AI & Future Tech: Page 42
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For ethical deployments, companies need to explain and trace AI
Almost half of companies have AI programs that are lagging or in development, a BCG GAMMA report found.
By Roberto Torres • April 7, 2021 -
Deep Dive
Satellite internet: digital divide solution or 'science experiment'?
SpaceX and Amazon have said the technology can help rural America get online, but opponents say it's unproven and not worthy of federal investment.
By Chris Teale • March 30, 2021 -
How BofA and Autodesk plan to sustain hybrid work
Bank of America favors employees returning to the office, while Autodesk finds ways to integrate in-person and remote workforces.
By Katie Malone • March 26, 2021 -
What Walmart learned from its ML deployment
Successful machine learning implementation means using automation as a tool, not the solution.
By Katie Malone • March 24, 2021 -
Ono Kosuki. Retrieved from Pexels.
Data and analytics to become 'core business function' in 2021: Gartner
A need for efficiency and competitive advantages is driving businesses to take data and analytics off the standby list.
By Roberto Torres • March 16, 2021 -
BofA banks on virtual reality to train workers for the ‘moments of truth’
Immersive learning technology complements existing training resources, a company executive said, but it is not a replacement for all training.
By Ryan Golden • March 16, 2021 -
Manufacturing, retail and tech bosses say AI is moving too fast
The pandemic rushed along AI implementation, but the acceleration did not happen evenly across industries.
By Roberto Torres • March 9, 2021 -
To spot ideal AI use cases, look for trouble — and data
Data scarcity and quality issues can derail company investments in AI. Businesses should target repetitive tasks to increase impact.
By Roberto Torres • Feb. 23, 2021 -
"G.Tech Technology Factory Zhuhai China" by Chris from Shenzhen, China is licensed under CC BY-SA 2.0
Study: Two-thirds of executives plan to boost automation, AI spend
The pandemic is spurring more spending on automation and AI while creating workforce skill gaps, according to a McKinsey study.
By Jim Tyson • Feb. 18, 2021 -
IBM, Palantir partner to operationalize business AI deployments
The companies intend to help industries managing vast amounts of data — such as retail and financial services — govern and automate it across a hybrid environment.
By Katie Malone • Feb. 8, 2021 -
Opinion
Gartner: How CIOs can make a business case for AI
Businesses will have to find the particular scenario, problem statement or use case that employs AI as part of the solution.
By Moutusi Sau • Jan. 27, 2021 -
Intention, education, testing: Removing bias from AI
Reducing AI bias starts by diversifying the teams that work on AI technology, as well as the data sets that inform algorithmic decisions.
By Roberto Torres • Jan. 13, 2021 -
3 essential UPS data analytics applications
The next chapter of UPS' data analytics strategy focuses on managing data as an asset to improve operations.
By Roberto Torres • Dec. 10, 2020 -
How Bank of America builds guardrails around AI
Independent testing helps Bank of America guarantee AI tools are deployed safely, said executive Catherine Bessant.
By Roberto Torres • Dec. 9, 2020 -
Technologists grapple with privacy, bias as AI inches closer to customers
Industry must contend with the ethical challenges of building AI as the technology expands in physical and digital customer touchpoints.
By Roberto Torres • Nov. 19, 2020 -
Rangel, David. [photograph]. Retrieved from https://unsplash.com/photos/4m7gmLNr3M0.
Data analytics, RPA top list of 2021 digital priorities, survey finds
In Gartner's most recent survey, all five of CFO's top priorities heading into 2021 are concerned with getting tech right.
By Jane Thier • Nov. 15, 2020 -
Deep Dive
The emerging wave of procurement and spend-management technology
As historically paperbound processes advance from automation to intelligence, procurement departments must address data and culture change.
By Gary Wollenhaupt • Nov. 12, 2020 -
Zoom, live captions and what it all means for workplace accessibility
Otter.ai launched a live meeting caption capability on Zoom, a step welcomed by accessibility experts. A more holistic accessibility approach is needed in the workplace.
By Roberto Torres • Nov. 3, 2020 -
AI needs C-suite funding to succeed
Assigning budget from high in the corporate hierarchy increases the probability of developing AI maturity, Gartner says.
By Roberto Torres • Oct. 29, 2020 -
'Wearing too many hats': How to bridge the AI skills gap
Tech leaders must invoke their "inner Steve Jobs" to attract AI talent, said Gartner's Arun Chandrasekaran.
By Roberto Torres • Oct. 27, 2020 -
Gartner: 10 changes coming to data analytics
Businesses that trust AI to operate will leverage different kinds of data input and infuse automation into how they extract insights.
By Roberto Torres • Oct. 26, 2020 -
Gartner's strategic tech trends for 2021 turn pragmatic
Conversations with technology leaders are much more focused on the tactical this year, according to Brian Burke, research VP at Gartner.
By Naomi Eide • Oct. 19, 2020 -
Pandemic highlighted how messy data sharing is, Mastercard exec says
More evolved techniques around data governance will need to rise to the challenges ahead, said Mastercard Chief Data Officer JoAnn Stonier.
By Roberto Torres • Oct. 16, 2020 -
Retrieved from BT on October 15, 2020
Telecom deploys AI to balance customer service supply and demand
Pairing customer service demand with technician availability requires access to the right data sets.
By Roberto Torres • Oct. 15, 2020 -
Retail adopts smarter technology as industry relearns operations
Technology changes accelerated by the pandemic have staying power, as tech execs in the retail space focus on the technology that sustains operations amid pivotal change.
By Roberto Torres • Oct. 12, 2020