Top Matches
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CIO DiveJPMorgan Chase, Goldman Sachs underscore security in AI plansSummarizing why this article is relevant
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CX DiveJPMorgan CEO warns customers of risks of third-party AI agentsSummarizing why this article is relevant
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Banking DiveJPMorgan CEO Dimon warns customers of ‘liability transfer’ with AISummarizing why this article is relevant
Results from the Informa TechTarget Network
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NEWS
PNC, U.S. Bank CEOs brush off AI-driven cash optimization
At a conference this week, U.S. Bank CEO Gunjan Kedia said the “noise is far outpacing any observed behavior.” Truist’s CFO, likewise, called the AI concern a “conceptual risk.”
Banking Dive Caitlin Mullen • June 11, 2026
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BRIEF
JPMorgan CEO: AI may create things ‘we’re going to lose at’
Jamie Dimon also indicated Wednesday the top U.S. bank is “on the lookout” for acquisitions and sees “a chance to put $10 [billion] or $20 billion to work buying something.”
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BRIEF
JPMorgan Chase taps AI to process checks
The bank is “automating the most labor-intensive tasks of the process, freeing our team to focus on more complex, higher-value decision making,” an executive said.
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NEWS
The week of Aug. 3-7: What happened, what matters, what's next
informationweek Madeleine Streets • August 07, 2026
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NEWS
Banks report operational changes driven by AI adoption
Executives at Bank of America, Citigroup and JPMorgan Chase highlighted the scale of ongoing AI adoption efforts and its effects on operations.
CIO Dive Makenzie Holland • July 20, 2026
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NEWS
JPMorgan invests $14M in anti-fraud projects
Funds will support seven organizations intent on protecting consumers from expensive scams, the bank said Tuesday.
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NEWS
JPMorgan, OQC, and AMD Plan Quantum AI Data Center for Finance
data center knowledge Shane Snider • June 08, 2026
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NEWS
StanChart CEO apologizes over ‘lower-value human capital’ comment
CEOs from JPMorgan Chase, HSBC and Barclays added their takes to polarizing remarks by StanChart chief Bill Winters, in explaining his bank's increasing embrace of AI.
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BRIEF
JPMorgan taps AI to process checks
With paper checks remaining a popular form of payment, JPMorgan Chase is using AI and robotics to streamline its lockbox processing.
Payments Dive Tatiana Walk-Morris • June 05, 2026
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NEWS
What Wells Fargo, Citi and Goldman Sachs’ CEOs are saying about AI
Citi's Jane Fraser touted faster product launches and reduced vendor spend, while Goldman's David Solomon urged “rigorous testing” of AI, and “clear human accountability."
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NEWS
Top banks reckon with AI risks, but spot benefits
“We’re not going to allow just any outside agent to come inside the company because that’s just too risky,” JPMorgan Chase CEO Jamie Dimon said.
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BRIEF
JPMorgan updates interim targets, progress towards $2.5 trillion goal
The bank said it had also broadened criteria for its sustainable development financing target and launched a center for energy and environmental issues.
ESG Dive Lamar Johnson • October 19, 2026
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BRIEF
Banks prioritize responsible AI, governance as use soars
JPMorgan Chase and Capital One ranked highest in AI maturity considering talent, leadership and transparency, according to Evident's annual AI index.
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NEWS
JPMorgan’s Lake sees longer road to agentic commerce adoption
Meanwhile, the lender aims to have a consumer-facing AI travel agent in pilot before the end of the year, said JPMorgan’s CEO of consumer and community banking.
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BRIEF
Retail and banking lead the way in AI investment
Spending priorities are changing as companies look to AI, cybersecurity — and the services needed to support both.
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BRIEF
JPMorgan to deploy $750B for affordable housing by 2035
The bank will invest the capital through its American Dream Initiative, an economic mobility program launched this year that also aims to boost housing access.
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COLUMN
Tech Bytes: ServiceNow looks to boost AI agent control
This installment also looks at Workday’s autopilot agents, Broadcom’s hypervisor security offering and how Microsoft is positioning its Azure Maia chips.
