AI & Future Tech: Page 19


  • A sign is seen at the Microsoft headquarters on July 3, 2024 in Redmond, Washington.
    Image attribution tooltip
    David Ryder via Getty Images
    Image attribution tooltip

    Microsoft races to bring more cloud capacity online

    Enterprise AI workloads and OpenAI training consumed Azure resources last year. “We have been short power and space,” CFO Amy Hood said.

    By Matt Ashare • Jan. 30, 2025
  • A JPMorgan Chase logo stands in front of a building on a city street.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    How JPMorgan Chase’s infrastructure chief keeps the AI engine humming

    The bank is sourcing compute resources five to 10 years out, said Darrin Alves, CIO of infrastructure platforms.

    By Matt Ashare • Jan. 30, 2025
  • Trendline

    IT Upgrades

    CIOs must help their businesses address maintenance needs while keeping an eye on future innovation.

    By CIO Dive staff
  • The ServiceNow booth at the Gartner IT Symposium/Xpo in Orlando, Florida on Oct. 23, 2024.
    Image attribution tooltip
    Lindsey Wilkinson/CIO Dive
    Image attribution tooltip

    ServiceNow adds agentic capabilities, thousands of pre-built AI agents

    The software vendor plans to enable coordination between agents and help customers develop tailored solutions.

    By Updated Jan. 29, 2025
  • The outside of a Verizon store as people walk by.
    Image attribution tooltip
    Courtesy of Verizon
    Image attribution tooltip

    Verizon’s investments in AI-driven personalization help fuel growth

    The company will use its expertise in AI — honed through efforts like plan personalization — to help it create solutions for corporate clients.

    By Bryan Wassel • Jan. 29, 2025
  • IT engineer and colleagues communicating on a meeting in the office.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Most companies have delayed AI projects, survey finds

    More than 1 in 3 tech pros report delays of up to six months, according to Civo research.

    By Jan. 27, 2025
  • A pile of U.S. paper currency is pictured.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Tech execs grapple with budget sinkholes as AI drives up spend

    Unpredictable cloud bills, outdated software licenses and shadow IT frustrate FinOps efforts, according to Apptio.

    By Matt Ashare • Jan. 27, 2025
  • Citibank and HSBC headquarters building at Canary Wharf on November 12, 2014 in London, England.
    Image attribution tooltip
    Peter Macdiarmid / Staff via Getty Images
    Image attribution tooltip

    Banks fire up coding assistants as AI costs plummet

    “Generative AI is going to impact every function within a bank — every single part of the job,” Accenture Global Banking Lead Michael Abbott said.

    By Matt Ashare • Updated Jan. 27, 2025
  • President Trump signs an executive order in the oval office of the white house as staffers and press look on
    Image attribution tooltip
    Anna Moneymaker/Staff via Getty Images
    Image attribution tooltip

    Trump sets stage for AI oversight shift with executive order

    The order tasked agencies with reviewing AI policies and creating an AI action plan.

    By Jan. 24, 2025
  • A sign is posted on a door at a Charles Schwab office on April 17, 2023 in San Francisco, California.
    Image attribution tooltip
    Justin Sullivan via Getty Images
    Image attribution tooltip

    Charles Schwab credits increased AI use with cost savings

    The financial services company found success in scaling an AI assistant for employees, executives said during an investor call this week. 

    By Jan. 24, 2025
  • The Travelers Companies corporate headquarters in St. Paul, Minnesota on June 28, 2014.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Travelers’ modernization push yields efficiency, productivity gains

    The insurer more than doubled strategic tech investments since 2017 while reining in routine IT spending, CEO Alan Schnitzer said Wednesday.

    By Matt Ashare • Jan. 23, 2025
  • Group of professionals collaborating in a bright, modern office space designed for co-working and teamwork.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    AI agents spark interest, concern for businesses in 2025

    Leaders have high hopes for autonomous capabilities, but adding the technology will raise the stakes for security and governance.

    By Jan. 23, 2025
  • Hand grabbing password out of blurred code.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Google Cloud links poor credentials to nearly half of cloud-based attacks

    Cloud services with weak credentials were prime target for attackers, often resulting in lateral movement attempts, a Google Cloud report found.

