AI & Future Tech: Page 28

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    CEOs expect jobs cuts — and some gains — because of generative AI

    Adoption of the technology will have a greater impact on headcount in industries like media and entertainment, a PwC survey found.

    By • Jan. 17, 2024
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    Justin Sullivan / Staff via Getty Images
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    Bank of America CEO on digital transformation: ‘There’s always more to go’

    The company has spent billions on data systems to support AI tools in the last decade, CEO Brian Moynihan said Friday.

    By • Jan. 17, 2024
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    Oli Scarff / Staff via Getty Images
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    Citi poured $12B into tech last year, retired nearly 400 legacy apps

    While efforts to modernize are underway, the company is operating at a loss and plans to cut 20,000 positions by 2024 as part of a broader restructuring.

    By • Jan. 16, 2024
  • The Microsoft logo is displayed outside the Microsoft Technology Center near Times Square, June 4, 2018 in New York City.
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    Microsoft introduces Copilot GPTs, teases low-code builder

    The tech giant is following OpenAI by letting users create customized versions of Copilot.

    By • Jan. 16, 2024
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    C-suite leaders expect AI to deliver cost savings in 2024

    Executives anticipate the technology to bring increased productivity in operations, customer service and IT.

    By • Jan. 16, 2024
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    Permission granted by Kelly Arc
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    Sponsored by Kelly

    Ready to automate? Set? No? – The smart way to approach artificial intelligence at work

    2024 will be the year of collaborative automation. Here are five steps for getting the most out of your human and digital talent.

    Jan. 16, 2024
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    ChatGPT, Grammarly top list of most-used generative AI apps

    Employees will further increase their reliance on AI assistants this year, specifically writing and programming assistants, according to Netskope. 

    By • Jan. 12, 2024
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    Businesses work to deliver on generative AI aspirations in 2024

    Turning hype into tangible business value is quite the feat, but it's what the C-suite expects from CIOs this year.

    By • Jan. 11, 2024
  • OpenAI CEO Sam Altman speaks during the OpenAI DevDay event on November 06, 2023 in San Francisco, California.
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    Justin Sullivan via Getty Images
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    OpenAI launches GPT Store in latest enterprise adoption push

    The leading generative AI startup also unveiled the new ChatGPT Team plan, which includes access to a shared workspace and user management settings.

    By • Jan. 10, 2024
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    Justin Sullivan / Staff via Getty Images
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    Nvidia unveils laptop AI chip, developer toolkit

    The GPU manufacturer is expanding its enterprise IT ambitions and portfolio as the race to deploy LLMs closer to the business user intensifies.

    By • Jan. 10, 2024
  • In an aerial view, trucks sit parked in front of a Walmart store on February 21, 2023 in Richmond, California.
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    Justin Sullivan via Getty Images
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    Walmart to expand generative AI access to 25K more employees

    The retailer is increasing internal access to My Assistant, an internal generative AI tool released in August, to workers in 10 more countries.

    By • Jan. 9, 2024
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    Stuart Franklin via Getty Images
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    Volkswagen to add ChatGPT in vehicles

    More cars are getting the generative AI treatment as automotive companies continue to align new features with current tech trends.

    By • Jan. 9, 2024
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    tigermad via Getty Images
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    Cracking COBOL: Banks to deploy AI to retool legacy apps

    Generative AI will help engineers retool aging applications, overcoming a major modernization hurdle, according to Accenture.

    By • Jan. 9, 2024
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    Sundry Photography via Getty Images
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    Enterprise generative AI use

    Deloitte rolls out in-house generative AI platform for coding, researching

    Around 75,000 employees are beginning to use PairD to assist with daily tasks. The firm expects a total of 100,000 workers will gain access to it in the next six months.

    By • Jan. 8, 2024
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    SEC rules Disney, Apple can’t dodge AI shareholder proposals

    The entertainment and tech conglomerates must vote on the AFL-CIO’s request for the companies to disclose their AI standards, setting the stage for more AI votes this proxy season.

    By Lamar Johnson • Jan. 8, 2024
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    How CIOs can overcome ‘AI-washing’ while vetting vendors

    Analysts expect regulatory agencies to monitor the validity of AI claims. But CIOs need to keep a close eye on vendors as well. 

    By • Jan. 8, 2024
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    Even with AI, human touch remains essential in customer service

    Though customers are comfortable with agents using AI to speed up inquires, they still want to talk to live humans, research found.

    By Bryan Wassel • Jan. 5, 2024
  • The Microsoft logo is displayed outside the Microsoft Technology Center near Times Square, June 4, 2018 in New York City.
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    Microsoft introduces Windows Copilot key for PCs

    Vendors are adding AI capabilities in hopes of reducing user friction as enterprise adoption moves forward.

    By • Jan. 4, 2024
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    Enterprise tech buyers prize efficiency, productivity gains

    While immediate business value is a priority, organizations also want vendors to provide implementation expertise, according to Forrester.

    By • Jan. 4, 2024
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    gorodenkoff via Getty Images
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    Should CIOs worry about the GPU shortage?

    Chipmakers, hyperscalers and other IT providers are rushing to deliver the processors enterprises need for generative AI initiatives.

    By • Jan. 4, 2024
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    Laurence Dutton via Getty Images
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    CompTIA bolsters training portfolio, adds AI fundamentals and AWS pro certs

    The rollout will include new cybersecurity, data science and full-stack credentials and refresh five existing certification programs.

    By • Jan. 3, 2024
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    gorodenkoff via Getty Images
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    Enterprises plan to boost reliance on distributed cloud

    Data-hungry LLMs are pushing workloads to the edge as IT leaders seek to bring data and infrastructure closer together.

    By • Jan. 2, 2024
  • Employees work on laptops in the office, using generative AI tools
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    gorodenkoff via Getty Images
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    Employees turn to generative AI for research, data analysis as 2024 kicks off

    With broad enterprise adoption still in the early stages, the technology is finding its way into daily workflows.

    By • Jan. 2, 2024
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    Generative AI battleground: Users put LLMs to the test

    OpenAI's GPT-4 Turbo is currently dominating a head-to-head competition between 20 large language models. 

    By • Dec. 21, 2023
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    ChatGPT’s ‘winter break’ is the latest sign of model drifts

    Unexpected changes in large language model behavior could disrupt the rest of an organization’s software or data science pipeline, researchers say.

    By • Dec. 20, 2023