It’s time for CIOs to think about prompt engineering

When companies purchase user-facing AI solutions, "do not think of it as just buying a piece of software but as hiring a teammate,” Gartner’s Don Scheibenreif said.

By Matt Ashare • Oct. 18, 2023

3 Gartner predictions that showcase the future of enterprise AI

CIOs can expect generative AI to supercharge legacy modernization and even influence geopolitics over the next few years.

By Lindsey Wilkinson • Oct. 17, 2023

Gartner urges CIOs to create a generative AI strategy

The technology is changing how work gets done and how employees interact with machines. Success will hinge on preparation as CIOs lead the efforts.

By Lindsey Wilkinson • Oct. 16, 2023

CIOs prioritize data upgrades as AI adoption intensifies

Most organizations favor a hybrid AI strategy, building on open-source models while also leveraging off-the-shelf tools, according to an MIT Technology Review report.

By Matt Ashare • Oct. 16, 2023

Do pay attention to the man (or woman) behind the curtain

Frank Baum was way ahead of his time when he led Dorothy to expose the Great and Powerful Wizard of Oz as a charlatan. The Munchkins believed that the wonderful Wizard of Oz who had suddenly landed in their lives was a magician – he could summon thunder and lightning; he could create arcs o...

By Joseph Bartolotta • Oct. 16, 2023

How accessibility drives innovation

Learn why there’s good reason to view accessibility as a path forward to driving innovation at your organization.

By Phil Strain, Head of Accessibility at Miro • Oct. 16, 2023

Google challenges AWS, boosts cloud database speed, performance

Upgrades to the company’s Cloud Spanner service increase transaction efficiency by 50%, effectively cutting costs in half, according to the company.

By Matt Ashare • Oct. 12, 2023

Businesses using generative AI task CIOs with governance

One in 5 organizations adopting AI say no one is held accountable for the technology yet, according to Info-Tech Research Group data.

By Lindsey Wilkinson • Oct. 11, 2023

Is generative AI code ready for the enterprise?

Businesses are exploring how AI can assist software developers at work — and navigating early challenges in the process.

By Lindsey Wilkinson • Oct. 10, 2023

PC market set to shake prolonged post-pandemic contraction

“The business PC market is ready for the next replacement cycle, driven by the Windows 11 upgrades,” Gartner Director Analyst Mikako Kitagawa said.

By Matt Ashare • Oct. 10, 2023

Google Cloud tunes generative AI for medical search capabilities

The search capabilities work alongside Google’s healthcare-focused large language model, Med-PaLM 2, connecting to outside sources and the patient’s medical record. 

By Lindsey Wilkinson • Oct. 9, 2023

CEOs are prioritizing generative AI investments: KPMG

While the nascent technology is a top priority, most CEOs expect to see ROI in three to five years after initial investments.

By Lindsey Wilkinson • Oct. 9, 2023

Improving legal research with intelligent search

For meaningful search results, BA Insight consolidates, highlights and sorts what it finds instead of returning a list of documents requiring further searches.

Oct. 9, 2023

AI hasn’t yet enhanced software development processes: Google Cloud

Cloud adoption doesn’t automatically improve software delivery and operational performance either, according to the company's research.

By Matt Ashare • Oct. 6, 2023

How hackathons can fuel generative AI experimentation

From the White House to the average enterprise, the events provide dedicated time and space to iterate on ideas, work through problems and identify or create solutions.

By Lindsey Wilkinson • Oct. 5, 2023

More companies are ramping up generative AI pilots

The share of companies piloting the technology has tripled in less than six months, Gartner data shows.

By Lindsey Wilkinson • Oct. 3, 2023

Accenture leans on cloud, data to prepare for generative AI

The company expects mounting enthusiasm for the technology to spur modernization across banking, retail, utilities and other industries, CEO Julie Sweet said.

By Matt Ashare • Oct. 2, 2023

OpenAI revives ChatGPT’s browsing capabilities

The company is bringing back ChatGPT’s ability to browse the internet as more than one-quarter of the top 1,000 websites block its web crawler.

By Lindsey Wilkinson • Sept. 27, 2023

Microsoft advances healthcare cloud strategy, brings generative AI to Mercy

The healthcare system will use Azure OpenAI Service to assist clinicians, improve the patient experience and develop additional use cases. 

By Matt Ashare • Sept. 27, 2023

SAP to add generative AI copilot across suite of solutions

The company will embed Joule, a natural language generative AI tool, throughout its portfolio of enterprise apps and platforms.

By Lindsey Wilkinson • Sept. 26, 2023

AWS bets on accuracy in generative AI deployment race

The cloud giant is taking a full-stack approach to generative AI, but one that doubles down on security and reliable results.

By Naomi Eide • Sept. 26, 2023

Amazon invests $4B in Anthropic for minority ownership

Anthropic teams will use AWS chips for model training and deployment as the hyperscaler becomes the company’s primary cloud provider. 

By Lindsey Wilkinson • Sept. 25, 2023

How Walmart, NewYork-Presbyterian pick generative AI use cases

Large organizations are using employee feedback to reduce friction and augment capacity as the technology matures.

By Roberto Torres • Sept. 22, 2023

Microsoft’s generative AI Copilot to reach enterprises in November

Visa, General Motors and KPMG are among the early enterprise adopters of the tool, which users can access across Microsoft's product suite.

By Lindsey Wilkinson • Sept. 22, 2023

ServiceNow targets service management with generative AI integrations

The IT service management solution provides AI-driven search capabilities, and can automatically summarize cases, incident details and agent chat history.

By Lindsey Wilkinson • Sept. 20, 2023