Software: Page 2

  • A Target employee completes an in-store checkout purchase and hands a customer a receipt.
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    Target to roll out generative AI chatbot for store employees

    The new tool, dubbed Store Companion, is designed to answer on-the-job process questions and support store operations.

    By Nate Delesline III • June 21, 2024
  • A lit-up storefront at dusk.
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    Courtesy of Gap Inc.
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    Gap taps former Mattel exec for CTO role

    CEO Richard Dickson, who also joined the retailer from Mattel last year, announced Sven Gerjets' appointment in a memo to employees.

    By Tatiana Walk-Morris • June 18, 2024
  • In data center, male IT technician running maintenance program on a laptop for server rack of modernized enterprise computer system. Explore the Trendline➔
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    Gorodenkoff via Getty Images
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    Trendline

    Digital transformation

    Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

    By CIO Dive staff
  • An image of a sign post with yellow print that says drive-thru
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    Joe Raedle via Getty Images
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    McDonald’s ends IBM drive-thru voice order test

    The fast food chain still sees a future for automated order taking at the drive-thru and expects to make a decision about the technology by year’s end.

    By Aneurin Canham-Clyne • June 18, 2024
  • Businessmen sitting at desk headed by middle aged serious concentrated female in eyeglasses checking agreement document before signing it.
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    fizkes via Getty Images
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    FinOps targets SaaS as software audit costs spike

    The number of organizations that paid $10 million-plus on vendor audits over the last three years nearly doubled since 2023, according to Flexera.

    By • June 17, 2024
  • A sign is posted in front of a Broadcom office on June 03, 2021 in San Jose, California.
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    Justin Sullivan / Staff via Getty Images
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    Broadcom trims VMware portfolio to 4 core products, plans $1B spending cut

    The company is making progress in shifting VMware's product line to a subscription-based model, Broadcom President and CEO Hock Tan said Wednesday.

    By • June 13, 2024
  • A male IT professional with a laptop in check a server stack.
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    SolStock via Getty Images
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    How much does unplanned IT downtime really cost?

    Shutdown digital systems can take a bite out of revenue, but regulatory fines can hit, too, according to a Splunk report released Tuesday.

    By • June 11, 2024
  • Snowflake office building in San Mateo, CA.
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    Permission granted by Snowflake
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    100 Snowflake customers attacked, data stolen for extortion

    A financially motivated attacker used stolen credentials to systematically compromise customer accounts, steal a significant volume of data and extort victims, Mandiant said.

    By Matt Kapko • June 11, 2024
  • Two technology workers stand in front of a large server unit
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    simonkr via Getty Images
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    IT job posts rise, unemployment dips in May: CompTIA

    The sector bucked the national trend of rising unemployment, a sign of ongoing demand for technology professionals.

    By • June 7, 2024
  • Business professionals working with generative AI upgrades added to the company's enterprise resource planning system.
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    Worawee Meepian via Getty Images
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    ERP vendors target insights, automated reports in generative AI push

    The technology has the potential to enhance processes deployments, according to Forrester, but CIOs will need to address costs and risks.

    By • June 7, 2024
  • Signage is displayed outside the Broadcom offices on June 7, 2018 in San Jose, California.
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    Justin Sullivan / Staff via Getty Images
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    IT leaders chafe as VMware costs skyrocket under Broadcom

    The acquisition triggered “major changes to VMware strategy, product, pricing, licensing and sales,” Gartner analyst Andrew Lerner said. “It’s a lot for customers to take on."

    By • Updated June 10, 2024
  • A group of three software developers converse in an office setting
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    gorodenkoff via Getty Images
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    Security concerns mount as businesses deploy AI coding tools

    Organizations are deploying the technology without enough protocols to ensure safe, secure use.

    By • June 4, 2024
  • SAP headquarters building in Walldorf, Germany.
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    Courtesy of SAP
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    SAP beefs up copilot, trains Joule to assist with ERP migrations

    The ERP giant embedded its generative AI assistant across business solutions and expanded integrations with Microsoft, AWS and Google Cloud.

    By • June 4, 2024
  • Snowflake office building in San Mateo, CA.
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    Permission granted by Snowflake
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    Snowflake customers caught in identity-based attack spree

    Cyber authorities and researchers warn multiple major companies could be compromised by the targeted attacks against Snowflake customer environments.

