IT Strategy: Page 17
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CrowdStrike outage: Fallout and recoveryUnited completes manual reboot as aviation industry reels from CrowdStrike outages
The airline’s IT teams fixed more than 26,000 computers and devices at 365 airports globally, according to CEO Scott Kirby.
By Matt Ashare • July 23, 2024 -
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CrowdStrike outage: Fallout and recoveryCrowdStrike says flawed update was live for 78 minutes
Though CrowdStrike pulled the update, companies across sectors were already dealing with cascading consequences that required manual remediations.
By Matt Kapko • July 23, 2024 -
Explore the Trendline➔
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TrendlineTop 5 stories from CIO Dive
Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.
By CIO Dive staff -
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CrowdStrike, Microsoft scramble to contain fallout from global IT outage
Cybersecurity and IT experts said users are having major difficulties in recovery efforts, despite workarounds and guidance the vendors released.
By David Jones • July 22, 2024 -
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CrowdStrike outage: Fallout and recoveryTop takeaways from the CrowdStrike outage for IT teams
"This may be the biggest stress test that I've ever seen for direct, first-line IT support teams," Gartner's Jon Amato said.
By Roberto Torres • Updated July 23, 2024 -
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CrowdStrike outage: Fallout and recoveryDelta’s CrowdStrike recovery stymied by crew-tracking systems failure
The carrier lagged behind other airlines in its efforts to restore operations, canceling thousands of flights over the weekend.
By Matt Ashare • July 22, 2024 -
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Widespread adoption still elusive for generative AI tools in ERP
Executives are grappling with pending software updates and the technology’s relative novelty.
By Jen A. Miller • July 22, 2024 -
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CrowdStrike software update at the root of a massive global IT outage
A defective software update led to major disruptions in aviation, banking and other industries Friday as Microsoft 365 services were impacted worldwide.
By David Jones , Roberto Torres • Updated July 19, 2024 -
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Salesforce launches customer-facing generative AI assistant
Einstein Service Agent can better interpret customer context and autonomously determine the next best action.
By Bryan Wassel • July 18, 2024 -
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How CIOs set the pace of generative AI adoption
Moving too slowly can give competitors the advantage, but rapid deployment brings its own set of challenges.
By Lindsey Wilkinson • July 18, 2024 -
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Inside USAA’s 3-year push to clean up a massive data estate
Chief Data and Analytics Officer Ramnik Bajaj set firm migration deadlines for the company’s move to a centralized Snowflake environment.
By Matt Ashare • July 17, 2024 -
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AI budgets poised to surge in 2025
One in 3 enterprises plan to invest at least $10 million in AI next year, according to EY.
By Alexei Alexis • July 17, 2024 -
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UK regulators scrutinize Microsoft’s hiring of Inflection CEO, staff
An inquiry will assess whether the vendor's move to hire Inflection's leaders and staff impacts market competitiveness.
By Roberto Torres • July 16, 2024 -
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As CISOs grapple with the C-suite, job satisfaction takes a hit
Research found CISO job satisfaction has direct ties to how much — or little — access security leaders have to company management.
By Sue Poremba • July 15, 2024 -
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Sponsored by IroncladTime to get serious about SaaS security
Why don’t we see more emphasis and attention on SaaS app security? Not because it doesn’t matter, but because the problem seems insoluble.
By John Fiedler, Ironclad CISO • July 15, 2024 -
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Aging devices, not AI PCs, drive PC shipment uptick
As next year’s Windows 10 support cliff approaches, companies are ramping up to a massive device refresh cycle, according to Gartner research.
By Matt Ashare • July 11, 2024 -
Guitar Center revamps tech leadership to tune the customer experience
Adolfo Rodriguez, incoming chief technology and information officer, most recently served as SVP of technology transformation at Advance Auto Parts.
By Roberto Torres • July 10, 2024 -
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Snowflake allows admins to enforce MFA as breach investigations conclude
Three months after an attacker targeted more than 100 customer environments, Snowflake is making it easier for existing customers to enforce MFA but isn’t requiring it.
By Matt Kapko • July 9, 2024 -
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Tech unemployment rose to nearly 4-year high in June
A CompTIA analysis of official data shows IT unemployment reached 3.7% among technology professions, in line with a national upward trend.
By Roberto Torres • July 8, 2024 -
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To fill cybersecurity skills gaps, experts look to novel measures
The pace of change is driving workforce skills gaps, and traditional learning pathways can't keep up with demand.
By Rosalyn Page • July 3, 2024 -
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AWS adds step-by-step guides to its AI assistant’s capabilities
The company is “trying to save agents time but also lower the cognitive load,” VP of Customer Experience Pasquale DeMaio said.
By Bryan Wassel • July 2, 2024 -
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AI to take starring role in the C-suite of the future
Executive appointments focused on AI reflect an intention to invest in the technology, West Monroe’s Casey Foss said.
By Roberto Torres • July 2, 2024 -
Lindsey Wilkinson/CIO Dive
Employers, educators team up to bridge critical tech skills gaps
Businesses can help build a broader talent pipeline by providing internships and apprenticeships, giving students the chance to grow their skills on the job.
By Lindsey Wilkinson • July 1, 2024 -
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Microsoft alerts additional customers of state-linked threat group attacks
The company told customers the Midnight Blizzard attacks disclosed in January were more widespread than previously known.
By David Jones • July 1, 2024 -
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HR is often left out of AI plans, despite the need for upskilling and inclusion
Organizational leaders can play a role in aligning AI strategy with broader company goals.
By Carolyn Crist • June 28, 2024 -
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OpinionCIOs must address the IT skills gap — now
Tech chiefs must help their companies craft a meaningful IT employment value proposition to meet staffing goals.
By Mbula Schoen • June 27, 2024
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