IT Strategy: Page 3


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    Legacy tech woes fuel IT upgrades as CIOs grapple with costs

    Maintaining old systems slows down modernization efforts as enterprises rush to adopt agentic and generative AI.

    By Sept. 26, 2025
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    Accenture completes ‘reinvention’ as generative AI revenues roll in

    “Our data business is on fire,” CEO Julie Sweet said during the company’s Q4 2025 earnings call Thursday.

    By Matt Ashare • Sept. 25, 2025
  • Trendline

    IT Strategy

    CIOs must help their businesses address maintenance needs while keeping an eye on future innovation.

    By CIO Dive staff
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    Thai Phi Le/CIO Dive
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    Wendy’s taps restaurant vet to oversee international tech

    Sang Lee brings experience from major food brands as the restaurant chain aims for global expansion.

    By Sept. 25, 2025
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    Many material cybersecurity breaches go unreported: VikingCloud

    Attacks have escalated in frequency and severity in the past year, with AI serving as a primary driver, according to the firm.

    By Alexei Alexis • Sept. 25, 2025
  • Mark Zuckerberg, CEO of Meta, arrives to testify during a Senate Judiciary Committee hearing at the Dirksen Senate Office Building on January 31, 2024 in Washington, DC.
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    Kevin Dietsch via Getty Images
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    Meta launches lobbying effort to target state AI laws

    The company created a super PAC to back candidates who align with the company on AI oversight. It’s the latest sign of industry displeasure toward state AI laws.

    By Sept. 24, 2025
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    Financial firms fuel a surge in AI research, adoption

    Teams at JPMorgan Chase, Capital One, RBC, Wells Fargo and TD Bank are blazing a trail for the technology’s deployment in high-stakes, regulated environments, according to Evident Insights.

    By Matt Ashare • Sept. 24, 2025
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    Generative AI will affect tech jobs more than other sectors

    More than half of skills related to tech jobs will face greater transformation as generative AI comes into the fold, according to an Indeed report.

    By Sept. 23, 2025
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    Snowflake leads push to standardize metadata for AI

    Fragmented definitions strain AI’s ability to ingest data. Snowflake, Salesforce and other partners are driving a joint effort to create open source standardizations.

    By Sept. 23, 2025
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    Data center crunch leads businesses to play the long game

    A rise in demand for AI services is propelling IT leaders to plan for capacity as far as five years in advance. 

    By Sept. 23, 2025
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    Michael M. Santiago via Getty Images
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    Citi deploys agentic tools to in-house AI platform

    The financial services firm began initial rollout of agentic capabilities to 5,000 of its workers this month, according to a Monday announcement.

    By Sept. 22, 2025
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    Sponsored by Leviton

    Building what’s next for hyperscale and AI data centers

    Demand for AI, HPC and cloud computing are fueling a surge in data center growth.

    Sept. 22, 2025
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    Enterprise software spend accelerates amid AI adoption blitz

    As the technology ripples through IT budgets, it’s driving up costs across infrastructure, data management and applications, according to West Monroe.

    By Matt Ashare • Sept. 22, 2025
  • App icons for generative AI assistants OpenAI ChatGPT, Google Gemini, Anthropic Claude, DeepSeek, Meta AI and xAI Grok are pictured on a smartphone screen.
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    Worker trust in AI is low: Udacity

    AI is proliferating across businesses, much like the concerns about the accuracy of those tools, the survey found.

    By Sept. 19, 2025
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    Retrieved from Ally on July 23, 2025
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    Q&A

    Ally CIO: Pace of tech change ‘weighs on me’

    Sathish Muthukrishnan shared what’s surprised him about the use of Ally’s AI platform and the challenges of keeping up with rapid tech evolution.

    By Caitlin Mullen • Sept. 19, 2025
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    Nathan Howard via Getty Images
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    IT outages cost businesses $76M annually

    Significant downtime runs businesses $2 million for every hour operations are down, according to a study released by New Relic. 

    By Sept. 18, 2025
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    Mario Tama via Getty Images
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    McDonald’s taps seasoned exec to lead data, AI

    Das Dasgupta brings 25 years of experience to the restaurant chain, most recently as chief data and analytics officer at Starbucks. 

    By Sept. 18, 2025
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    Old IT systems weigh down bank modernization

    Banks are struggling to differentiate their digital products due to outdated tech, clearing the way for customer churn.

    By Updated Sept. 18, 2025
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    AI agents will be ‘gatekeepers of loyalty’ in hospitality: study

    The rise of agentic systems could shift customer loyalty toward algorithms, not hotel brands, according to Florida Atlantic University researchers.

    By Noelle Mateer • Sept. 16, 2025
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    Gartner predicts Fortune 500 companies won’t eliminate human agents anytime soon

    “Do we think there will be fewer agents? Yes. But a fully agentless future is not going to happen,” Gartner’s Kathy Ross said.

    By Kristen Doerer • Sept. 15, 2025
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    How to write an AI ethics policy for the workplace

    One expert emphasized flexibility, saying, “A static AI policy will be outdated before the ink dries.”

    By Caroline Colvin • Sept. 15, 2025
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    Permission granted by Tines
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    Sponsored by Tines

    Forrester study shows why IT is key to building trust and scaling AI

    New Forrester study of over 400 IT leaders finds they’re best positioned to lead AI orchestration.

    By Brad Rumph, Field CTO, Tines • Sept. 15, 2025
  • modernizing your IT for future success
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    Permission granted by Ideas2IT Technologies
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    Sponsored by Ideas2IT Technologies

    Why CIOs can’t afford another modernization failure in 2026

    Broken delivery models cost enterprises billions. If you’re in 2026 budget cycles, here's a must-read framework for 50–70% faster, de-risked legacy systems modernization.

    Sept. 15, 2025
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    Permission granted by Amazon Business
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    Sponsored by Amazon Business

    For CIOs, e-procurement integrations can drive efficiency and collaboration

    Integrated workflows boost visibility, savings and compliance across teams.

    Sept. 15, 2025
  • A closeup of Citi signage on a city storefront
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    Michael M. Santiago via Getty Images
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    Citi snags AI head from IBM

    Shobhit Varshney will help scale AI capabilities at the financial services company, Citi COO Anand Selvakesari said in an internal memo Tuesday.

    By Sept. 11, 2025
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    Opinion

    How CIOs can attract top AI talent without spending billions

    Athough big tech players are luring AI pros with large compensation packages, most companies are better equipped to attract top talent than they realize.

    By Kjell Carlsson • Sept. 10, 2025