    By Matt Kapko • June 3, 2024
  • The flag of the UK flies in cloudy skies, the Big Ben featured in the foreground.
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    Jack Taylor via Getty Images
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    UK regulators sound the alarm on cloud vendor lock-in

    Egress fees, licensing practices and discount policies keep enterprises from switching providers and hinder multicloud adoption, the Competition and Markets Authority found.

    By • May 31, 2024
  • Seven orange statues stand on the Smithsonian Castle grounds.
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    Alex Wong via Getty Images
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    Why is the gender pay gap widening in STEM?

    STEM is among the worst fields grappling with a stubborn problems, according to a a study conducted by Adzuna.

    By • May 31, 2024
  • The Salesforce logo is seen at Salesforce Tower on December 1, 2020 in San Francisco, California.
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    Stephen Lam / Stringer via Getty Images
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    Salesforce hits software sales slump, bets on AI adoption to boost business

    The top CRM provider saw “elongated deal cycles, deal compression and high levels of budget scrutiny,” COO Brian Millham said Wednesday.

    By • May 30, 2024
  • two software developers sit side by side in an office setting
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    pixdeluxe via Getty Images
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    CIOs tap citizen developers for IT and operational efficiencies

    All employees can be technologists when provided the right set of tools. But companies are gauging how much autonomy to give them.

    By Suman Bhattacharyya • Updated May 30, 2024
  • an executive in business attire takes a video call. In the laptop before him there are multiple meeting participants
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    seb_ra via Getty Images
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    Ballooning AI budgets expected to face ROI pressure

    Corporate AI expenditures will likely come under increased scrutiny in earnings calls, Gartner’s Frances Karamouzis said.

    By Alexei Alexis • May 23, 2024
  • Three technology executives answer questions about shadow IT and multivendor AI strategy on stage during a panel discussion moderated by a woman.
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    Matt Ashare/CIO Dive
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    Tech chiefs grapple with the latest driver of shadow IT

    Emerging software capabilities like generative AI challenge leaders to weigh the risks of adoption against the needs of the enterprise.

    By • May 22, 2024
  • South Korea's president speaks with several executive dressed people, a large screen behind the people projects multiple people on a virtual call.
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    South Korea Presidential Office/AP

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    16 tech providers agree to nail down AI safety curbs

    The Frontier AI Safety Commitments unveiled Tuesday in Seoul outline a series of voluntary steps to mitigate risk associated with AI systems.

    By • May 21, 2024
  • Close-up of customer service representative wearing wireless headset working on desktop computer in call center.
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    simonkr via Getty Images
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    AI could perform more than half of HR assistant tasks by 2032, report says

    Companies will overhaul their business and operating models as AI adoption grows over the next three years, according to a Cognizant report.

    By Carolyn Crist • May 21, 2024
  • A sign is posted in front of a Google office on April 26, 2022 in San Francisco, California. Google parent company Alphabet will report first quarter earnings today after the closing bell.
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    Justin Sullivan via Getty Images
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    Google leverages Microsoft’s cyber gaps to woo Workspace customers

    “The repeated security challenges with Microsoft call for a better alternative for enterprises and public-sector organizations alike,” Google said Monday.

    By • May 20, 2024
  • Meta's logo outside of the company's headquarters
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    Justin Sullivan via Getty Images
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    Meta to shut down Workplace platform, underscoring AI focus

    Facebook's parent company will wind down the tool by 2026, giving customers the option to migrate to Zoom's Workvivo platform.

    By • May 14, 2024
  • Fingers hover over a computer keyboard with numbers on a screen, against a shadowy backdrop.
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    jariyawat thinsandee via Getty Images
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    Only one-third of firms deploy safeguards against generative AI threats, report finds

    Generative AI gives attackers an edge over cyber defenders, according to a survey of security experts.

    By Jim Tyson • May 13, 2024
  • Large stack of papers on a white background
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    Elnur via Getty Images
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    Enterprises outsource data storage as complexity rises

    An overload of operations data, ongoing business growth and expanding web analytics are pushing data estates to their limit, according to a Forrester report.

    By • May 10, 2024