IT Strategy: Page 102
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How the Social Security Administration boosted secure user access
This summer, the agency launched a multi-factor authentication system with SMS and email options.
By Alex Hickey • Sept. 15, 2017 -
Shadow IT persists as apps take over the workplace
Employees use an average of more than nine apps in the workplace, some of which require more time from IT to monitor or train users.
By Samantha Schwartz • Sept. 15, 2017 -
Explore the Trendline➔
metamorworks via Getty Images
TrendlineTop 5 stories from CIO Dive
Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.
By CIO Dive staff -
What caused the Equifax breach? Failure to patch a bug
Attackers were able to exploit a web application vulnerability — but a patch for the bug was available two months before Equifax was targeted.
By Naomi Eide , Samantha Schwartz • Sept. 14, 2017 -
Half of enterprises use multiple IaaS providers, Cloudify says
The most common two-cloud combinations are AWS and Azure, a public/public combination, followed by AWS and OpenStack, a public/private combination.
By Naomi Eide , Alex Hickey • Sept. 14, 2017 -
AI improves customer experience and creates job, study finds
Three-quarters of companies with AI implementation find it has improved customer satisfaction, decreased churn and improved customer intimacy. Four-fifths report the tech has created new jobs in their organization.
By Alex Hickey • Sept. 13, 2017 -
Deep Dive
Why do airlines struggle with tech, and how can they fix it?
IT failures have continued to hold airlines back, in some cases causing widespread delays and cancellations. A key problem, which has led to systemic issues, is simply that IT has not received enough attention.
By Mary Catherine O'Connor • Sept. 13, 2017 -
Deep Dive
Hey Siri, what should businesses do for the new iOS update?
Apple rolled out a slate of device and operating system updates Tuesday, businesses have to ensure their applications remain compliant.
By Alex Hickey • Sept. 12, 2017 -
Companies talk about AI everyday, but what are they actually doing?
Although most companies believe AI is necessary to remain competitive, fewer understand its costs and applications or have a strategy in place.
By Alex Hickey • Sept. 11, 2017 -
JPMorgan Chase hires new CIO to run $9.5B tech budget
The company has promoted Lori Beer from within its own ranks to oversee the company's technology strategy, including a new focus on machine learning and robotics.
By Alex Hickey • Sept. 11, 2017 -
Airbnb: Now hosting AI
The company introduced a machine learning AI system in 2014 and has spent the last few years developing its ability to personalize search results.
By Alex Hickey • Sept. 5, 2017 -
More companies prioritizing robotics investments over mobility and cybersecurity
In an IDC ranking of the top three investments across industries, more than half of surveyed companies prioritized robotics.
By Alex Hickey • Sept. 5, 2017 -
White House IT modernization plan calls for commercial cloud and shared services
In a follow up to a May executive order, the American Technology Council has released its recommendations to revamp federal IT for the modern computing era.
By Naomi Eide • Sept. 5, 2017 -
Apple and Accenture partner to change how businesses use iOS
The companies are collaborating to design new tools and services to help enterprises change how they interact with customers using iPhones and iPads.
By Justine Brown , Naomi Eide • Aug. 30, 2017 -
Have GE's digital transformation efforts hit a snag?
The Predix platform was a cornerstone of former CEO Jeff Immelt’s companywide digital transformation efforts.
By Justine Brown • Aug. 29, 2017 -
Opinion
Define the business case for moving ERP to the cloud
Instant use, intelligent software and innovative capabilities are the driving forces of intelligent cloud ERP adoption.
By Sal Laher • Aug. 29, 2017 -
Deep Dive
Gamification allows recruiters to identify better programmers
Many companies are bypassing typical hiring practices that might not reveal the most important and necessary skills.
By Justine Brown • Aug. 28, 2017 -
HP, Deloitte join forces to focus on manufacturing with 3-D printing
HP is looking to become a significant player in the $12 trillion 3-D printing market. Deloitte's interest in the market has grown because improved tech and cheaper materials have made 3-D printing more economical.
By Justine Brown • Aug. 28, 2017 -
Gartner: Digital workplace shifts required buy-in from across lines of business
The digital workplace can create a more efficient way of working while raising workplace agility and catering to consumer-oriented styles of technology. But a fragmented approach can lead to failure.
By Justine Brown , Naomi Eide • Aug. 23, 2017 -
Walmart and Kroger join with suppliers for IBM blockchain initiative
The companies hope blockchain will improve their data management systems — which include numerous stakeholders across a complex supply chain system.
By Jeff Wells • Aug. 23, 2017 -
Opinion
3 ways the cloud can help IT continually deliver 'state of the art'
The reality is, technology is no longer adopted or implemented from the top down — it's coming from the bottom up.
By Bryan Martin • Aug. 22, 2017 -
Former IBM CIO offers case study of leadership noncompete challenges
With noncompete litigation on the rise, CIOs must navigate the sometimes treacherous waters of the tech job market.
By Alex Hickey • Aug. 16, 2017 -
AI and immersive tech among Gartner's megatrends shaping the enterprise
Over the next five to 10 years, AI is projected to be the most disruptive megatrend, while immersive experiences are centered around human interaction with technology.
By Justine Brown • Aug. 16, 2017 -
How Washington state transformed IT spending with TBM
A lack of credible data previously made it difficult to understand what investments were made, or where and how resources could best be spent.
By Justine Brown • Aug. 16, 2017 -
What does GE's use of Google Glass say about AR in the enterprise?
Using Google Glass, GE reduced errors in the assembly process, which could translate to big cost savings for GE and its customers.
By Justine Brown • Aug. 15, 2017 -
Tech goes to school: How MIT students solved a school bus efficiency problem
The plan eliminated about 75 bus routes and could save Boston Public Schools $5 million per year.
By Justine Brown • Aug. 14, 2017
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