Salesforce revenue boost driven by cloud ‘cocktail’

As price hikes kicked in, the leading CRM turned to its hyperscale Data Cloud and Mulesoft platform to expand the top end of its enterprise customer base.

By Matt Ashare • Nov. 30, 2023

AWS enters enterprise chatbot fray with Q

In the wake of OpenAI’s leadership crisis, the hyperscaler also doubled down on a multimodel AI strategy and deepened its Anthropic alliance.

By Matt Ashare • Nov. 28, 2023

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

IBM bolsters hybrid AI strategy, arms watsonx with governance solution

The toolkit validates LLM inputs, monitors outputs for bias, drift and compliance and integrates with models from IBM and other providers.

By Matt Ashare • Nov. 15, 2023

Escalating SaaS prices outpace consumer price index inflation

Software as a service spending now accounts for 14.1% of a typical company’s expense line, up from 12.7% last year, according to research from Vertice. 

By Alexei Alexis • Nov. 14, 2023

Most businesses buy the wrong software, report finds

Unanticipated onboarding costs and the shift from on-prem licensing to usage-based fee structures can exacerbate buyer’s remorse, a Capterra survey found. 

By Matt Ashare • Nov. 13, 2023

Warby Parker’s ERP implementation costs tip $5M mark

The vision care retailer is investing in its digital capabilities as it pursues a stronger tech stack, better user experiences and productivity gains. 

By Lindsey Wilkinson • Nov. 8, 2023

Global cybersecurity workforce grows, but still confronts shortfall of 4M people

Despite growing to 5.5 million global professionals, an ISC2 study shows the industry still needs millions of qualified workers to fend off rising digital threats.

By David Jones • Nov. 6, 2023

CISA targets software identification in push to boost supply chain security

The plan is part of a wider effort to boost software security using vulnerability management and SBOMs.

By David Jones • Oct. 31, 2023

Healthcare CIOs name AI, ML top priorities of 2023, survey finds

Hospitals turned to AI to ease resource strain, but managing the new tools adds “a heavy operational burden” for IT teams.

By Emily Olsen • Oct. 30, 2023

Spotify dives into enterprise IT, launches open-source marketplace

The digital streaming company partnered with Red Hat to expand the reach of its Backstage engineering solution.

By Matt Ashare • Oct. 24, 2023

What Forrester expects CIOs will encounter in 2024

CEOs will emphasize the need for growth through technology next year, according to the analyst firm.

By Roberto Torres • Oct. 24, 2023

Why companies must prepare for future AI regulation

As governments worldwide mount legal structures around the technology, transparency is key to organizations.

By Adnan Masood • Oct. 23, 2023

Data stacks haven’t caught up with generative AI enthusiasm

Few enterprises have reached the production stage, chief data officers said in an AWS survey.

By Roberto Torres • Oct. 19, 2023

CIOs to boost cyber, data spending next year as IT expectations rise: Gartner

Technology executives primarily expect the increased spending to yield improved customer and citizen experiences, according to the analyst firm.

By Roberto Torres • Oct. 17, 2023

10 trends Gartner expects to shape enterprise tech in 2024

AI will take an oversized role in enterprise technology strategies in the coming year, according to the analyst firm.

By Roberto Torres • Oct. 16, 2023

SMBs seek efficiency, customer connections in tech upgrades

Two-thirds of companies reported cost-cutting benefits as a result of tech stack enhancements, according to Verizon.

By Roberto Torres • Oct. 13, 2023

Atlassian to buy Loom for $975M in latest tool integration play

The collaboration software provider plans to embed the tech across its tool suite post-acquisition, but Loom will remain available as a separate product.

By Lindsey Wilkinson • Oct. 12, 2023

IT outages cost companies up to $1M per hour: report

Core business systems failures run companies nearly $8 million each year, according to New Relic.

By Roberto Torres • Oct. 12, 2023

Unilever taps Google Cloud, Accenture for custom enterprise app

The solution links more than 53,000 factory-based associates to Google collaboration tools and third-party learning and payroll systems, the consumer goods giant said.

By Matt Ashare • Oct. 11, 2023

The top technology conferences to attend in 2024

The coming year will offer IT leaders plenty of opportunities to swap stories and learn about new technology use cases across multiple conferences and events.

By Roberto Torres • Oct. 11, 2023

Is generative AI code ready for the enterprise?

Businesses are exploring how AI can assist software developers at work — and navigating early challenges in the process.

By Lindsey Wilkinson • Oct. 10, 2023

AI hasn’t yet enhanced software development processes: Google Cloud

Cloud adoption doesn’t automatically improve software delivery and operational performance either, according to the company's research.

By Matt Ashare • Oct. 6, 2023

How Capital One unlocked enterprise data, self-service workflows

Data democratization depends on organizational realignment as well as tech solutions, according to the company.

By Matt Ashare • Oct. 4, 2023

McKesson revamps IT leadership amid tech services push

Britt Vitalone, EVP and CFO, is now responsible for the company's technology organization, according to a Tuesday SEC filing.

By Roberto Torres • Oct. 3, 2023

Generative AI will ‘no doubt’ affect all jobs, Indeed says

All U.S. jobs on the website have skills that can be done or augmented by generative AI, but few will be fully replaced by the tech, Indeed said.

By Laurel Kalser • Sept. 29, 2023