What Forrester expects CIOs will encounter in 2024

CEOs will emphasize the need for growth through technology next year, according to the analyst firm.

By Roberto Torres • Oct. 24, 2023

MassMutual more than halfway done with multicloud journey

While migration is the end goal, modernization is the means, regardless of where an application lives, Head of Product and Platform Technology Sherriff Balogun said.

By Matt Ashare • Oct. 24, 2023

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CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

How CIOs can declutter customer experiences

IT leaders instinctively add new features to improve end-user experiences, but there’s power in taking away capabilities, too, Gartner’s Michael Chiu said.

By Lindsey Wilkinson • Oct. 23, 2023

Why companies must prepare for future AI regulation

As governments worldwide mount legal structures around the technology, transparency is key to organizations.

By Adnan Masood • Oct. 23, 2023

How 3 IT leaders attract and retain diverse tech talent

Fannie Mae, Burberry and Oregon State Treasury leaders shared how they broadened talent pipelines and prioritized fostering a sense of belonging.

By Lindsey Wilkinson • Oct. 23, 2023

4 forces shaking up service management

Learn how I&O leaders are leaving legacy tools and archaic mindsets in the past to provide exceptional service at scale, fast.

By Edwin Wong, Head of Product, IT Solutions, Atlassian • Oct. 23, 2023

CISA’s top 10 misconfigurations reveal ‘systemic weaknesses’

Poor credential management, lackluster patching and other common security mistakes continue to harm large enterprises.

By Matt Kapko • Oct. 20, 2023

4 CIO culture hacks to improve hybrid work

In the push to bring workers back to the office, tech leaders have a role to play in improving efficiencies and supporting culture.

By Lindsey Wilkinson • Oct. 20, 2023

Data stacks haven’t caught up with generative AI enthusiasm

Few enterprises have reached the production stage, chief data officers said in an AWS survey.

By Roberto Torres • Oct. 19, 2023

Bank of America to spend $3.8B on innovation next year

North American banks hold a global edge in AI investments, according to industry research firm Evident.

By Matt Ashare • Oct. 19, 2023

How P&G rolled out its internal generative AI model

Built on OpenAI's API, the solution supports over 35 use cases, CIO Vittorio Cretella said.

By Lindsey Wilkinson • Oct. 18, 2023

Tech spend to top $5 trillion in 2024 as CIOs contend with change fatigue

Cloud vendor price hikes and deferred projects will push 2024 IT spend above $5 trillion for the first time in Gartner's forecast.

By Matt Ashare • Oct. 18, 2023

It’s time for CIOs to think about prompt engineering

When companies purchase user-facing AI solutions, "do not think of it as just buying a piece of software but as hiring a teammate,” Gartner’s Don Scheibenreif said.

By Matt Ashare • Oct. 18, 2023

CIOs to boost cyber, data spending next year as IT expectations rise: Gartner

Technology executives primarily expect the increased spending to yield improved customer and citizen experiences, according to the analyst firm.

By Roberto Torres • Oct. 17, 2023

10 trends Gartner expects to shape enterprise tech in 2024

AI will take an oversized role in enterprise technology strategies in the coming year, according to the analyst firm.

By Roberto Torres • Oct. 16, 2023

Citi pumps another $3B into tech modernization

“At the end of the work, we will have a simpler firm that can operate faster, better serve our clients and unlock value for our shareholders,” CEO Jane Fraser said Friday.

By Matt Ashare • Oct. 16, 2023

Gartner urges CIOs to create a generative AI strategy

The technology is changing how work gets done and how employees interact with machines. Success will hinge on preparation as CIOs lead the efforts.

By Lindsey Wilkinson • Oct. 16, 2023

CIOs prioritize data upgrades as AI adoption intensifies

Most organizations favor a hybrid AI strategy, building on open-source models while also leveraging off-the-shelf tools, according to an MIT Technology Review report.

By Matt Ashare • Oct. 16, 2023

SMBs seek efficiency, customer connections in tech upgrades

Two-thirds of companies reported cost-cutting benefits as a result of tech stack enhancements, according to Verizon.

By Roberto Torres • Oct. 13, 2023

Ocean Spray targets core processes in digital transformation effort

Called xELERATE, the project seeks to enable technology across the business, according to Chief Digital and Technology Officer Jamie Head.

By Lindsey Wilkinson • Oct. 13, 2023

How the VA closed a 66% pay gap between public and private IT jobs

The agency moved to raise pay using a “people first, mission always” approach, according to Veterans Affairs Office CIO and CPO Nathan Tierney.

By Ryan Golden • Oct. 13, 2023

IT outages cost companies up to $1M per hour: report

Core business systems failures run companies nearly $8 million each year, according to New Relic.

By Roberto Torres • Oct. 12, 2023

Unilever taps Google Cloud, Accenture for custom enterprise app

The solution links more than 53,000 factory-based associates to Google collaboration tools and third-party learning and payroll systems, the consumer goods giant said.

By Matt Ashare • Oct. 11, 2023

Businesses using generative AI task CIOs with governance

One in 5 organizations adopting AI say no one is held accountable for the technology yet, according to Info-Tech Research Group data.

By Lindsey Wilkinson • Oct. 11, 2023

The top technology conferences to attend in 2024

The coming year will offer IT leaders plenty of opportunities to swap stories and learn about new technology use cases across multiple conferences and events.

By Roberto Torres • Oct. 11, 2023