General Mills rolls out MillsChat, an internal generative AI tool

The private, text-based assistant was built on Google’s PaLM 2 model and helps employees with writing, summarizing and brainstorming.

By Lindsey Wilkinson • Feb. 22, 2024

Generative AI skills bring nearly 50% salary bump: Indeed

Tech workers who are competent in the nascent technology can expect average salaries of more than $174,000, according to the company.

By Roberto Torres • Feb. 21, 2024

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Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

Why enterprises neglect billions in cloud savings

ProsperOps analyzed $1.5 billion in AWS compute spend and found that most organizations fail to take advantage of built-in discounts.

By Matt Ashare • Feb. 20, 2024

ERP overhauls will pack more punch in 2024

Companies will spend this year upgrading ERPs ahead of regulatory requirements. On-prem systems will keep moving to the cloud in search of software and AI improvements.

By Jen A. Miller • Feb. 20, 2024

L’Oréal leans into AI with data in mind

“AI now transcends many of the things we do,” CEO Nicolas Hieronimus said during the beauty company’s earnings call. 

By Lindsey Wilkinson • Feb. 16, 2024

Cisco to lay off more than 4K in restructuring

The company plans to trim 5% of its workforce in a push to align expenses with flagging market indicators.

By Roberto Torres • Feb. 15, 2024

From CIO to CEO: How Gary Hoberman made the leap to startup land

The Unqork founder spent two decades grappling with technical debt. Then, he left corporate life and set out to untangle legacy code.

By Matt Ashare • Feb. 15, 2024

Why generative AI experiments fail

CIOs shouldn’t lessen their expectations for the technology but rather know how to move forward, either by tweaking plans or cutting the cord on a project altogether. 

By Lindsey Wilkinson • Feb. 14, 2024

Despite career concerns, IT admins see AI as net positive

Some technologists are worried about the impact of the technology on their career outlook as enterprises embrace AI in their IT operations.

By Roberto Torres • Feb. 14, 2024

6 steps for CIOs enabling global IT operations

Before company stakeholders can rely on technology teams for support, IT must globalize its own processes, from data collection to infrastructure.

By Rebecca Ray • Feb. 13, 2024

Hershey weathers sales, inventory dip as ERP upgrade continues

The end of the ERP overhaul is in sight, though the company is working to ensure initiatives don’t outpace organizational capacity. 

By Lindsey Wilkinson • Feb. 12, 2024

Mainframes solidify hold on core enterprise systems

On-premises compute survived the rush to cloud and isn’t going away any time soon, according to Advanced.

By Matt Ashare • Feb. 12, 2024

AI-enabled PCs to infiltrate enterprise IT this year

Laptops and desktops with enhanced processing power will account for nearly one-quarter of shipments in 2024, as manufacturers ramp up production.

By Matt Ashare • Feb. 9, 2024

AI fundamentals among most-needed digital skills, job seekers say

Most tech job seekers are aware of AI's impact on the workforce, a CompTIA report finds.

By Roberto Torres • Feb. 9, 2024

What CIOs stand to gain in a tech M&A revival

Acquisitions by companies like IBM, Cisco and SAP reflect a trend that gives IT executives a window to centralize IT spend around key vendors.

By Matt Ashare • Feb. 9, 2024

What to know about the 200-member AI safety alliance

The alliance aims to support "the development and deployment of safe and trustworthy artificial intelligence," the U.S. Department of Commerce said.

By Roberto Torres • Feb. 8, 2024

AI development skills are in high demand, but training lags

Software developers, working to grow their skills, prefer learning within the context of a work project, according to HackerRank.

By Roberto Torres • Feb. 8, 2024

Cushman & Wakefield takes collaborative approach in AI+ strategy

Diversifying the voices at the table at all times is key, according to Sal Companieh, chief information and digital officer.

By Lindsey Wilkinson • Feb. 7, 2024

Why CIOs must work with AI service providers

Executives should help their organizations become a data-centric business, working with vendors to set generative AI use cases and place AI trust and security frameworks.

By Annette Zimmermann • Feb. 7, 2024

Amazon CEO seeks to ‘reinvent’ customer experience with generative AI

The cloud and e-commerce giant is building dozens of generative AI-powered apps to improve customer experience across its businesses.

By Bryan Wassel • Feb. 6, 2024

McDonald’s invests aggressively in technology

The fast food giant’s three-pronged plan aims to digitally transform customer experience, franchise operations and core systems, President and CEO Chris Kempczinski said Monday.

By Matt Ashare • Feb. 6, 2024

Tech salaries contracted in 2023 after hiring pullback

The dip in compensation reflects layoffs at large tech providers and economic headwinds, according to Dice research.

By Roberto Torres • Feb. 6, 2024

Tech job postings, sector hiring rebound in January

IT job postings soared to nearly 400,000 in January, a sign of stronger demand ahead.

By Roberto Torres • Feb. 2, 2024

Why Discover went all-in on open source

The company’s tech leadership eased the product development process, removing barriers to innovation and opening pathways for engineers to advance.

By Matt Ashare • Feb. 2, 2024

What is top of mind for CIOs in 2024?

Executives will track the evolution of generative AI while keeping IT spending in check and tech vacancies filled.

By Roberto Torres • Jan. 31, 2024