PwC: Dealmakers expect revenue boost from AI acquisitions

Last year, business deals related to artificial intelligence companies accounted for $1.6 billion in transactions. Acquiring entities say they want to get their money's worth.

By Roberto Torres • Aug. 30, 2019

Gartner depicts a business world reshaped by AI in 2019 Hype Cycle

Over the next decade, expect data analytics and AI to augment workers' efficiency, as companies rely on leading tech to beat competitors.

By Roberto Torres • Aug. 29, 2019

Explore the Trendline➔

Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

AI a lifeline to competition, but 25% of companies fail half their projects

If a company's business model is outdated, unable to support AI projects, "you cannot compete," Ritu Jyoti, program VP of AI strategies at IDC, told CIO Dive. 

By Samantha Schwartz • Aug. 26, 2019

Bias from AI lending models raises questions of culpability, regulation

The number of data points used in AI lending models — and a lack of diversity among people creating them — raise red flags.

By Dan Ennis and Tim Cook • Aug. 21, 2019

By 2022, employers expect AI to boost business efficiency

Around 24% are already using AI or advanced automation tools in areas like operations, staffing, budgeting or performance, Genesys found.

By Roberto Torres • Aug. 19, 2019

Google Vision the top image recognition system, study finds

Perficient Digital tested the ability of tools from AWS, Google, Microsoft and IBM to accurately identify tags from 500 images: charts, landscapes, people and products.

By Samantha Schwartz • Aug. 8, 2019

SAP exec: Speed, compassion key to automation adoption

The value of automation looks different for each customer, Eric Stine, chief innovation officer for SAP North America, told CIO Dive.

By Roberto Torres • Aug. 5, 2019

JPMorgan Chase inks 5-year deal to generate marketing copy via AI

During a pilot program, ads rendered by Persado's software received far higher click-through rates than those that were not.

By Peter Adams • July 31, 2019

McDonald's revs up personalization rollout to 8K drive-thrus

Within two weeks, the chain expects the Dynamic Yield software will be available at over half of its U.S. units with it fully implemented by the end of the year. 

By Julie Littman • July 29, 2019

Inside Microsoft's $1B bet on 'secure, trustworthy and ethical' AI

Microsoft looks to reap returns on some of its investment in OpenAI through Azure, analysts say.

By Roberto Torres • July 23, 2019

As its workforce gets younger, EY tries AI to enhance employee experience

Artificial intelligence powered by SAP helps the professional services firm track employee skills, answer onboarding questions and increase feedback for staffers.

By Roberto Torres • July 17, 2019

Micron takes on smart manufacturing to fuel memory-hungry sectors

In the early 2000s, Micron's customers were PC-centric. But smartphones, internet of things devices at the edge, cloud computing and data centers are pushing the limits of memory technology.

By Naomi Eide • July 16, 2019

Addressing machine learning's dirty little secret

Despite machine learning's popularity, projects are stalled or deemed incomplete due to challenges that organizations tend to ignore — including data quality.

By Eric Johnson • July 15, 2019

Facebook's poker-winning AI finds 'hidden' info using little processing power, memory

The chatbot's skills were put to the test against professional poker players, including two winners of the World Series of Poker Main Event.

By Samantha Schwartz • July 12, 2019

Welcome to the drive-thru, AI will take your order

McDonald's and Sonic Drive-In are among the fast food chains testing voice-automation and AI as part of a push to modernize the drive-thru.

By Julie Littman • July 8, 2019

4 years of CIO Dive: All the trends we watched

Obsessive focus on digital transformation and next-generation technology is ubiquitous across sectors. And the CIO influence has grown.

By Naomi Eide • July 3, 2019

AI talent demand dips as industry comes to terms with adoption

The contraction found in Indeed's data speaks to an enterprise-level reckoning with the complexities of AI.

By Roberto Torres • July 2, 2019

Delta pilots Apple Business Chat, part of mobile-first push

It's the first airline to take advantage of Apple's mobile-first communications platform aimed at customers on the go, Delta said.

By Roberto Torres • June 27, 2019

Open-box machine learning for AIOps solves 'black-box' mysteries

With the promises of transparency and control, Open Box Machine Learning may be the future of algorithmic logic.

June 25, 2019

Inside Schneider Electric's roadmap to automation

To avoid sinking resources into failed robotic process automation, companies should mind their process, people and project-tech fit, one analyst said.

By Roberto Torres • June 25, 2019

Make way for the AI natives

Just as industry is adapting to the millennial world of cloud apps and remote collaboration, an even younger generation is coming of age, Adobe Document Cloud's director of data and engineering writes.

By David Parmenter • June 24, 2019

Arla Foods uses AI to steer milk projections

The Denmark-based cooperative said its annual production can be forecast in a few hours, increasing efficiency and sustainability.

By Cathy Siegner • June 17, 2019

With brand reputation at risk, demand for AI forensic experts to rise

Most large enterprises are projected to bring aboard specialists to validate AI behavior during development and deployment.

By Roberto Torres • June 7, 2019

Amazon scraps shareholder proposal to stop selling Rekognition to governments

The company lacks the internal mechanisms to evaluate the ethical implications of Amazon’s facial recognition software, activist shareholder groups said Tuesday.

By Roberto Torres • May 23, 2019

Microsoft, General Assembly aim to curb AI skills shortage by upskilling 15K workers

The companies also created the AI Standards Board, an entity that hopes to shape the concept of AI expertise.

By Roberto Torres • May 20, 2019