How General Mills found business value in generative AI

The company drew on its experience developing machine learning solutions to manage the deployment of its MillsChat tool, according to Jaime Montemayor, chief digital and technology officer at General Mills.

By Matt Ashare • Nov. 5, 2024

As presidential election looms, disparate approaches to cyber policy come into focus

Government officials and security leaders hope the nation’s need for cyber resilience will transcend partisan politics regardless of the election results. 

By David Jones • Nov. 4, 2024

Explore the Trendline➔

Top 5 stories from CIO Dive

Ongoing AI adoption efforts and the evolution of the executive scope ruled CIO priorities in the first half of the year.

By CIO Dive staff

Tech jobs, unemployment each rose slightly in October

The U.S. Bureau of Labor Statistics flagged adverse weather events in the Southwest as a factor in tamer economic growth nationally.

By Roberto Torres • Nov. 1, 2024

How Principal Financial Group’s C-suite drives digital innovation

A sharp focus on how technology helps customers can help bring tech and finance chiefs together, according to VP and CIO of Enterprise Business Solutions Ryan Downing.

By Roberto Torres • Updated Nov. 1, 2024

7 Gartner trends for CIOs to watch in 2025 and beyond

The analyst firm used this year's trends list to spotlight the role of AI in the enterprise, especially as vendors change how AI agents are delivered.

By Roberto Torres • Oct. 31, 2024

Delta, CrowdStrike file dueling lawsuits as squabble continues

The airline seeks to recover damages of more than $500 million in the aftermath of a disruptive IT outage in July. The software provider is looking to hold its liability to the terms of its service agreement.

By Roberto Torres • Oct. 28, 2024

Even small IT failures can cost millions, tech leaders say

Businesses lose up to $1.9 million per hour from high-impact events like the CrowdStrike outage, according to a New Relic survey.

By Matt Ashare • Oct. 25, 2024

IRS CFO says robotic automation saved 30K labor hours

Partnering with software firm UiPath, the agency has tapped software robots to complete previously manual tasks, IRS CFO Teresa Hunter said Tuesday.

By Suman Bhattacharyya • Oct. 25, 2024

IBM leans into software as infrastructure revenue slides

Since its 2019 acquisition of Red Hat, IBM has moved software closer to the center of its product portfolio.

By Matt Ashare • Oct. 24, 2024

SAP leans on ‘supercharging’ Joule to accelerate ERP migrations

The software giant said just one-fourth of its existing customers were shifting to cloud as segment revenues continued to mount.

By Matt Ashare • Oct. 22, 2024

Gartner sounds alarm on AI cost, data challenges

“Cost is as big an AI risk as security,” Mary Mesaglio, distinguished VP analyst at Gartner, said during a conference keynote Monday.

By Lindsey Wilkinson • Oct. 21, 2024

Microsoft to roll out AI agents in Copilot Studio next month

The company also unveiled 10 autonomous agents within Dynamics 365, targeting sales, customer service and supply chain functions.

By Roberto Torres • Oct. 21, 2024

Why data curation can make or break large language models

Before generative AI tools can be trusted to carry out critical enterprise tasks, LLMs must be tailored to their specific purpose using the right mix of data sources.

By Noah Pruzek • Oct. 16, 2024

How CIOs are reskilling their workforce

A learning culture can help tech executives promote continuous training opportunities, especially as organizations embed AI across key processes.

By Jen A. Miller • Oct. 15, 2024

AT&T, Broadcom move toward settling legal feud

The two parties told the New York Supreme Court Friday they were making progress in resolution discussions over VMware support services.

By Matt Ashare • Oct. 14, 2024

Walmart advances AI ambitions with LLM trained on its own data

The retailer’s AI investments include LLMs tailored to its own needs and personalized homepages set to launch by the end of 2025.

By Bryan Wassel • Oct. 10, 2024

How HP dodged the July CrowdStrike outage

After catching early signs of the problem, the company used its IT management tool to install a remediating patch in its global fleet of 79,000 PCs.

By Matt Ashare • Updated Oct. 14, 2024

Senior AI talent rakes in top dollar amid rising demand

Data scientists and other specialized roles earn cash compensation of up to $350,000, according to a Menlo Ventures report. 

By Roberto Torres • Oct. 3, 2024

Workers have AI confidence — but no training to back it up, survey shows

The disconnect could expose organizations to ethical and security risks, according to a Multiverse report.

By Kathryn Moody • Oct. 2, 2024

AT&T claims it faced a tenfold VMware price hike under Broadcom

The telecommunications company projected it would cost up to $50 million to migrate off VMware, EVP and GM Susan Johnson said in an email to Broadcom CEO Hock Tan.

By Matt Ashare • Oct. 1, 2024

Top CIO conferences to watch in 2025

IT executives headed to technology conferences next year can expect sessions on tech talent attraction, cloud cost management, IT automation and the ever-evolving AI tech stack.

By Roberto Torres , Matt Ashare , Lindsey Wilkinson • Updated July 11, 2025

IT workers struggle to keep up with fast-moving tech

Technologists who work to expand their skills expect a salary bump, according to a Pluralsight survey.

By Roberto Torres • Sept. 27, 2024

CrowdStrike CEO pushes ‘resilient by design’ framework, promising changes

The cybersecurity vendor is embracing a new business framework after a defective software update led to one of the largest IT outages in history.

By Matt Kapko • Sept. 26, 2024

Google accuses Microsoft of stifling cloud competition in EU complaint

Microsoft's licensing terms restrict European customers from migrating workloads to competing platforms, Google told the European Commission.

By Matt Ashare • Sept. 25, 2024

CrowdStrike’s mea culpa: 5 takeaways from the Capitol Hill testimony

CrowdStrike was quick to apologize after a faulty content update triggered a global IT network outage. An executive detailed internal changes designed to prevent it from happening again.

By Matt Kapko • Sept. 25, 2024