3 things workers expect from their CIOs

IT leaders must push to improve how employees across departments interact and leverage tools in their day-to-day.

By Lindsey Wilkinson • Oct. 27, 2023

AWS looks to Bedrock AI for sustained cloud dominance

The largest hyperscaler retained its command of one-third of the global cloud market as a yearlong enterprise cost optimization push showed signs of easing.

By Matt Ashare • Oct. 27, 2023

Explore the Trendline➔

Hybrid cloud

IT decision makers turn to hybrid cloud in search of security, flexibility and scale within enterprise infrastructure.

By CIO Dive staff

Ocean Spray picks new tech leader as CTO departs

The cranberry co-op hired former Subway executive Neil Hampshire as its new chief information and digital officer.

By Lindsey Wilkinson • Oct. 27, 2023

Boards lack AI expertise as adoption plans advance

The onus is on CIOs to convey the business value of the technology and tie projects to future growth potential, according to Heidrick & Struggles.

By Roberto Torres • Oct. 26, 2023

IBM leans on hybrid approach — in generative AI, too

The company is leveraging hyperscaler partnerships and deploying its own models to bring the technology to clients, CEO Arvind Krishna said.

By Matt Ashare • Oct. 26, 2023

LastPass working through ‘systemic’ security overhaul

The company is retooling its security infrastructure in the wake of a major cyberattack that impacted customer trust last year.

By Matt Kapko • Oct. 26, 2023

Training could ease ‘AI skill threat’ for software developers, report says

Nearly half of developers fear their competencies will become obsolete thanks to AI-assisted coding platforms, according to Pluralsight data.

By Kathryn Moody • Oct. 25, 2023

Spotify dives into enterprise IT, launches open-source marketplace

The digital streaming company partnered with Red Hat to expand the reach of its Backstage engineering solution.

By Matt Ashare • Oct. 24, 2023

What Forrester expects CIOs will encounter in 2024

CEOs will emphasize the need for growth through technology next year, according to the analyst firm.

By Roberto Torres • Oct. 24, 2023

MassMutual more than halfway done with multicloud journey

While migration is the end goal, modernization is the means, regardless of where an application lives, Head of Product and Platform Technology Sherriff Balogun said.

By Matt Ashare • Oct. 24, 2023

How CIOs can declutter customer experiences

IT leaders instinctively add new features to improve end-user experiences, but there’s power in taking away capabilities, too, Gartner’s Michael Chiu said.

By Lindsey Wilkinson • Oct. 23, 2023

Why companies must prepare for future AI regulation

As governments worldwide mount legal structures around the technology, transparency is key to organizations.

By Adnan Masood • Oct. 23, 2023

How 3 IT leaders attract and retain diverse tech talent

Fannie Mae, Burberry and Oregon State Treasury leaders shared how they broadened talent pipelines and prioritized fostering a sense of belonging.

By Lindsey Wilkinson • Oct. 23, 2023

4 forces shaking up service management

Learn how I&O leaders are leaving legacy tools and archaic mindsets in the past to provide exceptional service at scale, fast.

By Edwin Wong, Head of Product, IT Solutions, Atlassian • Oct. 23, 2023

CISA’s top 10 misconfigurations reveal ‘systemic weaknesses’

Poor credential management, lackluster patching and other common security mistakes continue to harm large enterprises.

By Matt Kapko • Oct. 20, 2023

4 CIO culture hacks to improve hybrid work

In the push to bring workers back to the office, tech leaders have a role to play in improving efficiencies and supporting culture.

By Lindsey Wilkinson • Oct. 20, 2023

Data stacks haven’t caught up with generative AI enthusiasm

Few enterprises have reached the production stage, chief data officers said in an AWS survey.

By Roberto Torres • Oct. 19, 2023

Bank of America to spend $3.8B on innovation next year

North American banks hold a global edge in AI investments, according to industry research firm Evident.

By Matt Ashare • Oct. 19, 2023

How P&G rolled out its internal generative AI model

Built on OpenAI's API, the solution supports over 35 use cases, CIO Vittorio Cretella said.

By Lindsey Wilkinson • Oct. 18, 2023

Tech spend to top $5 trillion in 2024 as CIOs contend with change fatigue

Cloud vendor price hikes and deferred projects will push 2024 IT spend above $5 trillion for the first time in Gartner's forecast.

By Matt Ashare • Oct. 18, 2023

It’s time for CIOs to think about prompt engineering

When companies purchase user-facing AI solutions, "do not think of it as just buying a piece of software but as hiring a teammate,” Gartner’s Don Scheibenreif said.

By Matt Ashare • Oct. 18, 2023

CIOs to boost cyber, data spending next year as IT expectations rise: Gartner

Technology executives primarily expect the increased spending to yield improved customer and citizen experiences, according to the analyst firm.

By Roberto Torres • Oct. 17, 2023

10 trends Gartner expects to shape enterprise tech in 2024

AI will take an oversized role in enterprise technology strategies in the coming year, according to the analyst firm.

By Roberto Torres • Oct. 16, 2023

Citi pumps another $3B into tech modernization

“At the end of the work, we will have a simpler firm that can operate faster, better serve our clients and unlock value for our shareholders,” CEO Jane Fraser said Friday.

By Matt Ashare • Oct. 16, 2023

Gartner urges CIOs to create a generative AI strategy

The technology is changing how work gets done and how employees interact with machines. Success will hinge on preparation as CIOs lead the efforts.

By Lindsey Wilkinson • Oct. 16, 2023