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NEWS
Inside the IRS’ summer in the hot seat: Trial Balance
The tax agency has become a flashpoint in Washington as questions mount over taxpayer service, leadership, conflicts of interest and its long-term direction.
CFO Adam Zaki • August 03, 2026
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NEWS
JPMorgan to livestream fraud-fighting event to 700 branches
The panel, highlighting scam methodology and the tools that banks and customers can use to fight back, comes as the cost to victims soars, according to Gallup and the Federal Trade Commission.
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NEWS
PNC snags JPMorgan vet to lead retail bank’s product, digital
Tim Ferriter joins the Pittsburgh-based bank after an 18-year tenure at JPMorgan.
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Q AND A
JPMorgan rounds up partners
The biggest U.S. bank has been collecting payments partners to better integrate software and keep up with industry trends, among other purposes.
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Q AND A
JPMorgan rounds up payments partners
The biggest U.S. bank has been leveraging relationships to better integrate software and keep up with industry trends, among other purposes.
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BRIEF
Shopping is Muse’s top task: Meta
About a quarter of the personal agent’s earliest adopters look to shop, with an average purchase size around $200, Meta’s CEO said.
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BRIEF
CVS adds JPMorgan data executive to board amid AI push
JPMorgan’s data and analytics chief is joining CVS’ board this fall, while the CEO of activist hedge fund Glenview Capital Management is leaving after a two-year stint.
Healthcare Dive Rebecca Pifer Parduhn • August 18, 2026
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BRIEF
JPMorgan signs carbon offtake and financing deal with Charm Industrial
The bank will provide the carbon removal startup $20 million in debt financing to expand its Colorado facility and purchase 61,500 tons of bio-oil removals.
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NEWS
Banking’s biggest names are talking about Mythos
The Federal Reserve is considering effective supervisory approaches for Anthropic’s emerging AI model. JPMorgan Chase CEO Jamie Dimon said he thinks people need a chance to assess and mitigate its risks.
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BRIEF
JPMorgan Chase names next HR chief
Mark O’Donovan, JPMorgan’s CEO of international consumer banking, will succeed human resources head Robin Leopold, who is retiring, in January, the bank said.
HR Dive Dan Ennis • September 30, 2026
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NEWS
April earnings update: Apple, Meta, Alphabet, Microsoft, Tesla, Netflix
Alphabet’s Anat Ashkenazi highlights AI-driven cloud growth, Microsoft’s Amy Hood signals headcount reductions and Netflix’s Spencer Neumann discusses the terminated Warner Bros. Discovery deal.
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NEWS
Amex to shrink workforce
The card company plans to cut 4.5% of its employees to become more “agile and efficient” as it adjusts to more use of artificial intelligence, CEO Stephen Squeri said.
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NEWS
JP Morgan Chase most advanced in AI as UK banks group in chasing pack
computer weekly October 06, 2026
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NEWS
Anthropic's AI Finds Bugs. IBM Bets $5B It Can Fix Them.
dark reading Jeffrey Schwartz • July 02, 2026
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NEWS
FDIC’s Hill mulls agentic AI deposit impact
Travis Hill, speaking Tuesday in Las Vegas, also said he sees potential for AI to help the banking agency become more efficient in aspects of supervision and failed bank resolution.
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NEWS
JPMorgan’s Lake exits as Petno, Rohrbaugh named co-presidents
Longtime executives Doug Petno and Troy Rohrbaugh will each hold two roles, as Marianne Lake – previously seen as a potential successor to CEO Jamie Dimon – retires from the company.
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NEWS
Inside Claude’s rapid expansion across corporate finance
Big Four firms, Wall Street banks and finance teams are continuing to embed Anthropic’s AI platform into forecasting, reporting and day-to-day finance workflows.
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NEWS
StanChart eyes more than 7,800 job cuts by 2030 in AI embrace
The London bank aims to boost income per employee by 20% – and will reduce risk management, compliance and HR roles as part of that effort.
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NEWS
FedNow tiptoes into cross-border
The Federal Reserve is inching toward adding some sort of cross-border capability to FedNow, but it’s not clear when or how.