    By Matt Kapko • Jan. 23, 2025
  • A view of the Capital One buildings in Mclean, Virginia on Dec. 7, 2023.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Capital One touts efficiency gains from long-haul IT makeover

    "Efficiency was never the objective function," CEO Richard Fairbank said Tuesday. "It was one of the many benefits of a tech transformation."

    By Matt Ashare • Jan. 22, 2025
  • Close up shot of pen on a graph that shows steady rise across the x axis over time.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    CIOs brace for price hikes this year as IT budgets grow

    Gartner expects global tech spend to increase nearly 10% globally to more than $5.6 trillion in 2025, due largely to generative AI hardware upgrades.

    By Matt Ashare • Jan. 21, 2025
  • President Donald Trump signs an executive order in the Oval Office in Washington, D.C., on Jan. 20, 2025.
    Image attribution tooltip
    Anna Moneymaker via Getty Images
    Image attribution tooltip

    Trump rescinds Biden executive order in AI regulatory overhaul

    The directive, issued in October 2023, added guardrails for AI developers and bolstered guidance for businesses looking to adopt the technology. 

    By Jan. 21, 2025
  • People having a casual meeting
    Image attribution tooltip
    Permission granted by Miro
    Image attribution tooltip
    Sponsored by Miro

    5 trends that will define work in 2025

    From scaling AI to making collaboration more inclusive and building community, discover 5 key predictions shaping the future of work in 2025.

    By Dominik Katz, Ways of Working Lead at Miro and Tomás Dostal-Freire, CIO & Head of Business Transformation at Miro • Jan. 21, 2025
  • High angle shot of a group working in an office
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    AI users eye higher-level duties as adoption unfolds: Workday

    Workers who use AI the most frequently had the most positive view of the technology, according to the survey.

    By Jan. 17, 2025
  • In-house IT training session upskills workforce
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Employers face ‘skills mismatch’ between job seekers and company needs, LinkedIn finds

    Companies can close the gap by upskilling and reskilling, according to LinkedIn’s head of global talent acquisition.

    By Laurel Kalser • Jan. 17, 2025
  • A Citibank building in San Francisco is pictured on June 6, 2023.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Citi deploys AI coding tools to 30K developers in modernization push

    The bank poured nearly $12 billion into technology in 2024, executives said Wednesday.

    By Matt Ashare • Jan. 16, 2025
  • L'Oreal company headquarters in Shanghai, China on July 3, 2022.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    L’Oréal, IBM collab on AI model development

    The beauty company wants to use the technology to help meet sustainability goals and improve efficiency.

    By Jan. 16, 2025
  • A laptop computer with Microsoft Copilot+ installed is on display at the Best Buy store on June 18, 2024 in Miami, Florida.
    Image attribution tooltip
    Joe Raedle / Staff via Getty Images
    Image attribution tooltip

    Microsoft introduces pay-as-you-go Copilot plan

    The technology provider said the offering serves as an “on-ramp” for organizations looking to deploy agentic AI. 

    By Jan. 15, 2025
  • Cloud computer hardware room lined with cloud servers.
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    IT teams plan to double down on hybrid cloud

    Instead of updating existing infrastructure, enterprises are designing entirely new strategies, Rackspace’s Srini Koushik said.

    By Matt Ashare • Jan. 15, 2025
  • Wayfair's first brick-and-mortar store in Wilmette, Illinois on Sept. 3, 2024.
    Image attribution tooltip
    patty_c via Getty Images
    Image attribution tooltip

    Wayfair, Google Cloud partner to plug generative AI into operations

    The retailer is aiming to improve employee experiences, enhance collaboration and save costs using Gemini on Vertex AI and Google Workspace.

    By Jan. 14, 2025
  • President Joe Biden speaks at the White House on Dec. 8, 2024.
    Image attribution tooltip
    Pete Marovich via Getty Images
    Image attribution tooltip

    Biden orders DOE, DOD to lease sites for AI data centers

    The departments will call for proposals to lease sites for building, owning and running large-scale AI infrastructure at private expense.

    By Robert Walton • Jan. 14, 2025
  • Two technology workers stand in front of a large server unit
    Image attribution tooltip
    Getty Images
    Image attribution tooltip

    Tech salaries barely inched up in 2024

    Compensation for IT workers failed to keep up with inflation last year, increasing 1.2% last year, according to Dice data.

    By Jan. 14, 2025