Retailers' murky data collection practices tarnish personalization efforts

Data creates a paradox: collect enough data to offer a seamless customer experience, but limit intake enough to avoid privacy concerns.

By Samantha Schwartz • Jan. 14, 2019

Wells Fargo fills new head of technology position to lead CTO, CISO

The financial services company expects technology expenses to reach $9 billion this year, a roughly 10% increase year-over-year, with around $800 million for cybersecurity.

By Alex Hickey • Jan. 11, 2019

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

Top 2019 trends for IT decision makers

From software and cloud to security and leadership, these trends will shape business technology in the coming months. 

By Alex Hickey • Jan. 11, 2019

How Kraft Heinz's CIO avoids getting lost in the shuffle of innovation

Francesco Tinto posed the question, "are we really changing the way we're operating, or just operating the same way and we just changed the technology?" 

By Samantha Schwartz • Jan. 10, 2019

2019 trends: In tech, how work gets done upstages who does it

Companies determined to reinvent the wheel of technology adoption lose sight of adaptive methodologies and creative hires.

By Naomi Eide • Jan. 9, 2019

AI without governance? Not recommended, IDC says

Creating policies not only mitigate risk and cost created by non-technical employees, it also sets the tone for a CIO's authority.

By Samantha Schwartz • Jan. 9, 2019

7 technology executives share New Year's resolutions and best practices

Brand, revenue and company morale are at the heart of business resolutions.

By Naomi Eide , Samantha Schwartz , Alex Hickey • Jan. 4, 2019

2019 trends: CIO role gaining prominence as technology solidifies importance

CIOs are making headway in the C-suite, influencing technology and business strategy as the importance of technology is increasingly understood.

By Naomi Eide • Jan. 2, 2019

The top 3 things CIOs lose sleep over

Being a CIO is a challenge in today's business climate, especially with the number of expectations and burdens we must shoulder, writes Talend CIO Eric Johnson.

By Eric Johnson • Jan. 2, 2019

Morgan Stanley streamlines tech onboarding, collaboration with startups

The bank has to fight widespread perceptions that large organizations are "dumb and slow," according to CEO James Gorman.

By Alex Hickey • Dec. 20, 2018

2019 budget outlook: This is the cloud's world and CIOs are just living in it

Incremental increases in IT budgets indicate a company is pursuing more innovative avenues while taking on competition.

By Samantha Schwartz • Dec. 20, 2018

Behind the scenes: 10 CIO Dive tech executive lessons from 2018

The constant threat of disruption and the push to remain relevant through modernization connects executives across sectors.

By Naomi Eide , Samantha Schwartz , Alex Hickey , Mitch Betts • Dec. 19, 2018

Rite Aid onboards new CIO as it flirts with bankruptcy

While competitors like CVS and Walgreens have found their edge, Rite Aid is struggling to keep pace.

By Samantha Schwartz • Dec. 19, 2018

Why half of startup founders say tech giants are 'evil'

Founders are aware of the perception crisis sweeping the tech industry and yet many find it difficult to resist methods and practices that allow bias, harassment and a 24/7 work ethic.

By Samantha Schwartz • Dec. 18, 2018

Apple's pursuit of 'parity' elevates its attractiveness to the enterprise

All of the things that "make a Mac a Mac" are the features Apple is using to attract enterprise customers.

By Samantha Schwartz • Dec. 18, 2018

From kitchens to Kubernetes: Bringing tech to the consumer at Williams-Sonoma

CTO and CDO Yasir Anwar has led successful pilots of Kubernetes and AI and ML-based tools at the company. Looking ahead to 2019, even more innovation is on his agenda. 

By Alex Hickey • Dec. 17, 2018

Lowe's 'historically underinvested' in IT, dedicating $500M to overhaul systems

Five CIOs in the last eight years resulted in "inconsistent strategy and low accountability," said CIO Seemantini Godbole​.

By Samantha Schwartz • Dec. 17, 2018

How to solve the 'hidden layers of data' problem at the heart of GDPR compliance

From a technology perspective, the biggest challenges companies face is building the capabilities needed to meet the GDPR’s "right to be forgotten" clause.

By Matt Glickman • Dec. 17, 2018

A 'leap of faith': Whirlpool Corp.'s journey to the cloud

What runs on those data centers can be a mystery, tangled in a dark web of application interdependence.

By Naomi Eide • Dec. 14, 2018

2018 racked up nearly 200 years-worth of downtime

The longer an outage, the less patience customers are willing to spare.

By Samantha Schwartz • Dec. 13, 2018

Digital twins move from manufacturing and IoT into the back office

While most of the uptake of digital twins has been in manufacturing, the idea of creating a second, digital version of something — anything — is catching on across enterprises.

By Jen A. Miller • Dec. 13, 2018

What makes a company a 'tech company,' and is the title worth the responsibility?

Companies recognize the role technology plays in competition. And every industry wants in.

By Samantha Schwartz • Dec. 12, 2018

Big machines in a sensor-filled world: Analytics and data at Caterpillar

Caterpillar has more than 500,000 connected assets in the field, from large mining trucks to smaller pieces of construction equipment. Such an environment is rich for data use. 

By Naomi Eide • Dec. 10, 2018

Don't let vendors put customers — and a business's reputation — at risk

In addition to security and data protection demands, organizations must be vigilant about how third-party service providers approach these obligations.

By Steve Richardson • Dec. 10, 2018

Survey: 48% of procurement leaders invest in tech due to 'FOMO'

Far too often, industry looks at technology as a solution in search of a problem. Procurement leaders jumping into technology because of FOMO are not doing themselves, their companies or their suppliers any favors.

By Rich Weissman • Dec. 7, 2018