How to set up an enterprise strategy for generative AI

The early days of cloud can yield adoption lessons for generative AI in the context of enterprise tech.

By Patrick Pugh • March 14, 2023

How manufacturers can integrate digital tools into employee training

Tablets and cellphones can help quickly train new workers on equipment use and operations.

By Michelle No • March 13, 2023

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

Your company is changing software providers. Now, you just have to break it to staff.

It’s on technology leaders to reduce friction and frustration, engage stakeholders and foster communication to ensure a migration goes smoothly.

By Lindsey Wilkinson • March 13, 2023

Custom development vs. COTS: Which is better for business growth?

Learn why more companies are using low-code for custom development.

By Willy Fox • March 13, 2023

Lawsuits allege Kroger payroll transition glitch led to missed, incorrect paychecks

Changes in payroll and timekeeping systems have exposed companies to legal risks in recent months.

By Ryan Golden • March 10, 2023

Suddenly, there’s a race to put generative AI in CRMs

While Microsoft and Salesforce claim to be the first to put generative AI capabilities in a CRM — neither is likely to be the last.

By Lindsey Wilkinson • March 8, 2023

Organizations tempt risk as they deploy code more frequently

An imbalance between developers and security professionals on staff spotlights a disconnect between these business functions and objectives.

By Matt Kapko • March 7, 2023

Generative AI a ‘game-changer’ but businesses are worried about the ethics

Most executives plan to prioritize generative AI over the next year and a half, Salesforce research shows.

By Roberto Torres • March 6, 2023

How to outgrow volatility through employee experience

Technology leaders must adopt humility and vigilance in turbulent times, leaning on their transformation skills to attract and build a diverse workforce.

By Susan Robinson • March 6, 2023

Salesforce pushes bundles as customers look to consolidate software

The enterprise software vendor put in place a four-pronged plan with productivity and profitability as focal points.

By Lindsey Wilkinson • March 3, 2023

It’s still difficult to recruit software developers

There are more roles than people in high-demand categories, from DevOps engineering to data analytics.

By Roberto Torres • March 3, 2023

Zoom plans more AI as large enterprise customer base grows

The company named artificial intelligence among its strategic focus areas for the coming fiscal year and beyond.

By Roberto Torres • Feb. 28, 2023

Now, you can take that meeting on the road

Mercedes-Benz is adding more enterprise applications to its E-class vehicles, including Webex and Zoom, as tech vendors battle in an oversaturated video collaboration market.

By Lindsey Wilkinson • Feb. 28, 2023

Without governance, more software spending can create more problems

Understanding how vendors update their products can help CIOs keep track of capability gaps and avoid overlaps.

By Lindsey Wilkinson • Feb. 24, 2023

Discover doubles down on open source, launches tech website

The financial services company joined the Linux Foundation and Fintech Open Source Foundation as part of a broader investment into its developer ecosphere.

By Matt Ashare • Feb. 22, 2023

3 ways CIOs can drive business success in 2023

The CIO plays a critical role in helping companies adapt to shifting environments, writes Momentive CIO Eric Johnson.

By Eric Johnson • Feb. 21, 2023

Enterprise innovation blocked by skill shortages: report

Smaller budgets, technical debt and cultural challenges hinder enterprise efforts to innovate.

By Roberto Torres • Feb. 17, 2023

The $1.25 trillion upside to transformation

There's an enterprise sweet spot for aligning technology, strategy and change. The right combination correlates with a 5% higher market valuation.

By Roberto Torres • Feb. 16, 2023

CIOs hold onto clout as new roles enter the C-suite

Chief officers of people, diversity and delivery are becoming more common, LinkedIn says, but the CIO remains a steady presence for tech-driven organizations.

By Roberto Torres • Feb. 15, 2023

IRS relies on 64-year-old software, jeopardizing security: GAO

The IRS is set to receive $80 billion during the next decade under legislation passed last year, with a portion earmarked for upgrading tech.

By Jim Tyson • Feb. 13, 2023

GitLab, GitHub cut staff as big tech layoffs hit niche providers

The rival software development platforms are the latest in a wave of tech industry workforce reductions.

By Lindsey Wilkinson • Feb. 9, 2023

Hershey’s ERP upgrade to stretch into 2024

The multiyear project, paused during the pandemic, has led to increased CapEx costs and unallocated corporate expenses, CEO Michele Buck said.

By Lindsey Wilkinson • Feb. 8, 2023

Zoom cuts 15% of its workforce as customers tighten spend

The company laid off 1,300 employees Tuesday, marking the latest technology vendor to reset staff levels in an uncertain economy.

By Roberto Torres • Feb. 7, 2023

Tech spending decelerates as economic troubles ensue

Software is the primary driver of tech spending, and is set to grow 8.3% in 2023, Forrester said.

By Matt Ashare • Feb. 7, 2023

The top business technology trends to follow in 2023

CIOs are in for a busy year as businesses decide what to do with technology in volatile market conditions. 

By Roberto Torres • Feb. 2, 2023