AI-fueled cybercrime may outpace traditional defenses

Defenders should begin using AI to counter cyber criminals’ adoption of the technology, according to security firm Check Point.

Salesforce expands model lineup in support of agentic AI

The software vendor added variations to its family of large action models for on-device implementation, limited GPU resources and industrial applications.

Microsoft races to keep up with surging cloud demand

“We are working hard across all of the teams — hardware, software, even the build teams — to get things in place as quickly as possible,” CFO Amy Hood said Wednesday.

How Roche revitalized customer analytics across its data estate

As the nearly 130-year-old pharmaceutical company consolidated its CRM systems, it cut down on vendor costs and paved the way for AI adoption.

American Honda steers AI efforts with data governance, quality focus

The generative AI early adopter has worked to improve data management as it aims for better model accuracy and performance to bolster decision-making. 

Microsoft expands European footprint amid global trade tensions

The provider will boost its regional computing capacity by 40%, expanding operations in 16 European countries, President and Vice Chair Brad Smith said Wednesday.

Updated May 1, 2025

Big banks ramp up AI hiring as gains materialize

JPMorgan Chase, Wells Fargo and Citigroup led the talent recruitment charge over the last six months, according to Evident Insights research.

Enterprise AI underscores need for data process upgrade

More than 4 in 5 decision-makers say data ownership has changed over the last year as AI adoption has expanded, a Harris Poll survey found. 

Cigna CIO departs to lead tech, operations group at UK bank

Noelle Eder resigned earlier this month, marking the latest in a string of recent C-suite changes at the healthcare company. 

Verizon plans AI-driven experiences as it fights customer churn

The wireless network provider reported higher levels of customer churn in the first quarter following price hikes. Executives see AI-driven customer experiences as part of the solution.

4 compliance questions for CIOs considering AI projects

IT leaders must consider the legal implications of potential use cases in order to rein in risks.

IBM pledges $150B toward US-based manufacturing, research

The investment plans include $30 billion for domestic mainframe and quantum computing development, the company said Monday.

Why AI adoption calls for more collaboration between privacy, IT leaders

While GDPR brought both units closer together, AI is now ushering in a new era of partnership, panelists said during IAPP’s Global Privacy Summit this week.

Intel forecasts Q2 revenue dip, trims headcount under new CEO

The company expects revenue to drop by as much as 12% due in part to “very fluid trade policies” in the U.S., CFO David Zinsner said Thursday.

Google pours billions into AI, cyber and infrastructure expansion

The tech giant's cloud profits more than doubled year over year as it invested more than $17 billion, primarily in servers and data centers.

Trump administration launches AI training push

The executive order, issued Thursday, establishes a task force on AI education to expand access to youth apprenticeships. 

IBM touts software segment gains as infrastructure revenue falls

Despite tariff-driven economic uncertainty, the company has not seen a major shift in IT buying behavior, IBM CEO Arvind Krishna said Wednesday.

Capital One readies for Discover integration work

With Discover, “we will be going back into the world of data centers” for “a number of years,” Capital One CEO Richard Fairbank said Tuesday.

Inside Walmart’s all-in playbook for generative AI, agentic tools

The company is “throwing the doors wide open” and wants associates to use the technology every day, executives told CIO Dive. 

Businesses tap agentic AI to bridge persistent skill shortages

Leaders say they plan to invest in customer service, marketing and product development automation tools, according to a Microsoft report.

SAP banks on cloud’s stability to navigate tariff turbulence

The ERP software giant is counting on longstanding hyperscaler partnerships to keep customer costs down as economic uncertainty looms.

AI impact on data breach outcomes remains ‘limited’: Verizon

While AI-generated text in malicious emails has doubled, the rate of successful phishing breaches is stable, according to a Wednesday report.

How governance and security can drive agentic AI adoption

Without the right visibility and guardrails, the brisk adoption of the latest applications can result in shadow AI agents.

Estée Lauder revamps IT leadership with transformation in mind

The global cosmetics company recruited Brian Franz from investment firm State Street to be its first chief technology, data and analytics officer.

ROI, full-scale deployment of AI remains elusive

Most businesses estimated returns of 50% or less on their AI projects, according to a CDW report.

Updated April 22, 2025