IT Strategy: Page 14


  • Coworkers talking and using digital tablet in a meeting at a factory
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    ‘Human skills’ still outpace demand for AI skills, report says

    The most common human skills-related job postings tend to be in communication, interpersonal collaboration and problem-solving, according to Cornerstore data.

    By Kathryn Moody • Sept. 24, 2024
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    Data privacy concerns swirl around generative AI adoption

    IT and business professionals fear the technology's adoption can lead to data leakage, according to a Deloitte report.

    By Sept. 24, 2024
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    Trendline

    Top 5 stories from CIO Dive

    Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

    By CIO Dive staff
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    Microsoft names deputy CISOs, flushes dead accounts as part of internal security overhaul

    The company released a progress report on efforts to revamp its internal security culture and governance.

    By David Jones • Sept. 23, 2024
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    Unilever readies use cases, adoption plans for EU AI Act provisions

    “We are in a really good place because we started early and we had that foundation of understanding,” Chief Privacy Officer Christine Lee said. 

    By Sept. 23, 2024
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    Permission granted by Crestron
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    Sponsored by Crestron

    Building a stronger business with G-A-V: A framework for technology upgrades and trends

    Following the G-A-V framework allows you to keep up with the latest technology without getting caught by fading trends.

    By Brad Hintze, Executive Vice President, Global Marketing • Sept. 23, 2024
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    Cloud paves the way for AI adoption

    Enterprises are fueling cloud investments ahead of AI deployment, showing a deep connection between the two technologies.

    By Sept. 20, 2024
  • OpenAI CEO Sam Altman on stage at a T-Mobile event.
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    Courtesy of T-Mobile
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    T-Mobile, OpenAI to equip customer care agents with AI platform

    The IntentCX platform will dig through existing information, as well as real-time customer intent data, to power better customer service outcomes.

    By Bryan Wassel • Sept. 19, 2024
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    AI specialists eye new, better jobs as demand rises

    Over half of AI professionals feel good about their prospects in today's job market, compared to just over one-third of all tech workers, according to Dice.

    By Sept. 19, 2024
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    Microsoft finance team puts Copilot to the test in transformation push

    The software giant’s finance professionals have become some of Copilot's top users in the company, Microsoft’s Cory Hrncirik said.

    By Alexei Alexis • Sept. 19, 2024
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    Salesforce rolls out $50M AI training push

    The software provider will waive fees on Trailhead platform courses and stand up an AI training hub at its San Francisco headquarters.

    By Sept. 18, 2024
  • A Citi bank branch is shown, as a person walks by. Window signs advertise the bank's offerings.
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    Citi tech chief to share data responsibility with COO

    Anand Selva will co-lead the data program with Tim Ryan, the bank’s head of technology and business enablement.

    By Rajashree Chakravarty • Sept. 17, 2024
  • Bottles of Pepsi soda are seen on display at a Target store on February 09, 2024 in the Flatbush neighborhood of Brooklyn borough New York City.
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    Michael M. Santiago / Staff via Getty Images
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    How PepsiCo capped cloud overspend

    “From a FinOps perspective, you're never done — no matter how great you think you are, there’s more to do tomorrow,” PepsiCo IT Senior Director Kimberly Floss said.

    By Sept. 17, 2024
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    Adam Gray via Getty Images
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    Microsoft names former GE CFO to long-vacant COO role

    The tech giant is filling a position that went unoccupied for eight years, as it continues to bet big on AI.

    By Grace Noto • Sept. 16, 2024
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    Family Dollar implements AI for category management, merchandising

    The discount chain picked Dunnhumby to power a platform aimed at localizing product assortment to better meet shoppers’ needs.

    By Peyton Bigora • Sept. 13, 2024
  • Dell laptops are seen on display at a Best Buy store on June 02, 2023 in Austin, Texas.
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    Brandon Bell / Staff via Getty Images
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    Dell awaits PC refresh cycle, leans on server segment to buoy revenues

    The company sees a bright future in PC sales on the horizon, but not until late in the year, COO Jeffrey Clarke said Tuesday at a Goldman Sachs technology conference.

    By Sept. 12, 2024
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    Global cybersecurity workforce growth flatlines, stalling at 5.5M pros

    Budget cuts, layoffs and hiring freezes are exacerbating a global staffing shortage in cyber defense.

    By Matt Kapko • Sept. 12, 2024
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    JPMorgan Chase to equip 140K workers with generative AI tool

    The bank expects up to $2 billion in AI-related upside, President and COO Daniel Pinto said during a conference earlier this week. 

    By Sept. 11, 2024
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    Forget AI: core digital skills still rule hiring priorities

    Basic computer competencies are listed in more than one in every 10 job postings, according to an Indeed analysis.

    By Sept. 11, 2024
  • Buffalo Bills Quarterback Josh Allen drops back for a pass on November 5, 2019 i
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    The image by All-Pro Reels is licensed under CC BY-SA 2.0
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    How the NFL plans to tackle generative AI this season

    Employees in the league’s media division are using Amazon Q Business and a Bedrock-based research tool to improve workflows and productivity.

    By Sept. 10, 2024
  • In this photo illustration, a Papa John's pizza box is seen on July 11, 2018 in Miami, Florida.
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    Joe Raedle via Getty Images
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    Papa Johns hires former Wendy’s CIO as digital chief

    Kevin Vasconi will oversee consumer-facing, corporate and back-of-house technology at the pizza chain.

    By Aneurin Canham-Clyne • Sept. 9, 2024
  • Colgate toothpaste is pictured on sale at a grocery store in Pasadena, California Jan. 30, 2014.
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    Mario Anzuoni/Reuters

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    Colgate-Palmolive deploys AI to drive top-line growth, productivity

    The company is working to hone its AI efforts around revenue management, advertising and cost savings, CEO Noel Wallace said.

    By Sept. 9, 2024
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    Tech unemployment grew in August but open roles abound

    IT positions across the economy dipped by 28,000 in August, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

    By Sept. 6, 2024
  • An AT&T sign stands atop a building July 9, 2001 in New York City.
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    AT&T takes Broadcom to court over VMware support services dispute

    The telecommunications company claims it is being bullied into “paying a king’s ransom” for software it does not want or need, according to the complaint.

    By Sept. 5, 2024
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    When hiring budgets are tight, reskilling may help fill jobs

    Reskilling current employees is a much more predictable model than the hit-or-miss tactic of recruiting for experience, one leader said.

    By Kathryn Moody • Sept. 5, 2024
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    Microsoft-Inflection deal clears UK regulators’ competition probe

    The agreement between the two companies does not substantially hurt fair competition, the Competition and Markets Authority said Wednesday.

    By Sept. 4, 2024