AI & Future Tech: Page 20
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White House releases rules on AI, chip exports
The Biden administration laid out a tiered system for access to high-end processors and computing power, clearing the path for a list of 18 allies.
By Lindsey Wilkinson • Jan. 13, 2025 -
Small businesses lean into digital transformation in the new year
Most SMBs are already using AI, but nearly half plan to add more applications of the technology in 2025, according to a JPMorgan Chase survey.
By Lindsey Wilkinson • Jan. 13, 2025 -
Explore the Trendline➔
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TrendlineIT Upgrades
CIOs must help their businesses address maintenance needs while keeping an eye on future innovation.
By CIO Dive staff -
Cloud, enterprise spend on data center gear spiked in 2024
Hyperscaler investments dominated the market, but CIOs and their surrogates contributed to the spending surge, according to Synergy Research Group.
By Matt Ashare • Jan. 10, 2025 -
Albertsons underlines focus on tech, AI in wake of failed Kroger merger
The grocer credited its IT investments with helping improve customer experience, increase sales and enhance productivity.
By Lindsey Wilkinson • Jan. 9, 2025 -
SAP tailors cloud-based ERP for retail businesses
The S/4HANA industry vertical centralizes operational data and integrates finance, procurement and merchandising.
By Matt Ashare • Jan. 9, 2025 -
Engineers hit AI development roadblocks: IBM
Enterprise workers tasked with developing AI applications are struggling to leverage the host of tools needed, according to the company’s survey.
By Lindsey Wilkinson • Jan. 8, 2025 -
Security, data challenges hinder agentic AI adoption
Tech pros said the most common use case for the technology is IT service desk automation, according to a Tray.ai report.
By Lindsey Wilkinson • Jan. 8, 2025 -
AI led training demand in 2024, O’Reilly says
Interest in prompt engineering and generative AI training grew exponentially last year, according to the company.
By Roberto Torres • Jan. 7, 2025 -
Nvidia enters the agentic AI fray with Llama Nemotron LLMs
Accenture plans to launch more than 100 industry-specific solutions using the chipmaker’s AI-powered developer tools, the companies said Monday.
By Matt Ashare • Jan. 7, 2025 -
What companies need to help secure AI
Experts say MLOps will bridge the gap between development and operations, creating room for the inclusion of security and privacy practices, too.
By Sue Poremba • Jan. 7, 2025 -
Microsoft plans to pour $80B into cloud data centers
The tech giant will funnel more than half of the investments into U.S.-based facilities, Microsoft Vice Chair and President Brad Smith said Friday.
By Matt Ashare • Jan. 6, 2025 -
Policy pros push for more AI guardrails in 2025: survey
Around 44% of practitioners don’t trust AI vendors to take data security and privacy seriously, according to Povaddo data.
By Lindsey Wilkinson • Jan. 3, 2025 -
Generative AI is great for legal work — but make sure it’s monitored, judges say
Lawyers must understand how their AI tools work, supervise their teams, check results carefully and experiment, according to former magistrates.
By Justin Bachman • Jan. 3, 2025 -
Employee distaste for busy work fuels AI adoption plans
Workers are welcoming the addition of the technology to workflows, as long as it can move tedious tasks off their desks, according to a Freshworks report.
By Lindsey Wilkinson • Jan. 2, 2025 -
Data, compute spending to double by next year: survey
As organizations invest in infrastructure to support AI, most approach the technology as an R&D expense, according to Hitachi Vantara.
By Matt Ashare • Jan. 2, 2025 -
ROI remains elusive for enterprise AI plans despite progress
Most businesses that have yet to obtain returns on their investments expect to see dollar savings within three years, an IBM report found.
By Lindsey Wilkinson • Jan. 2, 2025 -
Accenture sees enterprises prioritizing large-scale transformations
“Our clients are focused on reinvention,” CEO Julie Sweet said Thursday, during the company’s Q1 2025 earnings call.
By Matt Ashare • Dec. 19, 2024 -
How Liberty Mutual plugged generative AI into everyday work
Around 1 in 4 employees are using the company’s internal, non-public version of ChatGPT, saving an average of 1.5 hours per week.
By Lindsey Wilkinson • Dec. 19, 2024 -
Customer service teams are behind on AI usage policies
Even though the majority want to hand off tasks to AI, the profession as a whole lags when it comes to adoption, a Freshworks survey found.
By Bryan Wassel • Dec. 18, 2024 -
Salesforce introduces Agentforce 2.0, unveils pre-built use cases
The newest version of its agentic AI service will enter general availability in February, though certain features are available starting this month.
By Lindsey Wilkinson • Dec. 17, 2024 -
Infosys turns to Google Cloud to expand AI portfolio
The IT services firm unveiled a Google Cloud center of excellence with a dedicated AI lab Tuesday.
By Matt Ashare • Dec. 17, 2024 -
Cyber leaders are bullish on generative AI despite risks: report
Executives say they would overhaul tooling in exchange for better generative AI capabilities, according to a CrowdStrike survey.
By Lindsey Wilkinson • Dec. 17, 2024 -
SAP adds carbon-tracking solution to its cloud-based ERP toolkit
The Green Ledger tool tracks and accounts for emissions across business units, the technology company said Monday.
By Matt Ashare • Dec. 16, 2024 -
Broadcom nears total VMware integration as chip business booms
The tech giant nearly tripled its infrastructure software revenues to $21.5 billion in the year since it acquired the virtualization solution provider.
By Matt Ashare • Dec. 13, 2024 -
Google dips into enterprise-ready agentic AI with Agentspace
The provider is the latest to join a year-end push to spur adoption with new models and features.
By Lindsey Wilkinson • Dec. 13, 2024