AWS enters enterprise chatbot fray with Q

In the wake of OpenAI’s leadership crisis, the hyperscaler also doubled down on a multimodel AI strategy and deepened its Anthropic alliance.

By Matt Ashare • Nov. 28, 2023

3 takeaways from AWS’ generative AI course for executives

Knowledge workers, employees with technical expertise and high-level executives alike can benefit from training to grasp the nascent tech.

By Lindsey Wilkinson • Nov. 27, 2023

Nvidia revenues soar amid hyperscaler AI rush

The chipmaker's products underpin the AI services at the center of an enterprise adoption wave, but research and development are still underway.

By Matt Ashare • Updated Feb. 22, 2024

AWS expands AI training portfolio

The cloud provider added eight training courses for upskilling in prompt engineering, building LLMs and other AI proficiencies.

By Matt Ashare • Nov. 27, 2023

5 crucial questions to ask before rolling out AI

Discover how Generative AI solutions can improve your team’s productivity and efficiency.

By Taroon Mandhana • Nov. 27, 2023

OpenAI to bring Altman back, revamp board

The return of leadership members is likely to bring a sigh of relief to existing customers, according to Info-Tech Research Group’s Scott Bickley. 

By Lindsey Wilkinson • Nov. 22, 2023

OpenAI fallout underscores importance of triaging vendor risks

With OpenAI’s stability in question, enterprise tech leaders have a central role in helping their businesses navigate the terrain.

By Lindsey Wilkinson • Updated Nov. 22, 2023

Chaos at OpenAI raises questions about enterprise reliance on ChatGPT

With OpenAI's leaders ousted and staff in revolt, the volatility could cause enterprises to shift where they procure generative AI. 

By Lindsey Wilkinson • Nov. 20, 2023

FTC extends cloud competition scrutiny to generative AI

“Cloud computing is a key input for artificial intelligence technologies,” FTC Chair Lina Khan said. 

By Matt Ashare • Nov. 20, 2023

OpenAI CEO out, CTO steps in as interim chief

Sam Altman left the company after the board completed a deliberative review process, which found Altman wasn’t “consistently candid” with the board. 

By Lindsey Wilkinson • Updated Nov. 20, 2023

NRF releases 4 principles for AI use in retail

The organization is providing a framework to encourage the proper application of artificial intelligence technology. 

By Tatiana Walk-Morris • Nov. 17, 2023

5 tech execs share how they use generative AI at work

Leaders from P&G, CBRE and Skillsoft incorporate the technology into workflows to reap efficiency gains. 

By Lindsey Wilkinson , Matt Ashare • Nov. 16, 2023

IBM bolsters hybrid AI strategy, arms watsonx with governance solution

The toolkit validates LLM inputs, monitors outputs for bias, drift and compliance and integrates with models from IBM and other providers.

By Matt Ashare • Nov. 15, 2023

CIOs pester tech budgets as AI, security risks command investment

IT leaders see opportunities for future cost reduction in many of the same places they’ve increased spending this year, a Snow Software report found.

By Lindsey Wilkinson • Nov. 15, 2023

Cloud spend climbs as hyperscaler infrastructure becomes ‘indispensable’

Hunger for generative AI technologies and industry verticals will help drive end-user public cloud spend to $679 billion in 2024, according to Gartner.

By Matt Ashare • Nov. 14, 2023

Most businesses buy the wrong software, report finds

Unanticipated onboarding costs and the shift from on-prem licensing to usage-based fee structures can exacerbate buyer’s remorse, a Capterra survey found. 

By Matt Ashare • Nov. 13, 2023

Why CBRE built an AI playground

The commercial real estate company created a self-service platform for employees to leverage LLMs and generative AI tools without added risk.

By Lindsey Wilkinson • Nov. 13, 2023

Cloud, data and culture: the foundation for success in AI

The necessary steps to creating a cloud foundation.

By Ram Palaniappan, Chief Technology Officer, TEKsystems Global Services • Nov. 13, 2023

Accenture launches generative AI studios for enterprises

The IT services and consulting firm will initially stand up innovation centers in six metropolitan areas in North America.

By Lindsey Wilkinson • Nov. 9, 2023

Half of cloud transformations are ‘abject failures’

As the technology matures, CFOs are asking CIOs to justify the business value of existing migrations, HFS CEO and Chief Analyst Phil Fersht said.

By Matt Ashare • Nov. 8, 2023

IBM pours $500M into AI venture fund

The company previously invested in artificial intelligence-focused startups including Hugging Face and HiddenLayer. 

By Lindsey Wilkinson • Nov. 7, 2023

5 OpenAI, ChatGPT updates for CIOs to watch

The company unveiled more than a dozen upgrades to services at its first developer conference and many of them focus on customizing models for specific tasks.

By Lindsey Wilkinson • Nov. 6, 2023

Salesforce, Accenture unveil joint life sciences cloud solution

The two companies will leverage their generative AI partnership to develop the industry vertical.

By Matt Ashare • Nov. 6, 2023

Salesforce, SAP aim for developer efficiency in generative AI updates

The providers join a growing group of enterprise vendors infusing coding assistants with generative AI.

By Lindsey Wilkinson • Nov. 3, 2023

Want AI buy-in at work? Champion transparency, research finds

More top-down AI transparency could foster trust among employees, leading to improved job satisfaction.

By Caroline Colvin • Nov. 3, 2023