What to consider as vendors add generative AI to workplace tools

In order for enterprises to get any value from these additions, business leaders have to put in the work.

By Lindsey Wilkinson • March 29, 2023

Zoom jumps on ChatGPT bandwagon, integrates generative AI features

New capabilities will include summarizing meetings and chat threads, drafting emails and creating whiteboard presentations.

By Matt Ashare • March 27, 2023

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

CIOs must prepare for the machine customers of the future

C-suite collaboration is key for business to capitalize on this developing AI technology.

By Don Scheibenreif • March 27, 2023

5 tips to counter identity and access management risks

Many organizations rely on identity and access management tools for credential management and authentication. But these systems aren’t foolproof.

By Matt Kapko • March 24, 2023

Accenture to cut 19K jobs in latest sign of IT slowdown

The global IT services firm said it plans to trim its workforce by 2.5% in the next 18 months amid a cost-cutting plan.

By Roberto Torres • March 23, 2023

Skills shortages roadblock enterprise data plans

Most data and analytics teams aren't effectively delivering value to their organizations, according to Gartner data.

By Roberto Torres • March 22, 2023

Ill-prepared against cyberattacks? You’re not alone, Cisco says

The cybersecurity readiness gap looms large, and smaller organizations were ranked the least prepared.

By Matt Kapko • March 22, 2023

Security drives software purchases for half of US companies

The study from Capterra comes weeks after the U.S. announced plans to shift liability for weak product security onto the tech industry.

By David Jones • March 21, 2023

How ERP modernizations fare amid cost cutting

Some companies are pausing or delaying ERP implementations. But projects moving ahead face sharper scrutiny than before.

By Jen A. Miller • March 17, 2023

MLB partners with Zoom to increase replay review transparency

The deal marks the latest move from the software provider to connect its product to physical locations and experiences.

By Lindsey Wilkinson • March 16, 2023

Casey’s names new chief information officer

Sanjeev Satturu succeeds Adrian Butler, who recently left the retailer for a new opportunity.

By Brett Dworski • March 16, 2023

Understanding the effects of mass layoffs on the tech sector

Beneath recent layoffs, CIO Dive analysis shows the tech workforce recruiting cycle is normalizing after years of hiring binges.

By Roberto Torres • March 16, 2023

OpenAI inches toward the enterprise with GPT-4

Morgan Stanley and PwC onboard generative AI as the technology begins integrating visual recognition and expanding its text capabilities.

By Matt Ashare • March 15, 2023

SaaS spring cleaning: 17 questions to ask before switching providers

Before making major changes to enterprise tools, experts say CIOs should run a checklist on current solutions, competitors and the overall tech stack.

By Lindsey Wilkinson • March 15, 2023

Open source tops list of tech developers trust

Recent high-profile vulnerabilities have increased risk awareness for open-source repositories, but developer perception remains positive.

By Roberto Torres • March 14, 2023

Google embeds enterprise-grade generative AI in its cloud

Data science teams and developers will gain access to customizable ML models and AI app building capabilities, the company said.

By Matt Ashare • March 14, 2023

How to set up an enterprise strategy for generative AI

The early days of cloud can yield adoption lessons for generative AI in the context of enterprise tech.

By Patrick Pugh • March 14, 2023

How manufacturers can integrate digital tools into employee training

Tablets and cellphones can help quickly train new workers on equipment use and operations.

By Michelle No • March 13, 2023

Your company is changing software providers. Now, you just have to break it to staff.

It’s on technology leaders to reduce friction and frustration, engage stakeholders and foster communication to ensure a migration goes smoothly.

By Lindsey Wilkinson • March 13, 2023

Custom development vs. COTS: Which is better for business growth?

Learn why more companies are using low-code for custom development.

By Willy Fox • March 13, 2023

Lawsuits allege Kroger payroll transition glitch led to missed, incorrect paychecks

Changes in payroll and timekeeping systems have exposed companies to legal risks in recent months.

By Ryan Golden • March 10, 2023

Suddenly, there’s a race to put generative AI in CRMs

While Microsoft and Salesforce claim to be the first to put generative AI capabilities in a CRM — neither is likely to be the last.

By Lindsey Wilkinson • March 8, 2023

Organizations tempt risk as they deploy code more frequently

An imbalance between developers and security professionals on staff spotlights a disconnect between these business functions and objectives.

By Matt Kapko • March 7, 2023

Generative AI a ‘game-changer’ but businesses are worried about the ethics

Most executives plan to prioritize generative AI over the next year and a half, Salesforce research shows.

By Roberto Torres • March 6, 2023

How to outgrow volatility through employee experience

Technology leaders must adopt humility and vigilance in turbulent times, leaning on their transformation skills to attract and build a diverse workforce.

By Susan Robinson • March 6, 2023