Most mainframe application rewrites fail the first time

“Almost everyone in the mainframe space recognizes that these are not toy workloads,” Rocket Software executive Phil Buckellew said.

By Matt Ashare • Sept. 24, 2024

Broadcom fires back at AT&T in legal battle over VMware support

The chipmaker said AT&T had time to choose an alternative and was planning to migrate off VMware anyway, according to court documents filed last week.

By Matt Ashare • Sept. 23, 2024

Explore the Trendline➔

Top 5 stories from CIO Dive

Ongoing AI adoption efforts and the evolution of the executive scope ruled CIO priorities in the first half of the year.

By CIO Dive staff

Unilever readies use cases, adoption plans for EU AI Act provisions

“We are in a really good place because we started early and we had that foundation of understanding,” Chief Privacy Officer Christine Lee said. 

By Lindsey Wilkinson • Sept. 23, 2024

T-Mobile, OpenAI to equip customer care agents with AI platform

The IntentCX platform will dig through existing information, as well as real-time customer intent data, to power better customer service outcomes.

By Bryan Wassel • Sept. 19, 2024

Microsoft finance team puts Copilot to the test in transformation push

The software giant’s finance professionals have become some of Copilot's top users in the company, Microsoft’s Cory Hrncirik said.

By Alexei Alexis • Sept. 19, 2024

Citi tech chief to share data responsibility with COO

Anand Selva will co-lead the data program with Tim Ryan, the bank’s head of technology and business enablement.

By Rajashree Chakravarty • Sept. 17, 2024

4 guardrails to strengthen generative AI strategies

Before kickstarting implementations, enterprises need to assess the regulatory, ethical and technical implications of adopting generative AI.

By Doug Ross • Sept. 16, 2024

Forget AI: core digital skills still rule hiring priorities

Basic computer competencies are listed in more than one in every 10 job postings, according to an Indeed analysis.

By Roberto Torres • Sept. 11, 2024

Salesforce shapes industry-tailored AI strategy targeting 15 sectors

The software provider unveiled an AI Use Case Library with more than 100 AI capabilities aimed at retail, life sciences, healthcare and other sectors.

By Lindsey Wilkinson • Sept. 9, 2024

VMware raises Broadcom’s software profile, but chips remain core business

The company expects networking and semiconductor hardware demand to drive AI revenues to $12 billion this year, Broadcom CEO Hock Tan said.

By Matt Ashare • Sept. 6, 2024

AT&T takes Broadcom to court over VMware support services dispute

The telecommunications company claims it is being bullied into “paying a king’s ransom” for software it does not want or need, according to the complaint.

By Matt Ashare • Sept. 5, 2024

Microsoft-Inflection deal clears UK regulators’ competition probe

The agreement between the two companies does not substantially hurt fair competition, the Competition and Markets Authority said Wednesday.

By Roberto Torres • Sept. 4, 2024

CIO lessons on business continuity after the CrowdStrike outage

Checking the links between IT systems and reviewing business continuity plans can help CIOs stop the next major interruption before it happens.

By Jen A. Miller • Sept. 3, 2024

CrowdStrike takes a revenue hit as global IT outage reckoning lingers

Sales are taking longer to close and the cybersecurity vendor is offering discounts to stem potential customer losses.

By Matt Kapko • Aug. 29, 2024

How chatbots can personalize self-service interactions

Generative AI chatbots are well-suited to draw on customer metadata and company knowledge bases to personalize self-service experiences.

By Bryan Wassel • Aug. 29, 2024

Generative AI adoption higher among younger workers, survey finds

Most tech pros say the technology only slightly impacts their work as a generational gap looms, according to a Dice survey.

By Roberto Torres • Updated Sept. 3, 2024

Target’s generative AI tool is boosting worker efficiency, CFO says

A chatbot integrated into employee’s handheld devices has been used more than 50,000 times since it was rolled out earlier this year, CFO Michael Fiddelke said. 

By Alexei Alexis • Aug. 23, 2024

What’s keeping the enterprise from a paperless future?

Printers are still alive and well across finance, healthcare and legal services, industries that rely heavily on hard copies thanks to legal requirements and customer expectations.

By Suman Bhattacharyya • Aug. 15, 2024

4 strategies for a solid — and profitable — AI future

CIOs can draw successful AI adoption plans for their organizations, keeping a close eye on governance, risk management and skilling.

By Kate Woolley • Aug. 14, 2024

SaaS vendors struggle with cloud bills, too

Three in 5 software vendors have not implemented a cloud cost management program, according to CloudZero.

By Matt Ashare • Aug. 14, 2024

Skill gaps cost employers a month of productivity each year, survey finds

Workers face challenges in making data analysis more efficient or automating processes, a Multiverse report finds.

By Carolyn Crist • Aug. 14, 2024

Microsoft Deputy CISO recounts responding to the CrowdStrike outage

The industry’s collective response to the massive outage underscored for Ann Johnson its ability to come together and put competitive interests aside.

By Matt Kapko • Aug. 12, 2024

IT leaders blame new features — like AI — for rising software costs

Companies are combating cost creep by leveraging their purchasing power and turning to open-source alternatives, Forrester says. 

By Lindsey Wilkinson • Aug. 12, 2024

Delta expects $380M revenue hit due to CrowdStrike outage

The company said it canceled 7,000 flights in five days due to the IT outage, according to a Thursday securities filing.

By Roberto Torres • Updated Aug. 8, 2024

How to avoid ‘death-by-ROI’ in data and analytics

Effective leaders connect value assessments to company goals, blurring the boundaries between data estates and the processes they support.

By Brian Foster • Aug. 8, 2024