Gartner spots data center ‘gold rush’ as global IT spend forecast hits new high

IT service providers are investing heavily in semiconductors and servers to support large-scale projects and provide infrastructure support for AI's capacity demands.

By Matt Ashare • April 17, 2024

Microsoft raises business application suite prices as Copilot permeates Dynamics 365

The tech giant updated terms on its CRM and ERP solutions for the first time in more than five years.

By Matt Ashare • April 16, 2024

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Top 5 stories from CIO Dive

Interest in generative AI, budget concerns and layoffs in the tech industry took center stage during the first half of the year.

By CIO Dive staff

ChatGPT grabs the shadow IT crown: report

Generative AI tools emerged as the latest villain in the enterprise battle to curb SaaS bloat and rationalize software portfolios, Productiv analysis found.

By Matt Ashare • April 16, 2024

Software purges: How CIOs can declutter the software stack

A “hairball” of a tech stack can create a world of problems, one expert said. Disjointed technology can make work harder and waste employee time and financial resources. 

By Jen A. Miller • April 15, 2024

ERP transition woes batter Lamb Weston’s financial performance

Lower fulfillment rates hurt net sales by $135 million as the company experienced inventory visibility challenges.

By Max Garland • April 9, 2024

IT hiring swings upward after 4-month slump

The addition of more than 200,000 tech positions across the economy marks a “welcome return to stability,” CompTIA Chief Research Officer Tim Herbert said.

By Matt Ashare • April 5, 2024

As mainframes turn 60, skill gaps threaten the enterprise workhorse

“Great technology doesn't really go away — it finds the niche that it was made for,” Forrester Senior Analyst Brent Ellis said.

By Matt Ashare • Updated April 12, 2024

Why CIOs should rope tax into ERP modernizations

“The tax agenda is the most underserved corporate function by legacy ERP systems,” said David Nickson, principal in EY’s tax, technology and transformation practice.

By Matt Ashare • April 4, 2024

Microsoft decouples Teams from 365 globally

The move comes eight months after the software giant unbundled the two solutions in the European Economic Area and Switzerland to quell regulatory concerns.

By Matt Ashare • April 1, 2024

CIOs remain senior members of C-suite as responsibilities grow

Among Fortune 100 companies, healthcare CIOs were the oldest of the group, while financial services CIOs were the youngest.

By Suman Bhattacharyya • March 22, 2024

Nvidia, SAP unite to accelerate industry-focused generative AI

“SAP is sitting on a gold mine of enterprise data that can be transformed into custom generative AI agents,” Nvidia CEO Jensen Huang said Monday.

By Matt Ashare • March 19, 2024

Generative AI jobs, though rare, are on the rise: Indeed

Postings that include generative AI keywords have proliferated since January 2023, according to the company’s analysis.

By Roberto Torres • March 18, 2024

SAP beefs up Commerce Cloud in ongoing SaaS push

The enterprise software vendor added third-party payment integration capabilities to its e-commerce platform.

By Matt Ashare • March 14, 2024

Skills gap threatens new tech implementation, executives say

Technologies such as generative AI are developing faster than companies' ability to incorporate them into operations, according to an Infosys study.

By Roberto Torres • March 13, 2024

In an era of AI, skill building is a top organizational priority, LinkedIn says

Providing learning opportunities is a top strategy for companies as retention concerns persist.

By Carolyn Crist • March 13, 2024

Costs, not security, worry enterprise leaders most as cloud estates multiply

Optimizing spend surpassed security among enterprise concerns, Flexera’s annual survey found.

By Matt Ashare • March 12, 2024

Klarna sees its AI assistant as a success. Is it too early to tell?

The customer service assistant is handling the work of 700 full-time agents, Klarna said, but experts note the human touch is still important.

By Bryan Wassel • March 12, 2024

IT unemployment spiked in February to pandemic-era highs: CompTIA

While some positive indicators remain, unemployment reached 3.5% last month according to a CompTIA analysis.

By Roberto Torres • March 8, 2024

Microsoft rolls out Copilot AI tool to finance teams

  The move is part of Microsoft’s effort to layer AI across its enterprise offerings, aiming to impact every role in the workplace.

By Alexei Alexis • March 8, 2024

Enterprises spend hundreds of hours a year on SaaS contracts

Organizations pour far more into SaaS than what shows up on the books once the dollar value of time spent on contracts is factored in, according to Vertice.

By Matt Ashare • March 7, 2024

Salesforce adds low-code tools to customize generative AI copilot

The set of low-code tools includes a Copilot Builder, Prompt Builder and Model Builder, which let customers work with select LLMs or import their own.

By Lindsey Wilkinson • March 6, 2024

Legal woes continue for OpenAI as Elon Musk sues over contract breach

OpenAI eschewed its nonprofit status to become a de facto Microsoft subsidiary, the Tesla CEO alleged in a Thursday filing before the Superior Court of California.

By Roberto Torres • March 1, 2024

‘Maverick’ SaaS spending by workers can waste millions: report

A company with more than 2,000 employees wasted, on average, as much as $4.3 million on underutilized SaaS licenses in 2023, according to Vertice data.

By Alexei Alexis • March 1, 2024

Salesforce wants to unlock ‘islands of trapped data’

CEO Marc Benioff is adamant that businesses need a seamless data experience if they want to benefit from generative AI.

By Roberto Torres • Feb. 29, 2024

With ambition changing, only 3 in 10 workers aspire to C-suite roles

Money is the top driver of job satisfaction, not recognition or advancement, according to Empower research.

By Carolyn Crist • Feb. 29, 2024