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NEWS
Fifth Third CEO downplays risk from AI agent Muse
“Incumbents have a lot of leverage here, provided that we respond,” Tim Spence said Monday during the Cincinnati-based regional bank’s earnings call.
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NEWS
Facebook fraud becomes lightning rod
Banks and consumer advocates are taking social media to task, while Facebook tries to rein in fake profiles and scam ads.
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BRIEF
Citi taps former Google exec as CIO
Brian Saluzzo began his tenure with Citi in March, joining as the bank rolls out AI and nears completion of a business transformation initiative.
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NEWS
Citi takes cautious approach on AI agent access
“There are places in which we want to go faster. This is not one of those places,” Naveed Anwar, global head of AI, digital and data platforms within Citi’s services business, said at Money20/20.
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NEWS
Flagstar CIO: Proprietary tech creates ‘optionality’
The regional bank said StarIQ, its generative AI system, “was built specifically for regulated financial services environments.”
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NEWS
Banks undertake stablecoin effort
Goldman Sachs, PNC and Capital One are also among 21 financial institutions partnering on an asset expected to go to market early next year.
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COLUMN
Dive Deposits: Fiserv’s CEO switch cements JPMorgan alum’s next chapter
The payments processor turned to Takis Georgakopoulos when Mike Lyons left for Truist. If the new CEO’s name sounds familiar, that may be because of a dust-up with Greek fintech Viva Wallet.
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Q AND A
‘We are not ready’: AI could trigger bank runs in seconds, lawmaker says
Rep. Bill Foster, D-IL, said real-time regulatory dashboards, standardized reporting and open source software are needed to respond to an AI-driven bank run.
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BRIEF
AI security hiring focuses on red-teaming, SOC orchestration and governance
Roles mitigating AI deepfakes and overseeing post-quantum encryption rollouts are on the horizon, according to the SANS Institute.
Cybersecurity Dive Eric Geller • October 20, 2026
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VIDEO
Why Identity Security Is Your Cyber Career Entry Point
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NEWS
Wells, BofA, Citi back upcoming stablecoin
Goldman Sachs, PNC and Capital One are also among 21 financial institutions partnering on an asset expected to go to market early next year.
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NEWS
The AI infrastructure bottleneck is becoming a CIO problem
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NEWS
JPMorgan exec in Knicks trash can video has left the bank
Angie Baez, who worked as an executive director of community and industry engagement for card and connected commerce, received $175 in fines after returning the bin, taken after a parade last week.
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NEWS
JPMorgan vet wants to bolster ‘trusted adviser’ mindset
Ed Pyne, named head of syndicated finance for JPMorgan commercial banking in March, said he wants to “connect the dots” for clients – beyond the product being discussed.
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NEWS
Fintech revenues hit record $504B in 2025: study
Revenue in the sector is growing four times as fast as in banks, according to a recent report by Boston Consulting Group and FT Partners.
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BRIEF
JPMorgan’s Dimon: Lake chose retirement after board named co-presidents
The CEO didn’t say what prompted last month’s appointment of Doug Petno and Troy Rohrbaugh as co-presidents, but referred to it as “a natural change” in the bank’s succession planning process.
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NEWS
JPMorgan, Barclays, Fifth Third’s Tricolor suit dismissed
A judge said he would explain "in due course" his reasoning for tossing the suit, in which plaintiffs alleged the banks missed the now-bankrupt auto lender's “blatant double-pledging scheme.”
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NEWS
How marketers can fuel social, discoverability with experiences
At Advertising Week, VaynerX’s Gary Vaynerchuk and marketers from Target and JPMorgan Chase discussed balancing content and activations.
Marketing Dive Chris Kelly • October 06, 2026
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BRIEF
Ford, JPMorgan Chase and Michigan establish $3B manufacturing initiative
The automaker and bank are partnering with the state to tackle challenges in scaling robotics and automation, critical minerals processing and other priority areas.
