More companies are ramping up generative AI pilots

The share of companies piloting the technology has tripled in less than six months, Gartner data shows.

By Lindsey Wilkinson • Oct. 3, 2023

Accenture leans on cloud, data to prepare for generative AI

The company expects mounting enthusiasm for the technology to spur modernization across banking, retail, utilities and other industries, CEO Julie Sweet said.

By Matt Ashare • Oct. 2, 2023

Explore the Trendline➔

Low Code/No Code

To get the most out of low code, leaders must evaluate how the technology can complement the rest of the IT estate.

By CIO Dive staff

OpenAI revives ChatGPT’s browsing capabilities

The company is bringing back ChatGPT’s ability to browse the internet as more than one-quarter of the top 1,000 websites block its web crawler.

By Lindsey Wilkinson • Sept. 27, 2023

Microsoft advances healthcare cloud strategy, brings generative AI to Mercy

The healthcare system will use Azure OpenAI Service to assist clinicians, improve the patient experience and develop additional use cases. 

By Matt Ashare • Sept. 27, 2023

SAP to add generative AI copilot across suite of solutions

The company will embed Joule, a natural language generative AI tool, throughout its portfolio of enterprise apps and platforms.

By Lindsey Wilkinson • Sept. 26, 2023

AWS bets on accuracy in generative AI deployment race

The cloud giant is taking a full-stack approach to generative AI, but one that doubles down on security and reliable results.

By Naomi Eide • Sept. 26, 2023

Amazon invests $4B in Anthropic for minority ownership

Anthropic teams will use AWS chips for model training and deployment as the hyperscaler becomes the company’s primary cloud provider. 

By Lindsey Wilkinson • Sept. 25, 2023

How Walmart, NewYork-Presbyterian pick generative AI use cases

Large organizations are using employee feedback to reduce friction and augment capacity as the technology matures.

By Roberto Torres • Sept. 22, 2023

Microsoft’s generative AI Copilot to reach enterprises in November

Visa, General Motors and KPMG are among the early enterprise adopters of the tool, which users can access across Microsoft's product suite.

By Lindsey Wilkinson • Sept. 22, 2023

ServiceNow targets service management with generative AI integrations

The IT service management solution provides AI-driven search capabilities, and can automatically summarize cases, incident details and agent chat history.

By Lindsey Wilkinson • Sept. 20, 2023

Oracle plugs AI into industry clouds, deepens Nvidia partnership

The hyperscaler announced generative AI enhancements to its customer service and healthcare platforms at Oracle CloudWorld 2023.

By Matt Ashare • Sept. 19, 2023

Google Bard lands in Docs, Drive apps as generative AI adoption rolls on

Called Extensions, the feature lets users link Bard with Google apps, allowing the tool to locate files or pull relevant information from email threads.

By Lindsey Wilkinson • Sept. 19, 2023

How Principal Financial Group fast tracked its AI plans thanks to cloud

Cloud gave the company the flexibility to test generative AI’s potential broadly before settling on specific business applications of the technology.

By Matt Ashare • Sept. 19, 2023

Microsoft, Oracle tighten multicloud alliance, ease data migrations

In the new arrangement, Oracle will operate and manage qualifying cloud infrastructure services directly within Microsoft's data centers.

By Matt Ashare • Sept. 15, 2023

Salesforce plans 3,300 new hires amid redoubled AI push

The hiring efforts come nearly eight months after Salesforce announced cuts to 8,000 roles across departments.

By Roberto Torres • Sept. 15, 2023

EY completes $1.4B AI investment, launches in-house platform

As part of the push, the company built a large language model currently used by 4,200 employees in a pilot program.

By Lindsey Wilkinson • Sept. 14, 2023

8 more companies join White House AI safety push

The recent push from the Biden administration adds to congressional and state-level interest in AI oversight.

By Roberto Torres • Sept. 13, 2023

Oracle races to expand cloud regions, anticipating demand surge

“Because we have far more demand than we can supply, our biggest challenge is building data centers as quickly as possible,” Oracle CEO Safra Catz said.

By Matt Ashare • Sept. 12, 2023

Salesforce infuses rebranded CRM with AI, launches Einstein Copilot

The software giant is introducing a conversational generative AI assistant baked into all applications. 

By Lindsey Wilkinson • Sept. 12, 2023

AI adoption in software development is slow to take root

Just 1 in 4 organizations use AI in the software development lifecycle, but those who have adopted it are chasing efficiency and faster cycle times, a GitLab survey found.

By Lindsey Wilkinson • Sept. 8, 2023

California to set guidelines for public sector generative AI

The state, which joins a growing number of governing bodies scrutinizing generative AI, will issue public sector usage guidelines by January.

By Lindsey Wilkinson • Sept. 8, 2023

Most unstructured enterprise data is siloed, report finds

Potential data breach costs nearly double for organizations with more fragmented data stockpiles, an IDC report found.

By Roberto Torres • Sept. 7, 2023

SaaS moves to usage-based pricing as enterprises optimize tech spend

Software providers shift to pay-as-you-go billing to bolster revenue growth and give customers more flexibility. 

By Matt Ashare • Sept. 6, 2023

Slack expands no-code, AI capabilities in latest update

The software vendor announced a slate of updates to its native automation features, allowing users to create custom workflows or choose from templates.

By Lindsey Wilkinson • Sept. 6, 2023

Intuit launches AI-fueled financial assistant for consumers, small businesses

The tool assists Intuit tax advisors, providing personalized recommendations and helps customers contextualize finances through a conversational interface.

By Lindsey Wilkinson • Sept. 6, 2023