California to set guidelines for public sector generative AI

The state, which joins a growing number of governing bodies scrutinizing generative AI, will issue public sector usage guidelines by January.

By Lindsey Wilkinson • Sept. 8, 2023

Most unstructured enterprise data is siloed, report finds

Potential data breach costs nearly double for organizations with more fragmented data stockpiles, an IDC report found.

By Roberto Torres • Sept. 7, 2023

Explore the Trendline➔

Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

SaaS moves to usage-based pricing as enterprises optimize tech spend

Software providers shift to pay-as-you-go billing to bolster revenue growth and give customers more flexibility. 

By Matt Ashare • Sept. 6, 2023

Slack expands no-code, AI capabilities in latest update

The software vendor announced a slate of updates to its native automation features, allowing users to create custom workflows or choose from templates.

By Lindsey Wilkinson • Sept. 6, 2023

Intuit launches AI-fueled financial assistant for consumers, small businesses

The tool assists Intuit tax advisors, providing personalized recommendations and helps customers contextualize finances through a conversational interface.

By Lindsey Wilkinson • Sept. 6, 2023

BMW Group taps AWS to engineer its automated driving platform

The luxury carmaker will shift engineering and operational deployment of new vehicle technologies from on-prem to the cloud.

By Matt Ashare • Sept. 5, 2023

Don’t rush ethics in generative AI adoption plans

Even when leaders feel the pressure to adopt generative AI quickly, ethical frameworks and use case policies should guide their plans.

By Lindsey Wilkinson • Sept. 5, 2023

Walmart rolls out generative AI-powered assistant to 50K employees

The retailer joins a growing group of large U.S. enterprises equipping workers with generative AI capabilities customized to internal systems.

By Lindsey Wilkinson • Aug. 30, 2023

Generative AI copyright battle heats up with Copyright Office inquiry

Officials are looking into the use of protected works to train AI models and whether copyright protections should be granted to AI-generated works.

By Lindsey Wilkinson • Aug. 30, 2023

Salesforce’s on-prem clients face cloud migration pressure: Gartner

The SaaS company raised fees for on-prem Tableau users, signaling its intention to keep shifting customers to the cloud, Gartner analysts said.

By Alexei Alexis • Aug. 30, 2023

Google Cloud unveils new TPUs in race to optimize AI hardware

The new generation chips are optimized to handle the growing volume of generative AI model training and inference workloads.

By Matt Ashare • Aug. 29, 2023

Few employees are confident in their generative AI abilities

Don’t be fooled by the hype — employees need guidance to use generative AI tools safely and effectively.

By Lindsey Wilkinson • Aug. 29, 2023

SAP brings generative AI to data cloud platform with Google’s help

The solution infuses the ERP provider’s data ecosystem with Vertex AI tools and initially targets the automotive industry.

By Matt Ashare • Aug. 29, 2023

OpenAI launches ChatGPT Enterprise as hyperscalers grow AI marketplaces

Though ChatGPT sparked the generative AI wave, hyperscalers are positioning themselves as all-inclusive shopping destinations for large language model solutions.

By Lindsey Wilkinson • Aug. 29, 2023

Future-proof your employees and your business

Companies and employees alike are discovering that the "half-life" of abilities is continuing to shorten as a result of the rapid evolution of digital talents.

By Lee Ackerman, Digital Learning Architect, Workforce Development, TEKsystems • Aug. 28, 2023

Meta taught Llama 2 how to code

Code Llama was trained on code-specific databases and supports popular languages, including Python, C++ and Java.

By Lindsey Wilkinson • Aug. 25, 2023

Generative AI tips and warnings from 5 providers

Understanding model limitations and keeping humans in the loop is critical to productive adoption of AI, according to several software leaders.

By Lindsey Wilkinson • Aug. 25, 2023

Snowflake banks on LLM demand to boost cloud data consumption

The company requested 1,000 Nvidia GPUs amid high demand for the processing units that power generative AI.

By Matt Ashare • Aug. 24, 2023

Salesforce places guardrails around how customers can use its AI

Just three pages long, the policy details what use cases Salesforce will not permit with its AI tools.

By Roberto Torres • Aug. 23, 2023

Twilio taps AI to boost CX in calls

The Voice Intelligence tool will record and analyze the content of a call in real-time and can automatically redact personally identifiable information.

By Lindsey Wilkinson • Aug. 23, 2023

SaaS prices jump 12% on average: report

Microsoft and Salesforce are among the enterprise software vendors that have increased prices in the last 12 months.

By Alexei Alexis • Aug. 23, 2023

Zoom enterprise growth tapers as it pushes AI services

AI-driven features will help convey value to enterprise customers, according to CEO Eric Yuan.

By Roberto Torres • Aug. 22, 2023

ChatGPT, NLP and TensorFlow top list of in-demand generative AI skills

Businesses are looking to hire generative AI freelancers to support development and adoption efforts of large language models, Upwork data shows. 

By Lindsey Wilkinson • Aug. 22, 2023

Generative AI’s momentum casts uncertainty over the future of the IT service desk

Experts wonder what role these tier one technologists will play in IT departments moving forward, even if analysts believe fears of imminent job loss are overblown.

By Lindsey Wilkinson • Aug. 21, 2023

Deloitte, Google Cloud deliver customer analytics solution for retail

The AI-based solution eases data science operations, providing companies with tools to forecast demand and optimize product pricing, the companies said.

By Matt Ashare • Aug. 18, 2023