WardsAuto Nathan Owens • September 30, 2026
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BRIEF
Ramp, FIS make AI moves
The two payments companies this month embarked on separate artificial intelligence initiatives, with one focused on managing AI spending and the other using the technology to mitigate cybersecurity risks.
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NEWS
U.S. Bank flags potential blowback from debanking inquiries
At least three other lenders have warned investors of consequences over the past year, but unlike U.S. Bank, those institutions have either been sued or called out publicly by President Trump.
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COLUMN
Dive Deposits: JPMorgan denies Trump’s ‘bare’ blacklist claim
The bank’s lawyers said the president’s debanking complaint should be dismissed because it would would “fail – multiple times over.”
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NEWS
OCC blasts debanking instances by JPMorgan, others in report
The agency combed through the policies and individual account-closing decisions at nine banks, alleging discrimination, mostly against conservatives. The CFPB also said it would investigate.
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NEWS
Interview: Stephen Wood, chief operating officer, Rathbones Asset Management
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NEWS
IBM’s new $5B initiative will help enterprises rapidly patch open-source vulnerabilities
The tech giant’s project could make it easier for businesses to safely use open-source packages.
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NEWS
Japan to develop physical AI capabilities with cross-industry initiative
light reading Gigi Onag • July 21, 2026
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NEWS
Anthropic surpasses OpenAI with near-trillion dollar valuation
Anthropic’s new $965 billion valuation comes as Claude adoption accelerates across corporate finance.
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NEWS
4 takeaways from Jes Staley’s Epstein testimony
Former JPMorgan executive Jes Staley shared confidential information with Jeffrey Epstein when the now-late financier was in prison for sex crimes.
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NEWS
PNC CEO: Agent-only transactions ‘will never happen’
The Pittsburgh-based regional bank has made big bets on AI internally. But Bill Demchak said agents transacting could “mess with people’s lives.”
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NEWS
IBM and Red Hat Invest $5 Billion to Make Open Source More Secure
ai business Graham Hope • May 28, 2026
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NEWS
Consumer spending is strong, but sentiment is low. What does that mean for CX?
“For CX professionals, the real risk here is complacency,” Watermark Consulting’s Jon Picoult said. “If you believe the spending and sentiment data, it points to a fragile state of affairs.”
CX Dive Kristen Doerer • July 15, 2026
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NEWS
Fiserv CEO exits after rocky year
The payments giant promoted Co-President Takis Georgakopoulos to the top role Monday as Mike Lyons leaves to return to the banking industry.
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NEWS
Bank of America pledges $250B toward updating US infrastructure
BofA will lend, bank, invest in and advise on projects such as data centers, power generation and transportation.
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NEWS
Centene adds JPMorgan veteran to board
Incoming board member Lauren Tyler has more than 30 years of leadership experience in the finance world, which could help Centene navigate the challenging operating environment facing insurers.
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OPINION
How CIOs can evaluate enterprise software vendors
The ecosystem of providers is expanding rapidly, leaving CIOs with complex decisions that can make or break modernization efforts.
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BRIEF
Bill shuffles senior executives
Business payments company Bill Holdings named new leaders for product, technology and revenue roles amid a broader restructuring.
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NEWS
Morgan Stanley exemption comes under fire
Sen. Elizabeth Warren, D-MA, asked three regulators to revoke their approval of a Morgan Stanley restructuring, drawing parallels to scandals that engulfed JPMorgan Chase and Citi.
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VIDEO
Anthropic's Mythos Has Landed: Here's What Comes Next for Cyber
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Q AND A
Ex-regulator frets over OCC brain drain
A former regulator whose team got the ball rolling on Citi's 2020 consent order worries the exodus of OCC talent leaves the agency unable to respond to a financial crisis.
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NEWS
Bank of America pledges $250B toward US infrastructure update
BofA will lend, bank, invest in and advise on projects such as data centers, power generation and transportation.
Construction Dive Gabrielle Saulsbery • August 14, 2026
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NEWS
Fed, FDIC give green light to biggest US banks’ living wills
JPMorgan Chase, Bank of America, Citi and Goldman Sachs, additionally, have “adequately addressed” shortcomings found in the banks’ previous emergency wind-down plans, the agencies said Friday.
