Software


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    Ballooning AI budgets expected to face ROI pressure

    Corporate AI expenditures will likely come under increased scrutiny in earnings calls, Gartner’s Frances Karamouzis said.

    By Alexei Alexis • May 23, 2024
  • Three technology executives answer questions about shadow IT and multivendor AI strategy on stage during a panel discussion moderated by a woman.
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    Matt Ashare/CIO Dive
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    Tech chiefs grapple with the latest driver of shadow IT

    Emerging software capabilities like generative AI challenge leaders to weigh the risks of adoption against the needs of the enterprise.

    By May 22, 2024
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    Trendline

    Digital transformation

    Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

    By CIO Dive staff
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    South Korea Presidential Office/AP

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    16 tech providers agree to nail down AI safety curbs

    The Frontier AI Safety Commitments unveiled Tuesday in Seoul outline a series of voluntary steps to mitigate risk associated with AI systems.

    By May 21, 2024
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    AI could perform more than half of HR assistant tasks by 2032, report says

    Companies will overhaul their business and operating models as AI adoption grows over the next three years, according to a Cognizant report.

    By Carolyn Crist • May 21, 2024
  • A sign is posted in front of a Google office on April 26, 2022 in San Francisco, California. Google parent company Alphabet will report first quarter earnings today after the closing bell.
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    Google leverages Microsoft’s cyber gaps to woo Workspace customers

    “The repeated security challenges with Microsoft call for a better alternative for enterprises and public-sector organizations alike,” Google said Monday.

    By May 20, 2024
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    Meta to shut down Workplace platform, underscoring AI focus

    Facebook's parent company will wind down the tool by 2026, giving customers the option to migrate to Zoom's Workvivo platform.

    By May 14, 2024
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    Only one-third of firms deploy safeguards against generative AI threats, report finds

    Generative AI gives attackers an edge over cyber defenders, according to a survey of security experts.

    By Jim Tyson • May 13, 2024
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    Enterprises outsource data storage as complexity rises

    An overload of operations data, ongoing business growth and expanding web analytics are pushing data estates to their limit, according to a Forrester report.

    By May 10, 2024
  • A woman walks past the IBM logo at the CeBIT technology trade fair the day before the fair's official opening on February 28, 2011 in Hanover, Germany.
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    IBM embeds AI business solutions in SAP’s cloud

    The two companies plan to build tailored tools for manufacturing, consumer goods, retail and automotive industries.

    By May 9, 2024
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    US businesses want to hire more tech workers this year, CompTIA says

    More than one-quarter of companies plan to significantly grow their IT ranks this year.

    By May 8, 2024
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    Generative AI interest now shapes talent strategy, employers say

    Talent limitations are slowing down the ability to scale the technology, leaders said, prompting organizational changes.

    By Carolyn Crist • May 8, 2024
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    Tech skills gaps put pressure on existing IT staff

    Technologists surveyed by Pluralsight said workloads have increased and projects have been abandoned as tech proficiency gaps mount.

    By May 6, 2024
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    Getty Plus via Getty Images
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    CISA warned 1,750 organizations of ransomware vulnerabilities last year. Only half took action.

    The majority of CISA's ransomware vulnerability warning pilot alerts were sent to government facilities, healthcare and public health organizations.

    By Matt Kapko • May 3, 2024
  • Microsoft CEO Satya Nadella speaks during the OpenAI DevDay event on November 06, 2023 in San Francisco, California. Altman delivered the keynote address at the first-ever Open AI DevDay conference.
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    Microsoft captures one-quarter of global cloud spend in Q1

    “This is not just all an AI story,” CEO Satya Nadella said during a quarterly earnings call, pointing to “an acceleration of revenue from migrations to Azure.”

    By May 2, 2024
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    The customer data stockpile is growing. Here’s how to protect it

    Data collection and disposal practices play an important role in building and retaining customer trust.

    By Bryan Wassel • May 2, 2024
  • IBM CEO Arvind Krishna arrives for the "AI Insight Forum" outside the Kennedy Caucus Room in the Russell Senate Office Building on Capitol Hill on September 13, 2023 in Washington, DC.
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    IBM deepens multicloud solution portfolio with $6.4B HashiCorp acquisition

    “CIOs and developers are up against dramatic complexity in their tech strategies,” IBM Chairman and CEO Arvind Krishna said Wednesday.

    By April 25, 2024
  • A general view of the headquarters of SAP AG, Germany's largest software company on January 8, 2013 in Walldorf, Germany.
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    SAP leans on Business AI to spur ERP migrations

    Enterprise customers accelerated their shift to cloud-based solutions this year, CEO Christian Klein said during a Monday earnings call.

    By April 23, 2024
  • Salesforce CEO Marc Benioff at Dreamforce 2023
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    Courtesy of Salesforce
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    Salesforce bundles AI, data governance tools

    The two sets of tools will help enterprises address security concerns while supporting data management, the software company said.

    By Updated April 23, 2024
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    Gartner spots data center ‘gold rush’ as global IT spend forecast hits new high

    IT service providers are investing heavily in semiconductors and servers to support large-scale projects and provide infrastructure support for AI's capacity demands.

    By April 17, 2024
  • Microsoft CEO Satya Nadella speaks during the OpenAI DevDay event on November 06, 2023 in San Francisco, California.
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    Microsoft raises business application suite prices as Copilot permeates Dynamics 365

    The tech giant updated terms on its CRM and ERP solutions for the first time in more than five years.

    By April 16, 2024
  • In this photo illustration, the welcome screen for the OpenAI "ChatGPT" app is displayed on a laptop screen on February 03, 2023 in London, England. OpenAI,
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    Leon Neal / Staff via Getty Images
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    ChatGPT grabs the shadow IT crown: report

    Generative AI tools emerged as the latest villain in the enterprise battle to curb SaaS bloat and rationalize software portfolios, Productiv analysis found.

    By April 16, 2024
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    Klikk via Getty Images
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    Software purges: How CIOs can declutter the software stack

    A “hairball” of a tech stack can create a world of problems, one expert said. Disjointed technology can make work harder and waste employee time and financial resources. 

    By April 15, 2024
  • Lamb Weston's "Crispy on Delivery" fries are pictured next to a hot dog.
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    Courtesy of Lamb Weston
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    ERP transition woes batter Lamb Weston’s financial performance

    Lower fulfillment rates hurt net sales by $135 million as the company experienced inventory visibility challenges.

    By Max Garland • April 9, 2024
  • Young man at a job interview talking with two developers. They are running startup developer company from their home. Over the shoulder view of them discussing.
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    IT hiring swings upward after 4-month slump

    The addition of more than 200,000 tech positions across the economy marks a “welcome return to stability,” CompTIA Chief Research Officer Tim Herbert said.

    By April 5, 2024
  • Engineers assemble an IBM Z system mainframe. The anniversary of the first commercial available mainframe, IBM's System/360, is April 7, 2024.
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    Courtesy of IBM image gallery
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    As mainframes turn 60, skill gaps threaten the enterprise workhorse

    “Great technology doesn't really go away — it finds the niche that it was made for,” Forrester Senior Analyst Brent Ellis said.

    By Updated April 12, 2024