American Airlines CIO on redefining CX with tech

On a recent podcast, Ganesh Jayaram discussed the carrier’s revamped app and self-service capabilities as it turns to AI to avoid missed connections.

By Kristen Doerer • July 2, 2025

Senate strikes AI state law freeze as budget bill passes

Following an initial compromise to shorten the moratorium, Sen. Marsha Blackburn led a successful repeal of the provision Tuesday morning.

By Roberto Torres • July 1, 2025

Explore the Trendline➔

Top 5 stories from CIO Dive

Shifts in enterprise software use, ongoing generative AI adoption plans and budget pressures ruled CIO priorities in the first half of the year.

By CIO Dive staff

GOP governors blast proposed AI state law freeze

More than a dozen governors called on Congress to strike the moratorium from the budget bill as it advances through the Senate.

By Roberto Torres • June 30, 2025

Insurers ramp up AI adoption — cautiously

AXA and Allianz are bellwethers in an industry that’s investing heavily in tools and talent to scale the technology, according to benchmarking firm Evident.

By Matt Ashare • June 30, 2025

Microsoft to make Windows more resilient following 2024 CrowdStrike outage

The company has been working with security partners to make sure future software updates don’t lead to operational disruptions for customers.

By David Jones • Updated June 26, 2025

Mondelēz demystifies AI-powered coding gains

The snack maker is using Amazon Q to reduce development time, address resource constraints and speed up its third wave of cloud migrations.

By Lindsey Wilkinson • June 27, 2025

Data center vacancy rates hit record low

As AI adoption ramped up, colocation facility rental rates rose precipitously during the first three months of the year, according to CBRE research.

By Matt Ashare • June 26, 2025

Bloomin’ Brands drafts industry vet for CIO role

Rafael Sanchez will lead tech operations for Outback Steakhouse’s parent company, effective June 30.

By Lindsey Wilkinson • June 25, 2025

Clorox to replace 25-year-old tech with new ERP

The household products manufacturer is building inventory at its retailers as a buffer while it transitions its system.

By Antone Gonsalves • June 25, 2025

Love’s names first CTO

Tim Langley-Hawthorne joins the travel center company from Hertz, where he served as SVP and chief information officer.

By Jessica Loder • June 25, 2025

Walmart’s latest AI feature aims to help associates overcome language barriers

The retailer is updating its associate app to include real-time translation in 44 languages, alongside AI-driven task management.

By Bryan Wassel • June 25, 2025

Banking industry, big tech unite to forge AI adoption guidelines

Citi and Morgan Stanley joined forces with AWS, Microsoft and Google Cloud to set open-source controls for secure AI adoption in the financial industry.

By Matt Ashare • June 24, 2025

Accenture fuses 5 business units to prioritize ‘reinvention services’

The firm's realigned strategy aims to capitalize on AI-driven transformation projects as enterprises trim discretionary spend, CEO Julie Sweet said.

By Matt Ashare • June 23, 2025

The connected ecosystem: From IT bottleneck to business driver

Without streamlined integration, any enhancement can actually slow down progress and increase risk.

June 23, 2025

McDonald’s appoints US CIO

Valerie Ashbaugh is set to switch positions with long-time tech chief Whitney McGinnis, who will serve as SVP, commercial products and platforms.

By Julie Littman • June 20, 2025

Cigna launches generative AI assistant for members

The health insurer is trying to improve the customer experience by connecting them with an AI bot, but analyses show generative AI can make mistakes.

By Rebecca Pifer • June 17, 2025

Broadcom deploys souped up VMware private cloud

The company made its VMware Cloud Foundation 9.0 bundle generally available to customers Tuesday after two months of public beta pre-release.

By Matt Ashare • June 17, 2025

Tech roles proliferate in the C-suite amid AI adoption push

Half of executives say their organization has at least four C-level technology officers, according to Deloitte data.

By Roberto Torres • June 17, 2025

Start small, win big: How to choose the right AI use cases

CIOs can guide their organizations to success by focusing on applications that solve existing pain points and provide measurable business value.

By Becky Carroll • June 16, 2025

Michelin scraps VMware containers for open-source Kubernetes platform

The tire manufacturer saw costs decrease 44% after moving 450 applications to an in-house platform.

By Matt Ashare • June 13, 2025

Starbucks deploys virtual assistant to improve workflows

Green Dot Assist will help staff look up various ingredients for drinks, troubleshoot equipment and help managers staff last-minute callouts.

By Julie Littman • June 11, 2025

How 3 banks are capitalizing on AI

Lloyds Banking Group, NatWest and Truist are building on in-house productivity gains to scale more ambitious use cases.

By Matt Ashare • June 10, 2025

AI skills shortage surpasses big data, cybersecurity

Scarcity of AI skills jumped from 2023, marking the steepest rise Nash Squared has ever recorded.

By Roberto Torres • June 10, 2025

VMware accuses Siemens of stalling in software licensing dispute

The Broadcom-owned vendor complained of discovery process delays Friday in a civil suit stemming from a September support service renewal request.

By Matt Ashare • June 9, 2025

US sheds 131K tech jobs in May as economic uncertainty persists

Despite the dip, total IT employment remains positive for the year, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

By Roberto Torres • June 6, 2025