Demand for AI engineering soared in the last decade

Machine learning and AI engineering positions grew 27x since 2014, according to a SignalFire report.

By Roberto Torres • Nov. 13, 2024

DHL Supply Chain experiments with generative AI

The logistics provider is seeking better data management so it can deliver more tailored service to customers. 

By Kelly Stroh • Nov. 12, 2024

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in compute infrastructure, ongoing AI adoption plans and talent challenges ruled CIO priorities in the first half of the year.

By CIO Dive staff

Taco Bell puts AI front-and-center in drive-thru strategy

The restaurant brand’s AI investments aim to improve drive-thru ordering and improve scheduling practices.

By Bryan Wassel • Nov. 11, 2024

Kraft Heinz digital chief Dafne Guisard departs

The organization's chief strategy, transformation and digital officer will join sports betting company Entain in January. 

By Roberto Torres • Nov. 8, 2024

6 experts on balancing IT projects, spending and risk

To build a resilient technology estate, executive boards must embrace new technologies while managing risks and aligning spending to business goals.

By Roberto Torres • Nov. 8, 2024

Why CX is becoming the new priority for CIOs

Bojangles CIO Richard Del Valle witnessed the priority shift first hand as his team pivoted from operating as an infrastructure- to a guest-focused IT team.

By Rosalyn Page • Nov. 6, 2024

How General Mills found business value in generative AI

The company drew on its experience developing machine learning solutions to manage the deployment of its MillsChat tool, according to Jaime Montemayor, chief digital and technology officer at General Mills.

By Matt Ashare • Nov. 5, 2024

As presidential election looms, disparate approaches to cyber policy come into focus

Government officials and security leaders hope the nation’s need for cyber resilience will transcend partisan politics regardless of the election results. 

By David Jones • Nov. 4, 2024

Tech jobs, unemployment each rose slightly in October

The U.S. Bureau of Labor Statistics flagged adverse weather events in the Southwest as a factor in tamer economic growth nationally.

By Roberto Torres • Nov. 1, 2024

How Principal Financial Group’s C-suite drives digital innovation

A sharp focus on how technology helps customers can help bring tech and finance chiefs together, according to VP and CIO of Enterprise Business Solutions Ryan Downing.

By Roberto Torres • Updated Nov. 1, 2024

7 Gartner trends for CIOs to watch in 2025 and beyond

The analyst firm used this year's trends list to spotlight the role of AI in the enterprise, especially as vendors change how AI agents are delivered.

By Roberto Torres • Oct. 31, 2024

Delta, CrowdStrike file dueling lawsuits as squabble continues

The airline seeks to recover damages of more than $500 million in the aftermath of a disruptive IT outage in July. The software provider is looking to hold its liability to the terms of its service agreement.

By Roberto Torres • Oct. 28, 2024

Even small IT failures can cost millions, tech leaders say

Businesses lose up to $1.9 million per hour from high-impact events like the CrowdStrike outage, according to a New Relic survey.

By Matt Ashare • Oct. 25, 2024

IRS CFO says robotic automation saved 30K labor hours

Partnering with software firm UiPath, the agency has tapped software robots to complete previously manual tasks, IRS CFO Teresa Hunter said Tuesday.

By Suman Bhattacharyya • Oct. 25, 2024

IBM leans into software as infrastructure revenue slides

Since its 2019 acquisition of Red Hat, IBM has moved software closer to the center of its product portfolio.

By Matt Ashare • Oct. 24, 2024

SAP leans on ‘supercharging’ Joule to accelerate ERP migrations

The software giant said just one-fourth of its existing customers were shifting to cloud as segment revenues continued to mount.

By Matt Ashare • Oct. 22, 2024

Gartner sounds alarm on AI cost, data challenges

“Cost is as big an AI risk as security,” Mary Mesaglio, distinguished VP analyst at Gartner, said during a conference keynote Monday.

By Lindsey Wilkinson • Oct. 21, 2024

Microsoft to roll out AI agents in Copilot Studio next month

The company also unveiled 10 autonomous agents within Dynamics 365, targeting sales, customer service and supply chain functions.

By Roberto Torres • Oct. 21, 2024

Why data curation can make or break large language models

Before generative AI tools can be trusted to carry out critical enterprise tasks, LLMs must be tailored to their specific purpose using the right mix of data sources.

By Noah Pruzek • Oct. 16, 2024

How CIOs are reskilling their workforce

A learning culture can help tech executives promote continuous training opportunities, especially as organizations embed AI across key processes.

By Jen A. Miller • Oct. 15, 2024

AT&T, Broadcom move toward settling legal feud

The two parties told the New York Supreme Court Friday they were making progress in resolution discussions over VMware support services.

By Matt Ashare • Oct. 14, 2024

Walmart advances AI ambitions with LLM trained on its own data

The retailer’s AI investments include LLMs tailored to its own needs and personalized homepages set to launch by the end of 2025.

By Bryan Wassel • Oct. 10, 2024

How HP dodged the July CrowdStrike outage

After catching early signs of the problem, the company used its IT management tool to install a remediating patch in its global fleet of 79,000 PCs.

By Matt Ashare • Updated Oct. 14, 2024

Senior AI talent rakes in top dollar amid rising demand

Data scientists and other specialized roles earn cash compensation of up to $350,000, according to a Menlo Ventures report. 

By Roberto Torres • Oct. 3, 2024

Workers have AI confidence — but no training to back it up, survey shows

The disconnect could expose organizations to ethical and security risks, according to a Multiverse report.

By Kathryn Moody • Oct. 2, 2024