How CIOs can navigate the conversational AI maze

The provider landscape is getting crowded, but CIOs can follow a seven-step process to shape adoption for their organizations.

By Bern Elliot • Oct. 23, 2025

5 Gartner predictions about IT’s future

As CIOs head into 2026, they’ll have to figure out where AI is useful and where overreliance creates a decline in skills critical to the business.

By Makenzie Holland • Oct. 21, 2025

Explore the Trendline➔

Agentic AI

CIOs face an enormous challenge: Fielding a technology that could forever change how enterprise work gets done.

By CIO Dive staff

Vendors don’t have answers to the ROI for AI question

Salesforce CEO Marc Benioff underscored how agentic AI is changing vendor-enterprise relationships during Gartner’s conference Tuesday. 

By Lindsey Wilkinson • Oct. 21, 2025

AI shapes cloud spend amid adoption efforts

AI adoption is increasing enterprise cloud spending, pushing CIOs to balance cost management with multicloud strategies and energy-intensive infrastructure.

By Makenzie Holland • Oct. 21, 2025

Climbing costs, skills loss and other AI warnings for CIOs

Amid seismic change for IT leaders, enterprises need to curate survival kits to mitigate reliability and cost challenges, Gartner analysts said. 

By Lindsey Wilkinson • Oct. 20, 2025

Many IT leaders click phishing links — and some don’t report them

Fear of punishment or termination could be driving executive reticence to disclose the incidents, according to an Arctic Wolf report. 

By Eric Geller • Oct. 20, 2025

Enhancing developer productivity with next-gen test orchestration

Next-gen AI-powered test orchestration boosts developer productivity through smarter, faster testing.

Oct. 20, 2025

Chase enlists generative AI to drive modernization

While initially skeptical of the technology, the bank deployed guardrails and governance to allay accuracy concerns.

By Lindsey Wilkinson • Oct. 17, 2025

Windows 10 end-of-support boosts global PC shipment growth

Despite the global rush to upgrade PCs before Windows 10 support ended, North America saw only modest growth, according to Gartner.

By Makenzie Holland • Oct. 17, 2025

Tech vendors switch up pricing models to offset rising cloud costs

Significant delivery costs for AI products and soaring cloud spend is driving providers to reassess pricing structures, according to a Revenera report.

By Makenzie Holland • Oct. 17, 2025

AI risks pack a punch, but governance provides a buffer

Enterprises strengthen governance and focus on responsible practices as more than 3 in 5 suffer AI risk-related losses of more than $1 million, EY data shows. 

By Lindsey Wilkinson • Oct. 16, 2025

Citi rolls out prompt training requirement to most staff

Employees have written more than 6.5 million prompts for the company’s AI platforms thus far this year as adoption advances.

By Ryan Golden • Oct. 16, 2025

AI-optimized IaaS spend will more than double in 2026

Infrastructure as a service for AI is skyrocketing among enterprises while tech giants continue to forge partnerships and make their own deep investments. 

By Makenzie Holland • Oct. 15, 2025

Banks chase AI-fueled efficiencies

Financial firms, including Wells Fargo and Goldman Sachs, invested substantial resources in technology initiatives during the third quarter.

By Lindsey Wilkinson • Oct. 15, 2025

CIOs, CEOs split on key tech decisions

More than 2 in 5 CIOs say they clash with CEOs over the need for more IT investments, according to Netskope research. 

By Roberto Torres • Oct. 15, 2025

Oracle teams up with AMD, Nvidia to boost cloud infrastructure

The company is leaning on the chipmakers to amplify its Oracle Cloud Infrastructure offerings as AI demand grows. 

By Makenzie Holland • Oct. 14, 2025

Ralph Lauren elevates AI to the C-suite

Naveen Seshadri, the retailer’s global chief digital officer, took on an expanded role this month. 

By Lindsey Wilkinson • Oct. 14, 2025

Salesforce unveils its Agentforce 360 platform to build, deploy AI agents

Vendors, including Google, Amazon and now Salesforce, are combining agentic tools into unified platforms to ease access.

By Lindsey Wilkinson • Oct. 13, 2025

CIOs will gravitate toward purpose-built infrastructure in 2026

Companies are preparing to align their systems with growing AI use as executives seek lower cloud costs, according to Info-Tech Research Group.

By Makenzie Holland • Oct. 10, 2025

IT must lean on facility managers to secure networks, report shows

Tech leaders know breach prevention but facilities managers know the building systems that threat actors are increasingly targeting, says a cybersecurity specialist.

By Ramona Dzinkowski • Oct. 10, 2025

Bank of America fires up generative AI payments assistant

AskGPS was trained on more than 3,200 internal documents by the company’s in-house engineering team and rolled out last week.

By Matt Ashare • Oct. 10, 2025

Gap partners with Google Cloud to advance AI strategy

In its quest to become a digital-first business, the retailer will add a unified, AI-powered platform to its tech stack that opens up access to Gemini, Vertex AI and BigQuery. 

By Lindsey Wilkinson • Oct. 9, 2025

Google centralizes agentic AI with Gemini Enterprise

The platform combines Gemini models, first and third-party agents and what was formerly known as Agentspace. 

By Lindsey Wilkinson • Updated Oct. 9, 2025

AI tied to 7,000 job cuts in September: Challenger

Salesforce is among the companies that have directly attributed massive job cuts to AI in recent months.

By Alexei Alexis • Oct. 8, 2025

SAP opens data pipeline to Google Cloud

The ERP provider linked its Business Data Cloud to the hyperscaler’s BigQuery platform with more integrations to follow, the company announced Monday.

By Matt Ashare • Oct. 8, 2025