IRS CFO says robotic automation saved 30K labor hours

    Partnering with software firm UiPath, the agency has tapped software robots to complete previously manual tasks, IRS CFO Teresa Hunter said Tuesday.

    By Suman Bhattacharyya • Oct. 25, 2024
  • Newly redesigned $100 notes lay in stacks at the Bureau of Engraving and Printing on May 20, 2013 in Washington, DC.
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    IT spend mounts as CIOs build out enterprise AI capacity

    The analyst firm expects tech spending to reach $5.74 trillion next year, driven in part by exponential growth in server sales.

    By • Oct. 23, 2024
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    Opinion

    3 CIO rules to mastering the art of persuasion

    Leaders can use storytelling to tap into audience emotions, make a successful pitch for their projects and garner support they need.

    By Jose Ramirez • Oct. 23, 2024
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    Most digital initiatives still miss the mark, executives say

    Success rates increase when initiatives are led collaboratively by CIOs and non-IT leaders, according to Gartner data published Tuesday.

    By • Oct. 22, 2024
  • Daryl Plummer, distinguished VP analyst at Gartner, presents top predictions for CIOs and end users for 2025 and beyond in Orlando, Florida.
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    4 ways AI could impact employees, workflows: Gartner

    Technology leaders can expect AI to continue to raise questions around workforce shifts, privacy procedures and security techniques.

    By • Oct. 22, 2024
  • A logo sits illuminated outside the IBM booth at the SK telecom booth on day 1 of the GSMA Mobile World Congress on February 28, 2022 in Barcelona, Spain.
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    IBM doubles down on open models to help businesses customize AI

    The company added two Granite LLMs under Apache 2.0 licenses and introduced general-purpose coding enhancements to its watsonx assistant Monday.

    By • Oct. 21, 2024
  • Two analysts on a conference stage during a keynote speech
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    Gartner sounds alarm on AI cost, data challenges

    “Cost is as big an AI risk as security,” Mary Mesaglio, distinguished VP analyst at Gartner, said during a conference keynote Monday.

    By • Oct. 21, 2024
  • Exterior view of Microsoft's Vancouver office in Canada on December 22, 2023.
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    Microsoft to roll out AI agents in Copilot Studio next month

    The company also unveiled 10 autonomous agents within Dynamics 365, targeting sales, customer service and supply chain functions.

    By • Oct. 21, 2024
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    Annie Spratt via Unsplash

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    Sponsored by Lumos

    Employee access risk is on the rise - here’s how to take control

    Unsecured employee access is a growing risk. Here's how you can take control today and automate your identity lifecycle management.

    By Lumos • Oct. 21, 2024
  • The Indiana Pacers NBA basketball team play a home game at Gainbridge Fieldhouse in Indianapolis, Indiana.
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    Retrieved from Gainbridge Fieldhouse on October 18, 2024
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    How the Indiana Pacers, Fever upped their data game in cloud

    “We took a sledgehammer to every wall and silo we had in the business,” Jared Chavez, data engineering and strategy manager at Pacers Sports & Entertainment, said.

    By • Oct. 18, 2024
  • Two technology workers stand in front of a large server unit
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    Despite improved workplace culture, tech workers still eye the door

    Many tech professionals plan to quit in the next year despite being the most likely group to recommend their employers, according to EY.

    By • Oct. 18, 2024
  • Empty interior of modern security system control room with workstations with multiple displays and big screens mounted on the wall.
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    Where organizations invest after a data breach

    Asking customers to foot the bill for data breach remediation will not prevent future data breaches or address the issues that cause costs to increase.

    By Sue Poremba • Oct. 18, 2024
  • Executive Marina Bellini in business attire in an office setting
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    Courtesy of Mars, Inc.
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    Mars taps C-suite veteran to oversee digital tech

    Marina F. Bellini, previously COO at Brazil's Itaú Unibanco, will join candymaker Mars as president of the company's Global Business Services organization.

    By • Oct. 16, 2024