Digital tech was a 'shiny object' — now it enables IT value creation, Kimberly-Clark CIO says

To help execute change and spark ideas, Suja Chandrasekaran whiteboards with her presidents, involving them in creative processes rather than presenting ideas to them.

By Naomi Eide • Oct. 17, 2018

'Welcome to what's next': Intrigue and anxiety await business tech

Business technology relies on more than digital transformation, a phrase that is ubiquitous and does little to define what organizations are trying to accomplish.

By Naomi Eide • Oct. 16, 2018

Explore the Trendline➔

Hybrid cloud

IT decision makers turn to hybrid cloud in search of security, flexibility and scale within enterprise infrastructure.

By CIO Dive staff

Corporate culture: The unexpected component for digital transformation

A year in, some companies find digital transformation projects are stalled or scaled back; over budget and behind schedule; or canceled all together. Was the corporate culture ready?

By Katherine Kisovec • Oct. 15, 2018

Are businesses prepared for the voice revolution?

Voice interfaces are becoming more important to business — but enterprises should not expect that adapting to voice will be like adapting to mobile. 

By Anant Jhingran and Michael Endler • Oct. 8, 2018

Steelcase drives workspace overhaul for the 'fitness and wellness' of IT

Renovating IT's workspace means breaking out of the basement.

By Naomi Eide • Oct. 8, 2018

Report: Verizon signs $700M outsourcing deal with Infosys

Verizon's deal is an outlier as outsourcing technology services have become less popular. U.S. government calls to "Buy American, Hire American" have also had an impact on how companies acquire talent for hard-to-fill tech jobs. 

By Naomi Eide • Oct. 4, 2018

Estée Lauder CIO gives IT a makeover to keep pace with fast-changing beauty trends

"We don't talk about digital transformation," Michael Smith said. "I don't like that term, because it's a buzzword, and it means 15 different things to 15 different people."

By Mitch Betts • Oct. 3, 2018

60% of businesses optimistic about digital transformation. Why hasn't culture followed?

The onus is on leaders to have realistic expectations and not overwhelm employees with too much, change too quickly.

By Samantha Schwartz • Oct. 3, 2018

Boeing works to create data appetite in target-rich manufacturing

Data without analysis offers little to an organization, a challenge Boeing has felt as it works to become more analytic-based. 

By Naomi Eide • Oct. 2, 2018

At American Airlines, AI starts with baggage handling

With advanced and emerging technologies, the airline has to think big but start with small implementations and move quickly.

By Naomi Eide • Sept. 28, 2018

Uber's record $148M fine highlights harsh repercussions for data breach disclosure failures

The lesson from Uber is failure to disclose has a negative impact, a message to big tech companies that they are not above the law.

By Naomi Eide • Sept. 27, 2018

Digital transformation calls for leadership innovation

One of the greatest challenges organizations face is transforming technology tools and culture in tandem. One without the other doesn't bode well.

By Naomi Eide , Valerie Bolden-Barrett • Sept. 26, 2018

Widening IT channel begets vertical integrations, partnerships

Strong partner ecosystems with other service providers are a more critical foundation, and more channel firms are working toward vertical industry specialization.

By Alex Hickey • Sept. 25, 2018

Why businesses must focus on intelligence augmentation over artificial intelligence

For tasks that do not require context and are easily repeatable, AI solutions can increase efficiency without introducing risk.

By Aaron Masih • Sept. 24, 2018

At Pinterest, AI implementations start small and add complexity over time

"There is no technology that's really useful if it cannot be explained with plain words," said Vanja Josifovski, CTO and VP of engineering at Pinterest.

By Naomi Eide • Sept. 24, 2018

After successful pilot, Walmart rolls out VR training to 1M associates in US

Just over a year since debuting virtual reality in its associate training program, Walmart is providing 4 Oculus VR headsets to U.S. stores by the end of 2018.

By Alex Hickey • Sept. 21, 2018

Technology in action at TGI Fridays: No 'better use case than selling alcohol with AI'

By integrating AI in platforms and email campaigns, the restaurant chain was able to differentiate customers and tailor personal experiences at the bar. 

By Naomi Eide • Sept. 20, 2018

The corruption of DevOps

A hesitancy to invoke real organizational change to implement DevOps has created an underlying reliance on the vendor landscape.

By Naomi Eide • Sept. 19, 2018

Tools enable digital transformation, but too many frustrate employees

It takes approximately two years for companies to change their technical mindset, making it less of a technology issue and more of a cultural one.

By Samantha Schwartz • Sept. 19, 2018

AI graduating from point solutions to enterprise-level systems

But the gap between AI pioneers and companies just experimenting or investigating the technology is widening. 

By Alex Hickey • Sept. 18, 2018

How innovator companies are using disruption to 'enable dexterity'

Many are highly effective at hiring candidates with the desired skill sets and knowledge to propel the organization in a digital environment.

By Samantha Schwartz • Sept. 18, 2018

IT is in for bigger budgets, larger staffs in 2018

An increase in resources and talent means more on the plate for tech leadership. Without executive buy-in, digital transformation and efficient workflow can fall to the side.

By Alex Hickey • Sept. 17, 2018

Enterprise cultural shifts required for successful cloud adoption

Many organizations underestimate the legacy-to-cloud cultural shift and the specific IT skill sets required for managing cloud infrastructure environments.

By Joy Sim and Michael Byrne • Sept. 17, 2018

Instacart hires first CTO, emphasizes growing tech team

E-commerce payments are a crucial part of Instacart's business model. Schaaf builds off years of experience working on digital payment schemes.

By Alex Hickey • Sept. 13, 2018

As GDPR fades into memory, so does its allocation in IT budgets

While GDPR forced companies to rethink and revise how they collect, process and store data, in the months since May 25 the compliance space has been relatively quiet.

By Alex Hickey • Sept. 12, 2018