IT Strategy: Page 3


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    Unilever readies use cases, adoption plans for EU AI Act provisions

    “We are in a really good place because we started early and we had that foundation of understanding,” Chief Privacy Officer Christine Lee said. 

    By Sept. 23, 2024
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    Sponsored by Crestron

    Building a stronger business with G-A-V: A framework for technology upgrades and trends

    Following the G-A-V framework allows you to keep up with the latest technology without getting caught by fading trends.

    By Brad Hintze, Executive Vice President, Global Marketing • Sept. 23, 2024
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    Trendline

    IT Security

    Security strategies benefit from nimbleness as companies respond to high-profile vulnerabilities and support internal talent gaps.

    By CIO Dive staff
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    Cloud paves the way for AI adoption

    Enterprises are fueling cloud investments ahead of AI deployment, showing a deep connection between the two technologies.

    By Sept. 20, 2024
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    AI specialists eye new, better jobs as demand rises

    Over half of AI professionals feel good about their prospects in today's job market, compared to just over one-third of all tech workers, according to Dice.

    By Sept. 19, 2024
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    Courtesy of T-Mobile
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    T-Mobile, OpenAI to equip customer care agents with AI platform

    The IntentCX platform will dig through existing information, as well as real-time customer intent data, to power better customer service outcomes.

    By Bryan Wassel • Sept. 19, 2024
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    Microsoft finance team puts Copilot to the test in transformation push

    The software giant’s finance professionals have become some of Copilot's top users in the company, Microsoft’s Cory Hrncirik said.

    By Alexei Alexis • Sept. 19, 2024
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    Salesforce rolls out $50M AI training push

    The software provider will waive fees on Trailhead platform courses and stand up an AI training hub at its San Francisco headquarters.

    By Sept. 18, 2024
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    Citi tech chief to share data responsibility with COO

    Anand Selva will co-lead the data program with Tim Ryan, the bank’s head of technology and business enablement.

    By Rajashree Chakravarty • Sept. 17, 2024
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    How PepsiCo capped cloud overspend

    “From a FinOps perspective, you're never done — no matter how great you think you are, there’s more to do tomorrow,” PepsiCo IT Senior Director Kimberly Floss said.

    By Sept. 17, 2024
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    Microsoft names former GE CFO to long-vacant COO role

    The tech giant is filling a position that went unoccupied for eight years, as it continues to bet big on AI.

    By Grace Noto • Sept. 16, 2024
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    Family Dollar implements AI for category management, merchandising

    The discount chain picked Dunnhumby to power a platform aimed at localizing product assortment to better meet shoppers’ needs.

    By Peyton Bigora • Sept. 13, 2024
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    Dell awaits PC refresh cycle, leans on server segment to buoy revenues

    The company sees a bright future in PC sales on the horizon, but not until late in the year, COO Jeffrey Clarke said Tuesday at a Goldman Sachs technology conference.

    By Sept. 12, 2024
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    Global cybersecurity workforce growth flatlines, stalling at 5.5M pros

    Budget cuts, layoffs and hiring freezes are exacerbating a global staffing shortage in cyber defense.

    By Matt Kapko • Sept. 12, 2024
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    JPMorgan Chase to equip 140K workers with generative AI tool

    The bank expects up to $2 billion in AI-related upside, President and COO Daniel Pinto said during a conference earlier this week. 

    By Sept. 11, 2024
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    Forget AI: core digital skills still rule hiring priorities

    Basic computer competencies are listed in more than one in every 10 job postings, according to an Indeed analysis.

    By Sept. 11, 2024
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    How the NFL plans to tackle generative AI this season

    Employees in the league’s media division are using Amazon Q Business and a Bedrock-based research tool to improve workflows and productivity.

    By Updated Sept. 12, 2024
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    Papa Johns hires former Wendy’s CIO as digital chief

    Kevin Vasconi will oversee consumer-facing, corporate and back-of-house technology at the pizza chain.

    By Aneurin Canham-Clyne • Sept. 9, 2024
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    Mario Anzuoni/Reuters

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    Colgate-Palmolive deploys AI to drive top-line growth, productivity

    The company is working to hone its AI efforts around revenue management, advertising and cost savings, CEO Noel Wallace said.

    By Sept. 9, 2024
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    Tech unemployment grew in August but open roles abound

    IT positions across the economy dipped by 28,000 in August, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

    By Sept. 6, 2024
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    AT&T takes Broadcom to court over VMware support services dispute

    The telecommunications company claims it is being bullied into “paying a king’s ransom” for software it does not want or need, according to the complaint.

    By Sept. 5, 2024
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    When hiring budgets are tight, reskilling may help fill jobs

    Reskilling current employees is a much more predictable model than the hit-or-miss tactic of recruiting for experience, one leader said.

    By Kathryn Moody • Sept. 5, 2024
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    Microsoft-Inflection deal clears UK regulators’ competition probe

    The agreement between the two companies does not substantially hurt fair competition, the Competition and Markets Authority said Wednesday.

    By Sept. 4, 2024
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    SAP CTO to step down, apologizes for ‘inappropriate’ behavior

    Juergen Mueller will depart the company Sept. 30 after behavior that "did not reflect our values at SAP" during a company event.

    By Sept. 3, 2024
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    CIO lessons on business continuity after the CrowdStrike outage

    Checking the links between IT systems and reviewing business continuity plans can help CIOs stop the next major interruption before it happens.

    By Sept. 3, 2024
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    Stephen Lam via Getty Images
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    Salesforce bets on generative AI agents as the future of customer service

    The Agentforce platform, which will publicly launch in October, has found success among early adopters, CEO Marc Benioff said.

    By Bryan Wassel • Aug. 30, 2024