Intel taps HPE exec as CIO

Starting Jan. 30, Archana Deskus will begin leading Intel's global IT operations, with a heavy focus on data analytics, as the chipmaker plans for an AI-rich future.

By Roberto Torres • Jan. 15, 2020

H&M's AI operation helps make its supply chain more sustainable

A team is working to apply AI to different segments as part of a push to become as data-driven as possible.

By Emma Cosgrove • Jan. 15, 2020

Ancestry turned to AI to bring down cloud costs

One way to keep cloud costs down: let artificial intelligence find room for improvement.

By Roberto Torres • Jan. 14, 2020

CIO Dive’s business technology predictions for 2020

In 2020, CIOs will spend their days using data to maximize the efficiency of their workforce, as cyberattacks and fierce competition loom large.

By Samantha Schwartz , Roberto Torres , Naomi Eide • Jan. 13, 2020

25 business technology trends for 2020

As tech leaders plan for 2020 and beyond, keep a close eye on interoperability and making technology purchasing decisions that can remain flexible in the long-term. 

Jan. 9, 2020

US adds AI export hurdles. Open source might lessen the impact

Much of the technology that underpins geospatial image recognition is available through open source.

By Roberto Torres • Jan. 8, 2020

On the road to AI adoption, execs grapple with expertise and data

Companies that fail to overcome the knowledge, data and tool barriers to AI adoption are at risk of ceding ground to the competition.

By Roberto Torres • Jan. 3, 2020

5 AI traps that dupe CIOs

IT leaders, be advised. If there's one thing AI is not, is magic, said Jeff McMillan, chief analytics and data officer at Morgan Stanley.

By Roberto Torres • Jan. 2, 2020

CIO Dive's Top News of 2019

The world of business technology is nonstop and the Top News of 2019 honors the constant churn.

Dec. 27, 2019

9 cutting-edge technology startups to watch in 2020

Especially in the case of AI startups, the ultimate path to startup growth could lie behind an acquisition from some of the leading names in tech.

By Roberto Torres • Dec. 19, 2019

Target leans on data science to solve 'extremely large' retail problems

The retailer turned to data science to help improve on-shelf availability, reduce inventory levels and create operating efficiencies.

By Roberto Torres • Dec. 18, 2019

Driving up the value of AI starts with building an ecosystem

Joint use of data, alignment of financial interests and flexibility among partners can pave the way for valuable cooperation in AI projects.

By Roberto Torres • Dec. 16, 2019

Meet AIG's ideal product manager for AI

Without the right mix of skills, AI leaders can fail to deliver on expected business outcomes and create a rift between stakeholders and technical staff.

By Roberto Torres • Dec. 12, 2019

NFL, AWS to use player digital twins to model scenarios and combat injury

Digital twins are also cropping up in the back office, where companies can use the technology to map the enterprise technology stack, visualizing the network and other moving parts of the business.  

By Naomi Eide • Dec. 6, 2019

Diversity in technology decision-making and design: Creating the future we want

AI is not designed to produce biased results. But it is developed based on data biases built into the methodology and the data, exacerbating problems it was designed to address. 

By Charla Griffy-Brown • Dec. 5, 2019

AT&T and Microsoft give 5G an edge

The service launch means Microsoft assures the allegiance of a key player in the 5G space, as demand for edge computing is projected to rise.

By Roberto Torres • Nov. 27, 2019

Most workers don't think automation is coming for their jobs

Employee perception of automation technology signals a competitive edge for employers who deploy these tools successfully.

By Roberto Torres • Nov. 27, 2019

Salesforce's customer service tool gets the Amazon treatment

For Salesforce, partnerships with hyperscalers the size of Microsoft and AWS is a central piece of its strategy to carve out a niche in the enterprise market.

By Roberto Torres • Nov. 19, 2019

Gartner's strategic tech trends for 2020: Part 2, computing moves to the edge

AI-based systems are becoming smarter, giving rise to autonomy. Hardware is shrinking, pushing computing to the edge. And the ever-hyped blockchain is finding "practical" applications.

By Naomi Eide • Nov. 5, 2019

Starbucks' AI project is turning past investments into data insights

"Deep Brew," an AI project launched in 2017, is a machine learning capability Starbucks is leveraging for personalization.

By Samantha Schwartz • Nov. 1, 2019

'Make AI as boring as email': IBM's strategy for boosting AI adoption

If AI is to become a commonplace part of the workday, the barriers of entry and deployment should be lowered.

By Roberto Torres • Oct. 31, 2019

Email or text? TGI Fridays tackles personalization at scale with ML

"We're not Google," said the chain's Chief Experience Officer Sherif Mityas, but leveraging the tech has been key to tripling the restaurant's off-premise revenue.

By Emma Liem Beckett • Oct. 30, 2019

6 predictions from Gartner could reshape C-suite priorities

By 2023, the analyst firm sees "augmented humans" becoming a ubiquitous part of the workforce. It's one of many changes set to reshape industry in the coming years.

By Roberto Torres • Oct. 25, 2019

Design thinking, AI and starting with what users need

By combining the principles of design thinking with the power of artificial intelligence (AI), CIOs have the tools to solve that problem and deliver powerful business results for their organizations. 

By Santeri Jussila, Head of Analytics Product Line Management, Nokia and Jose de Francisco, Head of Venture Studio and Senior Creative Director, Nokia • Oct. 15, 2019

CEO, not CIO, lead most AI projects with business impact, report finds

AI implementations that are part of a broader business strategy tend to deliver more value for organizations.

By Roberto Torres • Oct. 15, 2019