Software: Page 2

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    Legacy tech woes fuel IT upgrades as CIOs grapple with costs

    Maintaining old systems slows down modernization efforts as enterprises rush to adopt agentic and generative AI.

    By • Sept. 26, 2025
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    SAP’s ERP support services raise antitrust concerns in EU

    SAP isn’t the first tech company scrutinized for its business practices. It could eventually be forced to make concessions to avoid hefty fines.

    By • Sept. 25, 2025
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    Trendline

    Top 5 stories from CIO Dive

    Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

    By CIO Dive staff
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    Generative AI will affect tech jobs more than other sectors

    More than half of skills related to tech jobs will face greater transformation as generative AI comes into the fold, according to an Indeed report.

    By • Sept. 23, 2025
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    Citi deploys agentic tools to in-house AI platform

    The financial services firm began initial rollout of agentic capabilities to 5,000 of its workers this month, according to a Monday announcement.

    By • Sept. 22, 2025
  • Apple iPhone screen with icons for ChatGPT, DeepSeek, Gemini, Copilot, Grok, Claude and other AI applications.
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    Enterprise software spend accelerates amid AI adoption blitz

    As the technology ripples through IT budgets, it’s driving up costs across infrastructure, data management and applications, according to West Monroe.

    By Matt Ashare • Sept. 22, 2025
  • AI assistant apps icons for OpenAI ChatGPT, Google Gemini and Anthropic Claude. are pictured on a smartphone screen.
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    Global AI spending to approach $1.5 trillion this year: Gartner

    Hyperscaler investments in GPUs and accelerators will nearly double the size of the AI server market, the analyst firm said Wednesday.

    By Matt Ashare • Sept. 17, 2025
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    Opinion

    How CIOs can attract top AI talent without spending billions

    Athough big tech players are luring AI pros with large compensation packages, most companies are better equipped to attract top talent than they realize.

    By Kjell Carlsson • Sept. 10, 2025
  • The Hewlett Packard (HP) logo is displayed in front of the office complex on October 04, 2019 in Palo Alto, California.
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    HP sees earlier than expected spike in AI PC shipments

    “We see CIOs making that decision to refresh their installed base with AI PCs because they don't want to be outdated in a year or two,” CFO Karen Parkhill said Monday.

    By Matt Ashare • Sept. 9, 2025
  • Entrance to a modern glass building with a large blue cloud-shaped sign that reads “salesforce.” The text “Welcome to Salesforce Tower” is displayed on the wall below the sign.
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    Alamy
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    Salesforce still sees a place for live customer service agents after massive cuts

    The company slashed about 4,000 customer service agents as its use of AI picked up, but CEO Marc Benioff still expects people and AI to work together.

    By Bryan Wassel • Sept. 9, 2025
  • A sign is posted in front of a Broadcom office on December 12, 2024 in San Jose, California.
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    Broadcom enters ‘second phase’ of VMware consolidation

    The company converted its largest customers to subscription software bundles. Now it wants to help them find value in private cloud.

    By Matt Ashare • Sept. 5, 2025
  • The Salesforce cloud logo is pictured on the software company's headquarters in New York on Aug. 18, 2022.
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    Salesforce banks on AI deals as customers move past pilot stage

    The vendor doubled the number of paying customers for its agentic AI platform in six months, executives said during a Wednesday earnings call. 

    By • Sept. 4, 2025
  • SAP headquarters building in Walldorf, Germany, on Jan. 6, 2025.
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    SAP pours more than $23B into EU sovereign cloud buildout

    The ERP will expand access to its software through infrastructure services running in SAP data centers in Europe and to on-premises estates.

    By Matt Ashare • Sept. 2, 2025
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    How Bank of America’s Erica raised the stakes for virtual assistants

    The virtual assistant has serviced 3 billion client interactions since its 2018 launch, the bank said.

    By Kristen Doerer • Aug. 29, 2025
  • A wall of shopping carts outside a Walmart store in Mountain View, California, on Nov. 13, 2019.
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    Walmart buys into VMware’s private cloud

    The retail giant plans to deploy the vendor’s virtualization software across its globally distributed operations, VMware parent company Broadcom said.

    By Matt Ashare • Aug. 26, 2025
  • People walk past Morgan Stanley's 522 Fifth Avenue Branch in Midtown Manhattan on July 7, 2022.
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    Why Morgan Stanley open-sourced its app development tool

    A software validation framework helps the bank accelerate compliance and security reviews. Last week, it released the tool through FINOS.

    By Matt Ashare • Aug. 22, 2025
  • A photo of the exterior of a RaceTrac site.
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    Courtesy of Disruptive Technologies
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    RaceTrac to hire first CIO as top tech exec retires

    John Lukas transformed RaceTrac’s store technology infrastructure, revamped its loyalty app and spearheaded the IT integration of RaceTrac’s 2023 acquisition of Gulf Oil during his tenure.

    By Brett Dworski • Aug. 21, 2025
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    AI hiring tools push tech workers to reconsider the industry

    Nearly 1 in 3 IT professionals said they might leave the industry altogether as AI screening tools muddy the hiring process, a Dice survey found.

    By • Aug. 21, 2025
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    Cyber, AI drive software spending to double-digit growth through 2029

    Cloud security and identity and access management tool purchases insulated the market from tariff-induced economic shocks, according to Forrester.

    By Matt Ashare • Aug. 19, 2025
  • View of Microsoft Romania headquarters in City Gate Towers on June 4, 2022, in Bucharest, Romania
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    Microsoft axes volume discounts for SaaS suites

    The move is intended to standardize pricing for online services, including Microsoft 365 and Dynamics 365, the company said Tuesday.

    By Matt Ashare • Updated Aug. 14, 2025
  • A worker organizes packages at a FedEx facility on December 21, 2022 in Houston, Texas.
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    FedEx appoints new tech chief

    Vishal Talwar will join the logistics giant Friday as EVP, chief digital and information officer and president of Dataworks.

    By • Aug. 13, 2025
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    Opinion

    6 CIO goals on AI for the rest of 2025

    Tech leaders need to focus on unifying data structures, modernizing architectures and shaping governance ahead of agentic AI adoption.

    By Loren Absher • Aug. 11, 2025
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    ‘Big bang’ tech deployments fade amid optimization focus

    “Instead of 24- or 36-month projects, we’re talking six- to eight-week cycles,” Grant Thornton’s Tony Dinola said.

    By Alexei Alexis • Aug. 8, 2025
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    Cybersecurity budgets tighten as economic anxiety rises

    Uncertain tariff policies and fluctuating inflation rates are leading to stagnant or reduced budgets, according to an IANS Research report.

    By Alexei Alexis • Aug. 6, 2025
  • The Capital One Financial Corporation headquarters buildings in Tysons Corner, Virginia on Sept. 21, 2022.
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    Why Capital One’s software division created its own data security tool

    When the bank couldn’t find a commercially available tokenization software tool, it tapped its engineering team to build one.

    By Matt Ashare • Aug. 4, 2025
  • Microsoft CEO Satya Nadella speaks during an event celebrating the tech giant's 50th Anniversary on April 4, 2025 in Redmond, Washington.
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    Microsoft rebuked by UK regulators as cloud revenues soar

    Azure revenue increased 34% year over year to more than $75 billion in the last year, despite an ongoing capacity crunch, executives said Wednesday.

    By Matt Ashare • July 31, 2025