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NEWS
Fed sharpens focus on banks’ private credit exposure
The central bank has begun collecting data from banks to get a better idea of how their funding is being used in private credit, Michelle Bowman, the Fed’s vice chair for supervision, told lawmakers Thursday.
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NEWS
Treasury slaps Russia’s VTB with more sanctions
The restriction is meant to curb correspondent banking relationships Russia’s second-largest lender has with sanctioned Iranian banks. VTB has preexisting sanctions from 2022’s Ukraine invasion.
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NEWS
More than 30 companies commit $10B to Pennsylvania defense industry
The money will go toward shipbuilding, munitions and technologies such as artificial intelligence and robotics, Sen. Dave McCormick, R-Penn., said at the state’s Defense and Innovation Summit.
Manufacturing Dive Sara Samora • July 17, 2026
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NEWS
CFOs On the Move: Week ending Aug. 21
Aon's CFO steps down, Baxter hires Smith+Nephew’s finance chief and The Boston Beer Company searches for a new chief financial officer.
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BRIEF
Northwest Bank taps banking tech veteran as CIO
Chad Ballard, who hails from Wells Fargo, brings 25 years of IT experience in financial services to the Ohio-based bank.
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NEWS
Quantum Meets the Data Center: Hybrid Systems Take Off
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NEWS
Tricolor ex-CFO among trio of executives named in SEC suit
In the wake of the subprime auto lender's collapse last year, financial regulators have filed a fresh case against a trio of former executives, including the finance chief.
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NEWS
Amex to cut roughly 3,500 employees
The card company is reducing its workforce by 4.5% as it aims to become more “agile and efficient” amid increased use of artificial intelligence, CEO Stephen Squeri said.
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NEWS
Banks’ fossil fuel financing increased 8% in 2025: report
The world’s largest banks committed $906 billion to fossil fuel financing, with funding for expansion rising 27%, according to the latest Banking on Climate Chaos report.
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NEWS
US launches vulnerability clearinghouse amid AI-fueled surge in flaws
The Trump administration hopes the program will accelerate the discovery and fixing of serious technical problems before hackers exploit them.
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NEWS
SoftBank boosts earnings with help from AI and cloud services
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NEWS
Epstein bill would push regulators to disclose bank probes
Bank executives could face industry bans, fines and criminal referrals under legislation proposed by Sen. Elizabeth Warren, D-MA.
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NEWS
PayPal makes job cuts
The digital payments pioneer turned to cutting back its workforce this week following a May plan, after reportedly bypassing a possible sale.
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NEWS
It’s Mythos’ world now. How do we live in it?
Anthropic's powerful model raises difficult questions about how government and industry should work together to safeguard systems in the AI era.
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NEWS
Capital One flags debanking fight in quarterly filing
The bank “is responding to demands and requests” related to “fair access to banking,” it said. The Trump Organization has until July 2 to refile its claim that the bank politically debanked the president.
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NEWS
Fiserv’s new CEO retains team
Aside from naming a new chief executive on Monday, the processor also took steps to retain other top executives.
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BRIEF
Fiserv moves through ‘transition year’
During its first-quarter earnings report Tuesday, the payments processor’s CEO cited new executive hires and cost cuts aimed at reviving growth.
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NEWS
Trump’s Capital One accounts closed after AML review, bank says
The bank has not accused the Trump Organization of money laundering. But Capital One said the transaction patterns it identified are “among the types of activity flagged by federal banking guidance.”
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NEWS
Fiserv explores divestitures
The payments processor, under pressure amid management upheaval and client attrition, told analysts it’s still considering the sale of a debit network.
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NEWS
Fed, Bowman sued over capital-requirements process
The advocacy group Better Markets alleged the central bank’s supervision chief met with bank CEOs to guide public comments in a way that would emphasize support for the proposals.
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BRIEF
Credit card strain rises: study
As consumers spend more on their credit cards, some cardholders are carrying hefty balances, a J.D. Power analysis found.
