Trump admin rebrands AI safety institute in latest oversight move

The agency will be known as the Center for AI Standards and Innovation, aiming to serve as the "primary point of contact" for related testing and research.

By Lindsey Wilkinson • June 5, 2025

Psst, employers: AI interviewers may be alienating applicants

Some companies are creating an ethical quandary by bringing a “wild west” mentality to AI integration in the workplace, organizational psychologist Brian Smith said.

By Emilie Shumway • June 5, 2025

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Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

Beauty brands blend AI into operations

The Estée Lauder Companies, Coty and Ulta Beauty are pushing forward on the technology to save costs, tailor communications and optimize forecasts. 

By Lindsey Wilkinson • June 4, 2025

HPE gains enterprise traction with private cloud, AI-powered servers

One-third of the company’s AI orders were driven by enterprise-based GPU server purchases, executives said Tuesday.

By Matt Ashare • June 4, 2025

Data privacy, compliance spend rises alongside AI efforts

U.S. businesses increased budgets by 71% to secure their data, according to a Blancco report published Wednesday. 

By Roberto Torres • June 4, 2025

Snowflake retools data cloud to fuel AI agents, expand integrations

The company rolled out an expansive portfolio of product updates and acquired PostgreSQL startup Crunchy Data this week.

By Matt Ashare • June 3, 2025

Business leaders expect agentic AI to take over customer service

Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco projections.

By Kristen Doerer • June 3, 2025

United Airlines CEO: ‘We’re probably doing more AI than anyone’

From call centers to labor contracts, the company continues to invest and experiment with the technology, Scott Kirby said.

By Lindsey Wilkinson • June 2, 2025

3 CIO tips for modernizing legacy technology

Tackling technical debt can feel like an uphill battle. Here's how decision-makers overcome hurdles, mitigate concerns and build momentum.

By Lindsey Wilkinson • June 2, 2025

AI drives cyber strategies, security execs say

Basic vulnerabilities account for most cyberattacks, but security leaders say they’re more concerned about the risks of AI, Arctic Wolf research shows.

By Eric Geller • May 30, 2025

Home Depot elevates CIO from within as AI adoption plans progress

Angie Brown will lead technology strategy for the home improvement retail giant after a 27-year career with the company.

By Matt Ashare • May 30, 2025

Trump’s proposed freeze on state AI laws: What CIOs need to know

The 10-year moratorium included in the administration’s One Big Beautiful Bill Act would halt the ongoing patchwork of rules while raising a flurry of regulatory questions. 

By Lindsey Wilkinson • May 30, 2025

Salesforce flags rising AI revenue, more Agentforce deals

The provider now has 4,000 paid enterprise customers for its agentic AI platform, executives said Wednesday.

By Roberto Torres • May 29, 2025

Nvidia’s next AI move? Bringing GPUs into the enterprise

“We're going to see AI go into enterprise, which is on-prem, because so much of the data is still on-prem,” CEO Jensen Huang said during a Wednesday earnings call.

By Matt Ashare • May 29, 2025

CIOs tackle talent strategies, org structures as AI takes hold

Tech executives are steering ongoing enterprise transformation at a time when workforce skills and roles are in flux.

By Roberto Torres • May 29, 2025

Retailers plug in AI to optimize costs as economic pressures mount

Ralph Lauren, Revolve Group and Williams-Sonoma are prioritizing investments in the technology amid economic headwinds. 

By Lindsey Wilkinson • May 28, 2025

Why every AI-driven development team needs an observability MCP server

As AI takes on a larger role in software development, it must also evolve to support operations.

By Orr Benjamin, VP of Product at groundcover • May 28, 2025

Salesforce reinforces its AI cloud with $8B Informatica acquisition

The CRM provider plans to use the software company’s data governance tools to build “the most complete, agent-ready data platform in the industry,” Salesforce Chair and CEO Marc Benioff said.

By Matt Ashare • May 27, 2025

CarMax cruises into generative AI after revamping data infrastructure

“I don’t end a day without bringing up the importance of data and data quality for AI,” said Abhi Bhatt, VP of technology — data and AI.

By Lindsey Wilkinson • May 27, 2025

Lowe’s, Home Depot tout CX wins from AI projects

The home improvement retailers reported customer service improvements and easier information gathering as access to the technology expanded. 

By Lindsey Wilkinson • May 22, 2025

Lincoln Financial drafts former JPMorgan Chase executive as CTO

Tom Anfuso will guide IT infrastructure strategy for the insurance and financial services firm, reporting to CIO Jennifer Charters.

By Matt Ashare • May 22, 2025

Agentic AI delivers measurable value to early adopters

Nearly three-quarters of senior leaders believe the technology will give their company a significant competitive advantage in the coming year, PwC found.

By Lindsey Wilkinson • May 22, 2025

IT chiefs contend with AI’s seismic change

Tech leaders at the MIT Sloan CIO Symposium described sweeping transformation ahead as agentic AI enters the workforce. But data, people and security problems loom large.

By Roberto Torres • May 21, 2025

Nvidia, American Express join the FinOps Foundation

The nonprofit trade group also welcomed AMD, Snowflake and ServiceNow to its ranks Wednesday amid a tech sector push to curb cloud spend.

By Matt Ashare • May 21, 2025

Carmakers rev up AI efforts amid economic uncertainty

Ford, General Motors and Toyota pursue use cases to enhance customer experience, optimize costs and drive profits, executives said in their latest financial reports.

By Lindsey Wilkinson • May 21, 2025