AI & Future Tech: Page 12

  • A Lowe's store stands in Brooklyn on Feb. 27, 2024 in New York City.
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    Lowe’s, Home Depot tout CX wins from AI projects

    The home improvement retailers reported customer service improvements and easier information gathering as access to the technology expanded. 

    By • May 22, 2025
  • Lincoln Financial sign is pictured at the company's branch office in Radnor, Pennsylvania on November 4, 2023.
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    Lincoln Financial drafts former JPMorgan Chase executive as CTO

    Tom Anfuso will guide IT infrastructure strategy for the insurance and financial services firm, reporting to CIO Jennifer Charters.

    By Matt Ashare • May 22, 2025
  • IT Programer Working on Desktop Computer in Data Center System Control Room Explore the Trendline➔
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    Trendline

    IT Upgrades

    CIOs must help their businesses address maintenance needs while keeping an eye on future innovation.

    By CIO Dive staff
  • Software developers sit at a desk with multiple screens, using AI agent.
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    Agentic AI delivers measurable value to early adopters

    Nearly three-quarters of senior leaders believe the technology will give their company a significant competitive advantage in the coming year, PwC found.

    By • May 22, 2025
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    IT chiefs contend with AI’s seismic change

    Tech leaders at the MIT Sloan CIO Symposium described sweeping transformation ahead as agentic AI enters the workforce. But data, people and security problems loom large.

    By • May 21, 2025
  • A close up picture of an American Express credit card.
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    Nvidia, American Express join the FinOps Foundation

    The nonprofit trade group also welcomed AMD, Snowflake and ServiceNow to its ranks Wednesday amid a tech sector push to curb cloud spend.

    By Matt Ashare • May 21, 2025
  • Ford vehicles sit on a dealership lot in Austin, Texas, on April 18, 2025.
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    Brandon Bell via Getty Images
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    Carmakers rev up AI efforts amid economic uncertainty

    Ford, General Motors and Toyota pursue use cases to enhance customer experience, optimize costs and drive profits, executives said in their latest financial reports.

    By • May 21, 2025
  • A building with the SAP corporate logo is pictured in St.Leon-Rot, Germany on July 29, 2024.
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    SAP retools its cloud-based ERP to ease migrations

    The software vendor aims to simplify the shift from on-premises systems with line-of-business bundles for finance, supply chain, HR, procurement and CX.

    By Matt Ashare • May 20, 2025
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    Opinion

    How to prevent AI agents from becoming data security threats

    Agentic AI promises productivity boosts but could also create major security risks. For CIOs, relying on well-established governance policies could make the difference.

    By Rahul Auradkar • May 20, 2025
  • Nvidia CEO Jensen Huang delivers speaks during the Nvidia GTC 2025 on March 18, 2025 in San Jose, California.
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    Nvidia activates AI PC partners, rolls out GPU cloud

    “We have to reinvent computing and bring AI into traditional enterprise computing,” Nvidia CEO Jensen Huang said at the Computex conference.

    By Matt Ashare • May 19, 2025
  • A laptop screen displays welcome screens and messages on the Github developer platform website, on Feb. 23, 2024 in London, England.
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    Leon Neal via Getty Images
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    GitHub adds agentic capabilities to Copilot in latest automation push

    Developers will be able to assign agents to refactor code, improve test coverage, fix defects and modernize apps, among other tasks. 

    By • May 19, 2025
  • The facade of the Capgemini headquarters in Issy-les-Moulineaux, France on March 29, 2025.
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    AI makes further inroads into the mainframe ecosystem

    Capgemini and Rocket Software each rolled out automation tools to help enterprises manage and modernize legacy infrastructure last week.

    By Matt Ashare • May 19, 2025
  • Closeup shot of two unrecognisable businesspeople shaking hands in an office
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    Businesses revamp procurement amid AI adoption swell

    Most companies are imposing stricter requirements when evaluating AI-powered software compared with other technologies, according to G2.

    By • May 16, 2025
  • Two software developers sit in front of multiple computer screens writing code.
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    The high price of untested code

    Two-thirds of organizations are at risk of a costly software outage in the next year, according to Tricentis.

    By Matt Ashare • May 16, 2025
  • corporate signage bearing the Salesforce logo in front of a towering skyscraper
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    Salesforce beefs up agent capabilities with Convergence acquisition

    The startup’s resources will help power Agentforce as the CRM vendor deploys flexible pricing for the platform. 

    By • May 15, 2025
  • The letters AI on a digital block
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    Generative AI may shoulder up to 40% of workload, some bank execs predict

    Six in 10 bank executives list generative AI as a top investment priority this year, according to a survey published in April by KPMG.

    By Caitlin Mullen • May 15, 2025
  • AI Artificial Intelligence technology for data analysis
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    One vendor works to mitigate AI’s accuracy problem

    Vectara’s newly released Hallucination Corrector attempts to bolster generative AI and agent validity.

    By • May 14, 2025
  • Marsh McLennan office building is pictured in Toronto on May 16, 2020.
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    Marsh McLennan gears up for massive AWS migration

    The 150-year-old professional services firm will move the majority of its on-premises infrastructure to the cloud as part of a multiyear plan.

    By Matt Ashare • May 14, 2025
  • IBM headquarters located in SOMA district, downtown San Francisco, on Aug, 21, 2019.
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    Despite AI challenges, CEOs say they are doubling down on investments

    CEOs emphasized the need for strategic leadership and specialized talent, especially for jobs that didn’t exist a year ago, IBM said in a report.

    By Carolyn Crist • May 14, 2025
  • The Kyndryl logo pictured inside the IT infrastructure services provider's headquarters in New York.
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    Permission granted by Kyndryl
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    Kyndryl expands cloud alliance with Microsoft

    The partnership integrates Kyndryl Distributed Cloud services with the hyperscaler’s Azure Arc and Azure Local hybrid management tools.

    By Matt Ashare • May 13, 2025
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    Siloed data undercuts IT operations, AI ambitions

    Technology teams are grappling with complexities and inefficiencies that are putting their goals further out of reach, according to an Ivanti report.

    By • May 13, 2025
  • A person wearing blue latex gloves holding a magnifying glass over a microchip.
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    The limitations of AI in chip manufacturing

    Leaders from Intel, EMD and GlobalFoundries discussed the challenges they see as the semiconductor industry adapts artificial intelligence to get results faster.

    By Nathan Owens • May 13, 2025
  • A computer screen displays a snippet of legacy COBOL programming language code.
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    Enterprises eye AI assistants to modernize systems

    “Tech debt isn't just a weight — it's a ticking time bomb that’s threatening the future of global enterprises,” HFS Research Chief Analyst and CEO Phil Fersht said.

    By Matt Ashare • May 12, 2025
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    As AI use grows, so do CIO concerns about cybersecurity

    While enterprises press forward on AI initiatives, IT leaders see the potential for weaknesses against an expanding attack surface, according to a Flexential survey.

    By • May 12, 2025
  • A man with a suitcase walks past an advertisement for artificial intelligence company Artisan posted on a bus stop
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    Justin Sullivan via Getty Images
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    About 1 in 8 US workers could be displaced due to automation

    Roughly half of all jobs face a slight or moderate risk of automation in the near future, SHRM said.

    By Carolyn Crist • May 12, 2025
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    Permission granted by Zilla, a CyberArk Company
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    Sponsored by Zilla, a CyberArk Company

    Strategies for managing non-human identities

    Managing non-human identities is tough. These 4 strategies make it simpler.

    May 12, 2025