Six in 10 executives turn to automation amid staff woes: report

Using automation to curb hiring gaps is not a new trend, but the current state of the tech labor market is bringing new incentives to automate.

By Lindsey Wilkinson • July 19, 2022

Intuit, BJ's and Visionworks CIOs join UiPath automation council

The newly assembled executive group will share best practices, and identify new business objectives and market needs for automation.

By Roberto Torres • July 11, 2022

Bank regulators' heightened scrutiny of AI highlights third-party risk

As regulators signal a tighter focus on AI and ML, banks need to be vigilant about their internal models, as well as the models used by vendors, an expert says.

By Anna Hrushka • June 29, 2022

State Street looks to reduce bank spend, increase digital transformation

The company is focusing on lowering run-the-bank technology spend in favor of strategic investments in AI, automation and similar technologies, its CIO said.

By Grace Noto • June 22, 2022

AI yields 30% of revenue at tech-savvy companies: Accenture

Despite a big potential boost in profits, most companies fail to seize on the full benefits from artificial intelligence.

By Jim Tyson • June 13, 2022

Life after the chatbot: How next-gen automation can change operations

To adopt and scale autonomous solutions, leaders should democratize access to tools and create opportunities to collaborate across departments.

By Marcelo Tamassia • June 13, 2022

Executives weigh risks, benefits of emerging technologies

In assessing metaverse, AR or Web 3.0 adoption, leaders must steer companies toward value — and away from hype.

By Roberto Torres • June 6, 2022

How AI earned a seat at the design table

Recommendation engines have changed how companies interact with customers. What happens when organizations invert the model?

By Matt Ashare • May 26, 2022

2 years later: Data strategies expand, yielding faster insights

Well into the pandemic, enterprise data strategies now aim for more flexibility and integration, as companies target faster insights, AI and automation.

By Jen A. Miller • April 5, 2022

Emerging tech rising to board-level concern

Over half of companies cite board of directors as key decision makers on 5G, edge and AI: Gartner.

By Roberto Torres • March 22, 2022

How to select the ideal AI pilot project

The best use cases may not be splashy, big problems — like curing cancer. Instead, target the small, impactful trouble spots.

By Jen A. Miller • March 11, 2022

Tech leaders fear the outcomes of biased AI: report

Companies can lose revenue, customers or staff due to the impact of bias in their algorithms, according to a DataRobot survey.

By Roberto Torres • Jan. 24, 2022

Companies tie AI success to cost savings, revenue growth: report

Businesses require mature AI adoption to reap the financial and organizational benefits of the technology.

By Roberto Torres • Jan. 18, 2022

Deere CTO: Data quality sets pace for future of AI

Companies hoping to accelerate application development must set up data architectures with the future in mind, according to CTO Jahmy Hindman.

By Roberto Torres • Jan. 12, 2022

The next step in FedEx's automation journey: Handling the largest and smallest packages

Fewer steps involving manual inputs are vital for the company to keep service levels high amid a challenging labor environment.

By Max Garland • Dec. 16, 2021

Enterprise AI success starts by curbing expectations

To bridge the gap between possible and expected outcomes of technology, companies should inch their way to automation, experts say.

By Roberto Torres • Dec. 14, 2021

3 steps toward sustainable AI scaling: Deloitte

As leaders seek evergreen value from their AI strategies, companies must address their data, operating models and talent strategies, according to Deloitte experts.

By Roberto Torres • Dec. 10, 2021

Dell's digitized supply chain makes demand planning easier during chip shortage

The company runs virtual simulations to better detect potential disruptions and shape demand to available supply. 

By Sarah Zimmerman • Dec. 9, 2021

How CVS uses ML to personalize the pharmacy

Dedicated scrum teams carry out experiments in real time, using ML to make it easier for people to pick up their medications.

By Roberto Torres • Dec. 9, 2021

AI spend to 'grow rapidly,' validation for CIOs as experiments pay off

Leaders are looking to AI tools, such as knowledge management, for its potential to boost revenue and worker efficiency.

By Roberto Torres • Nov. 30, 2021

5 questions to ask before buying AI products

Leaders must assess the business value, sophistication and track record of AI products before committing to a solution.

By Roberto Torres • Nov. 18, 2021

Most employees waste up to 8 hours a week finding data, survey said

The long-touted merits of AI and automation are creeping into the workflow, and more employees see the advanced technology as a way to make their work lives a touch easier.

By Naomi Eide • Nov. 16, 2021

Chipotle, Gulfstream share their tech strategies to improve worker experiences

VR and automation can improve outcomes for workers and customers, the executives said Wednesday at Forbes CIO Next virtual series.

By Roberto Torres • Nov. 12, 2021

Demand for AI, emerging tech skills stand out in IT talent shortage

The rise in emerging tech hiring shows a resurgence of AI, automation and robotics activities in the enterprise, according to CompTIA.

By Roberto Torres • Nov. 8, 2021

Emerging technologies: Creating new ways to solve business problems

The most successful CIOs of the future will be those who seamlessly provide optimal customer and employee experiences while enabling business innovation.

By GHISLAINE ENTWISLE, Managing Director, Technology Consulting, Melbourne (AU) & SCOTT LALIBERTE, Managing Director, Global Leader, Emerging Technology Solutions, Philadelphia • Nov. 8, 2021