Delta grapples with $500M in CrowdStrike outage costs

Delta is rethinking how it sets up IT after its team manually reset 40,000 servers impacted by the outage, CEO Ed Bastian told CNBC Wednesday.

By Roberto Torres • July 31, 2024

After CrowdStrike outage, what will become of automatic IT updates?

The crisis highlighted tech organizations' penchant for blindly trusting vendor software updates. It’s the latest symptom of a race toward IT automation.

By Roberto Torres • July 31, 2024

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in compute infrastructure, ongoing AI adoption plans and talent challenges ruled CIO priorities in the first half of the year.

By CIO Dive staff

AI consumption to drive enterprise cloud spending spree

The research firm expects rapid advancement in AI technologies to double the market’s size by 2028.

By Matt Ashare • July 30, 2024

Danone partners with Microsoft to scale AI projects

The dairy business said it aims to train 100,000 workers to harness skills for jobs in an AI-focused economy.

By Chris Casey • July 30, 2024

Businesses elevate IT architecture to fight back tech sprawl

Enterprise architecture is leaving the penalty box as more companies add architect roles and stand up units, Forrester's Charles Betz said.

By Matt Ashare • Updated July 29, 2024

How Kyndryl’s ERP modernization led to an expanded SAP practice

The infrastructure services company is creating a migration playbook to guide others into the cloud, Kyndryl SVP and Global Practice Leader Michael Bradshaw said.

By Matt Ashare • July 29, 2024

CrowdStrike disruption direct losses to reach $5.4B for Fortune 500, study finds

Cyber insurance will cover only about 10% to 20% of losses, according to a report from Parametrix.

By David Jones • July 25, 2024

IBM sees software sales soar as tech spend stabilizes

The acquisition of Apptio and Software AG’s StreamSets and webMethods hybrid cloud solutions helped drive the gains, CFO James Kavanaugh said Thursday.

By Matt Ashare • July 25, 2024

American Airlines credits IT teams with quick recovery from CrowdStrike disruption

“Within an hour of the outage, we assembled the right operating teams and IT experts to develop and execute a plan to get our systems back online,” COO David Seymour said Thursday.

By Matt Ashare • July 25, 2024

SAP bets on enterprise architecture skills to boost cloud ERP migration

“The hiring machine is on,” CEO Christian Klein said, as the ERP giant promised each RISE with SAP customer a dedicated technical migration assistant.

By Matt Ashare • July 24, 2024

CrowdStrike says flawed update was live for 78 minutes

Though CrowdStrike pulled the update, companies across sectors were already dealing with cascading consequences that required manual remediations.

By Matt Kapko • July 23, 2024

CrowdStrike, Microsoft scramble to contain fallout from global IT outage

Cybersecurity and IT experts said users are having major difficulties in recovery efforts, despite workarounds and guidance the vendors released.

By David Jones • July 22, 2024

Top takeaways from the CrowdStrike outage for IT teams

"This may be the biggest stress test that I've ever seen for direct, first-line IT support teams," Gartner's Jon Amato said. 

By Roberto Torres • Updated July 23, 2024

Delta’s CrowdStrike recovery stymied by crew-tracking systems failure

The carrier lagged behind other airlines in its efforts to restore operations, canceling thousands of flights over the weekend.

By Matt Ashare • July 22, 2024

Widespread adoption still elusive for generative AI tools in ERP

Executives are grappling with pending software updates and the technology’s relative novelty.

By Jen A. Miller • July 22, 2024

AI budgets poised to surge in 2025

One in 3 enterprises plan to invest at least $10 million in AI next year, according to EY.

By Alexei Alexis • July 17, 2024

SAP soups up cloud migration package with expense tracking and sales tools

The enterprise software provider added Sales Cloud and Concur Expense to the GROW with SAP migration incentive program Monday.

By Matt Ashare • July 15, 2024

PCI 4.0 is here. Is your software company ready?

No matter how you slice it, PCI is mandatory. Learn how to set your software company (and your customers) up for success.

July 15, 2024

Microsoft brokers deal with European cloud lobby, dodges EU antitrust probe

The cloud and software giant has nine months to resolve software licensing issues and roll out an Azure integration solution under the agreement terms.

By Matt Ashare • July 10, 2024

Tech unemployment rose to nearly 4-year high in June

A CompTIA analysis of official data shows IT unemployment reached 3.7% among technology professions, in line with a national upward trend.

By Roberto Torres • July 8, 2024

Enterprises near migration bottleneck as SAP deadlines approach

More than half of the ERP giant’s customers risk running out of maintenance support by 2027, according to an analysis by Basis CTO David Lees.

By Matt Ashare • July 8, 2024

AI to take starring role in the C-suite of the future

Executive appointments focused on AI reflect an intention to invest in the technology, West Monroe’s Casey Foss said.

By Roberto Torres • July 2, 2024

Employers, educators team up to bridge critical tech skills gaps

Businesses can help build a broader talent pipeline by providing internships and apprenticeships, giving students the chance to grow their skills on the job.

By Lindsey Wilkinson • July 1, 2024

Microsoft alerts additional customers of state-linked threat group attacks

The company told customers the Midnight Blizzard attacks disclosed in January were more widespread than previously known.

By David Jones • July 1, 2024

CIOs must address the IT skills gap — now

Tech chiefs must help their companies craft a meaningful IT employment value proposition to meet staffing goals.

By Mbula Schoen • June 27, 2024