Tech executives reassess IT resilience in CrowdStrike outage aftermath

Nearly all organizations have known operational weaknesses that leave IT systems vulnerable to service interruptions, according to Cockroach Labs.

By Matt Ashare • Nov. 7, 2024

How one CIO navigated the aftermath of a scrapped ERP overhaul

Quitting an initiative two years in and restarting from scratch is never easy, but sometimes it is necessary, according to Michael Eubanks, goeasy EVP and CIO. 

By Lindsey Wilkinson • Nov. 7, 2024

4 tech issues to watch in Trump’s second term

AI, cloud and cybersecurity policies are in the spotlight ahead of the forthcoming Trump administration.

By Roberto Torres • Nov. 6, 2024

AIG leans on generative AI to speed underwriting

The insurance company is using large language model technologies to drive digital transformation as part of a broader enterprise simplification push, Chairman and CEO Peter Zaffino said Tuesday.

By Matt Ashare • Nov. 6, 2024

As presidential election looms, disparate approaches to cyber policy come into focus

Government officials and security leaders hope the nation’s need for cyber resilience will transcend partisan politics regardless of the election results. 

By David Jones • Nov. 4, 2024

Tech jobs, unemployment each rose slightly in October

The U.S. Bureau of Labor Statistics flagged adverse weather events in the Southwest as a factor in tamer economic growth nationally.

By Roberto Torres • Nov. 1, 2024

Delta, CrowdStrike file dueling lawsuits as squabble continues

The airline seeks to recover damages of more than $500 million in the aftermath of a disruptive IT outage in July. The software provider is looking to hold its liability to the terms of its service agreement.

By Roberto Torres • Oct. 28, 2024

Citi taps Google Cloud for app migration, AI adoption

The bank, as part of a broad modernization push, announced a multiyear partnership with the hyperscaler Monday.

By Matt Ashare • Oct. 28, 2024

3 CIO rules to mastering the art of persuasion

Leaders can use storytelling to tap into audience emotions, make a successful pitch for their projects and garner support they need.

By Jose Ramirez • Oct. 23, 2024

Most digital initiatives still miss the mark, executives say

Success rates increase when initiatives are led collaboratively by CIOs and non-IT leaders, according to Gartner data published Tuesday.

By Roberto Torres • Oct. 22, 2024

Despite improved workplace culture, tech workers still eye the door

Many tech professionals plan to quit in the next year despite being the most likely group to recommend their employers, according to EY.

By Roberto Torres • Oct. 18, 2024

JPMorgan Chase leads banking sector in AI adoption: report

In a tightening race, Capital One gained ground by adding engineering talent, according to Evident research published Thursday.

By Matt Ashare • Oct. 17, 2024

Mars taps C-suite veteran to oversee digital tech

Marina F. Bellini, previously COO at Brazil's Itaú Unibanco, will join candymaker Mars as president of the company's Global Business Services organization.

By Roberto Torres • Oct. 16, 2024

Citi reaps rewards from modernization investments

The bank retired 450 legacy applications this year and over 1,250 since 2022, CFO Mark Mason said Tuesday.

By Matt Ashare • Oct. 15, 2024

How CIOs are reskilling their workforce

A learning culture can help tech executives promote continuous training opportunities, especially as organizations embed AI across key processes.

By Jen A. Miller • Oct. 15, 2024

Cyber risk tops C-suite concerns heading into US election

American business leaders will continue to focus on data regulation, AI and technology investments regardless of which party prevails in November, according to PwC.

By David Jones • Oct. 14, 2024

More attrition awaits overworked IT teams

Nearly half of tech workers plan to switch jobs in the next year as work piles up, according to a Harvey Nash report published Monday.

By Roberto Torres • Oct. 14, 2024

How HP dodged the July CrowdStrike outage

After catching early signs of the problem, the company used its IT management tool to install a remediating patch in its global fleet of 79,000 PCs.

By Matt Ashare • Updated Oct. 14, 2024

CISOs, C-suite remain at odds over corporate cyber resilience

More than a year after the SEC revamped cyber disclosure rules, security and IT executives still struggle to articulate enterprise risk strategies.

By David Jones • Oct. 8, 2024

IT hiring roars back after monthslong slump

Positive indicators in the economy overall led to increased hiring for tech positions in September, according to CompTIA.

By Roberto Torres • Oct. 4, 2024

United Airlines leaned on real-time data to recover from the CrowdStrike outage

The airline modernized its technology foundations with better customer experiences in mind. Then, a major software outage underscored the importance of live data.

By Matt Ashare • Updated Oct. 3, 2024

AT&T claims it faced a tenfold VMware price hike under Broadcom

The telecommunications company projected it would cost up to $50 million to migrate off VMware, EVP and GM Susan Johnson said in an email to Broadcom CEO Hock Tan.

By Matt Ashare • Oct. 1, 2024

IT workers struggle to keep up with fast-moving tech

Technologists who work to expand their skills expect a salary bump, according to a Pluralsight survey.

By Roberto Torres • Sept. 27, 2024

Enterprises funnel IT spend into AI and data, Accenture says

Executives are cutting resources elsewhere in IT to carry out AI and data investments, Accenture CEO Julie Sweet said Thursday.

By Matt Ashare • Sept. 26, 2024

How PepsiCo capped cloud overspend

“From a FinOps perspective, you're never done — no matter how great you think you are, there’s more to do tomorrow,” PepsiCo IT Senior Director Kimberly Floss said.

By Matt Ashare • Sept. 17, 2024