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DEEP DIVE
New cybersecurity industry coalition aims to lead US critical infrastructure protection
The new Alliance for Critical Infrastructure’s biggest goal: changing how the nation plans for a major cybersecurity crisis.
Channel Dive Eric Geller • May 14, 2026
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NEWS
12 pieces of advice from two tech-company CIOs for first-time CIOs
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BRIEF
Ohio’s Northwest Bank taps Wells Fargo alum as CIO
Chad Ballard brings 25 years of IT experience to the $17 billion-asset Ohio-based bank.
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NEWS
Bank of America won’t let employees work remotely 2 days in a row
The ban on taking two consecutive remote days includes Friday to Monday and takes effect in mid-September, according to a policy update workers recently received.
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NEWS
JPMorgan, BofA, others challenge the BNPL space
Buy now, pay later players, including Klarna and Affirm, are facing more competition as financial institutions begin offering installment payment options.
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NEWS
Gold stakes claim in digital rush
The industry seeks to carve a niche in the fintech era, with a recent report estimating the digital gold market could be valued at $170 billion by 2031.
CFO Dive Maura Webber Sadovi • October 23, 2026
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BRIEF
AI confidence is on the rise despite cost concerns
Visibility into the costs and use cases of AI will be essential as companies pursue ROI from their AI deployments, according to KPMG.
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COLUMN
The fight against fraud revs up
Maybe crusaders against financial fraud and scams can finally make some headway with help from Congress, the White House and Nacha.
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BRIEF
Forgent Power CFO leaves after a year
Forgent veteran Amy Ard is taking the CFO reins in the wake of the power distributor's net income skyrocketing in fiscal 2026.
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BRIEF
‘We are a new banking desert’: Oregon bank group CEO
A tax credit, set to take effect in June, aims to stimulate de novo activity in the state, which hasn’t chartered a new bank since 2007.
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BRIEF
Chime CEO: Pursuing bank charter is ‘a when, not if’
The fintech regularly reevaluates the potential timing of an inevitable push for a charter, Chime CEO Chris Britt said Monday, as regulators see an influx of applications.
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NEWS
Truist’s Rogers: Lyons CEO appointment brings ‘certainty’
There was “probably a little uncertainty of my timeline,” the outgoing CEO said Friday, and naming Mike Lyons to the role provides “assurance.”
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NEWS
Cash App will be financial ‘protector,’ Dorsey says
As Block reorients around artificial intelligence, the app will become more interactive and predictive, co-founder Jack Dorsey said Tuesday.
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BRIEF
Banks fail to address meat and dairy’s rising methane emissions: report
Most banks with greenhouse gas reduction targets failed to account for methane — a powerful driver of climate change — emitted by the agricultural companies they finance, per a new report from Planet Tracker.
Food Dive Zoya Mirza • April 30, 2026
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NEWS
CFPB nominee Johnson agrees to Capital One recusal
The bank executive, who faces the Senate Banking Committee on Thursday, pledged to forfeit any unvested Capital One restricted stock. The bank, however, is letting him keep bonuses from 2024 and 2025.
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NEWS
Citi hires up in push to overtake private bank competitors
Under BofA alum Chris Biotti, Citi’s private bank is targeting $3 trillion in untapped North American client assets by installing new leaders across the region.
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BRIEF
Big banks breeze through Fed’s stress test
But the results don’t affect banks’ minimum regulatory capital requirements this year, in light of the central bank’s freeze of 2025 stress capital buffers.
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NEWS
SMBC revs up recruiting in Charlotte
To add 2,000 jobs over the next six years, the Japanese bank is visiting college campuses near the North Carolina city to build its talent pipeline and offering experienced workers the chance to put their stamp on something new.
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OPINION
4 leadership pain points that stall AI pilots — and how to fix them
Effective efforts to redesign a company’s operating model need to focus sharply on the systems surrounding the technology.
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BRIEF
Democrats slam Vought over CFPB ‘trauma’
The acting director of the consumer watchdog on Thursday reiterated his preference to eliminate the agency as he appeared before the Senate Banking Committee.
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NEWS
SoftBank net income up 11% as it unveils AI-based growth plan
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