Victoria’s Secret to infuse AI into online shopping

The intimate apparel company tapped Google Cloud’s Vertex AI to enhance search capabilities and personalize product recommendations.

By Kristen Doerer • Jan. 11, 2024

SAP adds board-level cloud migration unit, reshuffles executive roles

The ERP behemoth aims to ease customers’ journey to SaaS as it moves to a usage-based pricing model.

By Matt Ashare • Jan. 11, 2024

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

Businesses work to deliver on generative AI aspirations in 2024

Turning hype into tangible business value is quite the feat, but it's what the C-suite expects from CIOs this year.

By Lindsey Wilkinson • Jan. 11, 2024

Cracking COBOL: Banks to deploy AI to retool legacy apps

Generative AI will help engineers retool aging applications, overcoming a major modernization hurdle, according to Accenture.

By Matt Ashare • Jan. 9, 2024

7 business technology trends to watch in 2024

Technology leaders will spend much of this year perfecting their businesses' AI strategies, keeping an eye on the budget and attracting tech talent.

By Roberto Torres , Matt Ashare , Lindsey Wilkinson • Jan. 9, 2024

How CIOs can overcome ‘AI-washing’ while vetting vendors

Analysts expect regulatory agencies to monitor the validity of AI claims. But CIOs need to keep a close eye on vendors as well. 

By Lindsey Wilkinson • Jan. 8, 2024

IT unemployment rose in December, but experts remain optimistic

Despite the increase, the technology industry added nearly 13,000 new positions last month, marking its largest increase since April 2023.

By Roberto Torres • Jan. 5, 2024

LastPass enforces 12-character master password lengths

The password manager enforced its guidance on master password complexity nearly a year and a half after a major cyberattack.

By Matt Kapko • Jan. 5, 2024

Even with AI, human touch remains essential in customer service

Though customers are comfortable with agents using AI to speed up inquires, they still want to talk to live humans, research found.

By Bryan Wassel • Jan. 5, 2024

Enterprise tech buyers prize efficiency, productivity gains

While immediate business value is a priority, organizations also want vendors to provide implementation expertise, according to Forrester.

By Matt Ashare • Jan. 4, 2024

Should CIOs worry about the GPU shortage?

Chipmakers, hyperscalers and other IT providers are rushing to deliver the processors enterprises need for generative AI initiatives.

By Matt Ashare • Jan. 4, 2024

Xerox to trim 15% of workforce in restructuring effort

The IT firm will cut its headcount by roughly 3,000 workers in the first quarter as it rolls out a new operating model.

By Roberto Torres • Jan. 3, 2024

Data privacy risks stall AI adoption in corporate finance

Despite concerns, most leaders expect generative AI to become a core component of financial processes, according to a OneStream poll.

By Alexei Alexis • Jan. 3, 2024

Employees turn to generative AI for research, data analysis as 2024 kicks off

With broad enterprise adoption still in the early stages, the technology is finding its way into daily workflows.

By Lindsey Wilkinson • Jan. 2, 2024

7 CIO storylines to watch in 2024

Cloud, AI and tech talent will keep IT leaders on their toes as the year advances.

By Roberto Torres • Jan. 2, 2024

Industry clouds set for slow start in the new year: Forrester

Cost and lack of clear path to ROI to hinder adoption in 2024, according to the analyst firm’s research.

By Matt Ashare • Dec. 21, 2023

Rite Aid banned from use of facial recognition tech for 5 years

The company’s “reckless” use of the technology harmed customers, the FTC said in a court case settlement.

By Nate Delesline III • Dec. 20, 2023

3 steps to proactive IT cost optimization

CIOs should create an action plan to track costs, looking for significant opportunities for savings in order to fund transformation.

By David McIntire and Pieter Pottie • Dec. 20, 2023

How Capital One, Arvest Bank keep cloud costs under control

Industry best practices, tools and data hygiene help the two organizations get clarity on total cost of ownership.

By Roberto Torres • Dec. 20, 2023

Cloud, IT architecture top list of highest-paying tech jobs

Skill gaps led companies to pay a premium for top tech talent, increasing the average annual salary by $20,000 this year.

By Lindsey Wilkinson • Dec. 19, 2023

Accenture’s AI business booms as enterprises shift to deployment mode

“2023 was a year of generative AI experimentation,” CEO Julie Sweet said Tuesday. “We are now focusing on helping our clients in 2024 realize value at scale.”

By Matt Ashare • Dec. 19, 2023

What the SEC weighed as it finalized its cyber disclosure rules

Compliance costs and a company’s need to remediate security incidents shaped the SEC’s final guidance.

By David Jones • Dec. 19, 2023

Intel infuses PCs with AI chips as enterprise refresh rush nears

The chipmaker’s Core Ultra mobile processors will power more than 230 PC models from Dell, Lenovo, Microsoft and others.

By Matt Ashare • Dec. 18, 2023

AI implementation reshapes roles, sought-after skills

CIOs and CTOs expect AI use to broaden data analytics access, but tech leaders still have concerns about related risks, according to Dynatrace research.

By Lindsey Wilkinson • Dec. 18, 2023

Gartner elevates Oracle in annual hyperscaler assessment

The company joined AWS, Microsoft and Google Cloud as a leading provider in the analyst firm’s annual review of strategic cloud platform service vendors.

By Matt Ashare • Dec. 18, 2023