Executives plan to use AI across all business cases, report finds

Companies like McDonald's and Starbucks are diving in head first. 

By Samantha Schwartz • May 17, 2019

Apple, Google ramp up investments, consolidating AI market

Apple leads FAMGA companies, aggressively acquiring audio transcription, object recognition, natural language processing and computer vision companies.

By Samantha Schwartz • May 16, 2019

Explore the Trendline➔

Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

Starbucks taps Microsoft ML for weather, inventory-based order suggestions

The developments with Microsoft are part of a five-year technology strategy, which includes investigating disruptive technology trends and developing proprietary technologies. 

By Samantha Schwartz • May 7, 2019

How McDonald's super sizes its data for an optimized supply chain

The restaurant giant will use artificial intelligence to change its drive-thru menus, enabling new capabilities behind the scenes in demand planning.

By Craig Guillot • April 25, 2019

Report: AI industry has 'diversity crisis'

The AI Now Institute says that tech companies need to do more to diversify their ranks, including changing hiring practices, achieving pay equity and committing to hiring transparency.

By Jason Plautz • April 24, 2019

Microsoft introduces 'masters-level' AI program

Partner OpenClassrooms guaranteed students will get a job within six months of completing the program — or they will get their money back. 

By Riia O'Donnell , Morgan Fecto • April 11, 2019

How to pick the best chatbot for your business

Thinking about implementing AI in your business? Learn the three main use-cases for leveraging chatbot technology.

April 9, 2019

Grocer behind Food Lion, Peapod turns to AI-powered distribution

With its new end-to-end supply chain system, the company hopes to boost efficiency and provide fresher products for customers.

By Jeff Wells • April 2, 2019

Amazon Alexa suits up with private enterprise skills builder

Like other consumer-centric offerings, Amazon is trying to morph Alexa into the enterprise tool, drawing on a new pool of buyers.

By Naomi Eide • March 29, 2019

Intelligent automation taking over industries with walk, don't run approach

Nearly one-third of enterprises are investing upwards of $50 million in intelligent automation solutions, according to a KPMG report. 

By Samantha Schwartz • March 29, 2019

Volkswagen partners with AWS for industrial cloud, months after inking Microsoft deal

Cloud computing is at the core of both partnerships, but the use cases vary.

By Samantha Schwartz • March 28, 2019

IBM Watson AI GM Beth Smith talks tech's celebrity, need for transparency

"To me going forward Watson is the celebrity, really, when your customers get their business outcome from it," Smith said.

By Naomi Eide • March 27, 2019

Alphabet usurps Apple from top of innovation list as companies make AI moves

While giants like Google often pioneer innovation, it's not without a dose of scrutiny.

By Samantha Schwartz • March 22, 2019

Where are the ethics in AI?

Just like in cybersecurity, "nothing happens is the goal," said Rumman Chowdhury​.

By Naomi Eide • March 20, 2019

How Microsoft positioned itself for hybrid cloud leadership

Smart is the new sexy, and Microsoft has expertly played the market to become a hybrid cloud leader. 

By Alex Hickey • March 14, 2019

Microsoft Azure's GM of data, blockchain and AI on customers' data journeys

CIO Dive spoke with Microsoft's John "JG" Chirapurath about evolving customer data needs and areas of focus for this year.

By Alex Hickey • March 11, 2019

Federal workers welcome AI but want more guidance on working with it

The tech talent skills gap affects both the public and private sectors, and the U.S. government has taken steps to address the problem. But experts warn even those strategies have persistent blind spots.

By Riia O'Donnell • Feb. 28, 2019

IBM may not win the cloud war, but Watson started a new battle

Introducing Watson to competitors' clouds indicates IBM's willingness to provide services beyond its own environment. 

By Samantha Schwartz • Feb. 15, 2019

Tastewise uses AI to digest information on the latest food trends

The site analyzes billions of data points — including more than 1 billion photos shared every month and 153,000 restaurant menus across the U.S.

By Lillianna Byington • Feb. 15, 2019

How Coffee Meets Bagel leverages data and AI for love

What if a user missed out on the love of their life because height preferences on their dating app were set 1 inch too high? CTO Will Wagner has to consider this, and more, as the company perfects its matching algorithm. 

By Alex Hickey • Feb. 14, 2019

Watson breaks IBM out of niche role and into cloud competitors' space

Watson's presence will break down siloes, exposing data in competitors' hybrid cloud environments to IBM's proprietary AI capabilities. 

By Samantha Schwartz • Feb. 13, 2019

Trump executive order a big step for national AI strategy, despite no new funds

Though China was not mentioned once, it loomed large over the executive order. 

By Alex Hickey • Feb. 12, 2019

Accenture pulls on data stores for expert insight, intelligence 'engine'

The appetite for automation is increasing, but customers are taking a measured approach for implementation, relying on providers to help with the difficult task.

By Naomi Eide • Feb. 6, 2019

More AI applications moving from 'experimental' to 'necessary'

Open source frameworks, facial recognition and edge computing have the highest market strength and industry adoption among AI applications. 

By Alex Hickey • Jan. 30, 2019

New certification, training help Google Cloud on quest for more experts

The company is focusing on areas core to cloud success, such as networking, security and cloud-native development, according to Google's Rochana Golani.

By Alex Hickey • Jan. 24, 2019