AI & Future Tech: Page 3


  • The Klarna logo in front of pink balloons
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    Astrid Stawiarz via Getty Images
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    Klarna sees its AI assistant as a success. Is it too early to tell?

    The customer service assistant is handling the work of 700 full-time agents, Klarna said, but experts note the human touch is still important.

    By Bryan Wassel • March 12, 2024
  • OpenAI CEO Sam Altman walks on the House side of the U.S. Capitol on January 11, 2024 in Washington, DC.
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    Kent Nishimura via Getty Images
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    OpenAI quells some enterprise fears as leadership saga concludes

    The AI startup’s board expansion to include more enterprise experience will partly allay customer worries, one expert said, but safety concerns across vendors persist.

    By March 11, 2024
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    Trendline

    Generative AI

    Companies are pushing technology executives to leverage generative AI, a task that requires customize strategies and the necessary guardrails.

    By CIO Dive staff
  • A sign is posted in front of Nvidia headquarters on February 22, 2023 in Santa Clara, California.
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    Justin Sullivan / Staff via Getty Images
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    Nvidia, HP give data science a GPU boost

    The two tech companies will infuse enterprise AI workstations with GPU-powered data processing and model building software.

    By March 8, 2024
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    FG Trade via Getty Images
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    Salesforce targets healthcare sector with tailored AI copilot

    The conversational assistant can summarize patient details, update member information and automate outreach. 

    By March 8, 2024
  • Accenture CEO Julie Sweet speaks onstage at the Yahoo Finance All Markets Summit on October 25, 2017 in New York City.
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    Cindy Ord / Stringer via Getty Images
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    Accenture to buy Udacity, pledges $1B more in AI skills push

    The professional services firm plans to integrate the learning platform's content with a new training service for clients.

    By March 6, 2024
  • A general view of the headquarters of SAP AG, Germany's largest software company on January 8, 2013 in Walldorf, Germany.
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    Thomas Lohnes / Stringer via Getty Images
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    SAP beefs up generative AI toolbox with new data integrations

    As part of a broader shift to cloud, the ERP giant will enhance analytics and expand AI governance capabilities.

    By March 6, 2024
  • The Salesforce logo is seen at its headquarters in San Francisco
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    Stephen Lam via Getty Images
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    Salesforce adds low-code tools to customize generative AI copilot

    The set of low-code tools includes a Copilot Builder, Prompt Builder and Model Builder, which let customers work with select LLMs or import their own.

    By March 6, 2024
  • Anthropic Co-Founder & CEO Dario Amodei speaks onstage during TechCrunch Disrupt 2023 at Moscone Center on September 20, 2023 in San Francisco, California.
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    Kimberly White via Getty Images
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    Anthropic rolls out Claude 3, says it outperforms generative AI rivals

    The AI startup unveiled a set of three foundational models with increased analysis and code generation capabilities, called Opus, Sonnet and Haiku.

    By March 4, 2024
  • Male IT Specialist Walks Between Row of Operational Server Racks in Data Center.
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    gorodenkoff via Getty Images
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    Fees consume nearly half of cloud data storage spending: report

    Most enterprise customers exceeded object storage budgets last year and expect to increase spending in 2024, according to Wasabi.

    By March 4, 2024
  • software developers using computer to write code sitting at desk with multiple screens work remotely in home at night.
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    MTStock Studio via Getty Images
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    Opinion

    3 CIO considerations for the generative AI onslaught

    The technology calls for a strategic adoption process as new tools can lead to sprawl and push spending upwards.

    By Cameron Adams • March 4, 2024
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    Permission granted by Kelly Arc
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    Sponsored by Kelly

    TA and AI are a perfect match. But where, oh where, do you find the AI expertise?

    Recruiters are increasingly turning to their IT colleagues for AI and automation tools that make the talent acquisition process easier. But does your organization have the skills to design and implement these solutions?

    March 4, 2024
  • The Dell logo is displayed on the exterior of the new Dell research and development facility on October 19, 2011 in Santa Clara, California.
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    Justin Sullivan / Staff via Getty Images
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    Dell says on-prem is the future of AI

    “AI tracks to where the data is created, which is on-prem or out at the edge of the network," said COO Jeff Clarke.

    By March 1, 2024
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    Courtesy of Snowflake
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    Snowflake details next stage of AI data strategy as new CEO takes the helm

    The retirement of Snowflake’s CEO and ascendance of its SVP of AI punctuates an AI-fueled data boom for the company. 

    By Feb. 29, 2024
  • The Salesforce logo is seen at its headquarters in San Francisco
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    Stephen Lam via Getty Images
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    Salesforce wants to unlock ‘islands of trapped data’

    CEO Marc Benioff is adamant that businesses need a seamless data experience if they want to benefit from generative AI.

    By Feb. 29, 2024
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    Getty Images via Getty Images
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    Generative AI could deliver a $2.25 trillion economy boost: report

    Despite lofty expectations for enterprise productivity, business leaders are struggling to quantify the technology’s ROI.

    By Feb. 28, 2024
  • Zoom founder Eric Yuan speaking on a podium
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    Kena Betancur via Getty Images
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    Zoom wants to customize, monetize generative AI assistant, CEO says

    Launched in September, 510,000 accounts are already using the Zoom AI Companion platform. 

    By Feb. 27, 2024
  • A general view of a Wendys restaurant on September 15, 2022 in Farmingdale, New York, United States.
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    Bruce Bennett / Staff via Getty Images
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    Wendy’s promotes CTO to CIO role

    As CTO, Matt Spessard led the rollout of Google Vertex AI chatbot capabilities into the drive-thru experience. As CIO, he’ll expand the pilot program. 

    By Feb. 27, 2024
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    Bill Oxford via Getty Images
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    Average software waste hit $18M last year despite optimization push

    Overall SaaS spending fell year over year, but shadow IT overspend and app redundancies persisted, Zylo research found.

    By Feb. 27, 2024
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    miniseries via Getty Images
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    Employees have mixed feelings about AI, Slack finds

    As adoption grows, more than one-quarter of surveyed desk workers are concerned about the impact of AI implementation.

    By Feb. 27, 2024
  • IT workers code in office
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    AnnaStills via Getty Images
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    Can AI coding tools meet enterprise expectations?

    As interest in coding companions grows, leaders are closely watching the quality, security and durability of generated code.

    By Feb. 26, 2024
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    Pekic via Getty Images
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    Opinion

    How to navigate talent management in the age of AI

    Valuing human skills, fostering inclusivity and navigating the ethics of AI can make tech roles sustainable and fulfilling.

    By Charman Hayes • Feb. 23, 2024
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    Cloud waste, hyperscaler discounts shape FinOps priorities

    As enterprises brace for ballooning AI spend, the pressure’s on to squeeze the most out of commitment-based discounts and existing deployments.

    By Feb. 23, 2024
  • A sign is posted in front of Nvidia headquarters on February 22, 2023 in Santa Clara, California.
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    Justin Sullivan / Staff via Getty Images
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    Nvidia ramps up GPU production to fuel AI data center revolution

    The chipmaker expects demand to outpace supply through the year. “We’ll do our best,” CEO Jensen Huang said Wednesday.

    By Feb. 22, 2024
  • Boxes of General Mills cereal are displayed on a grocery store shelf on December 20, 2023 in San Anselmo, California
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    Justin Sullivan via Getty Images
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    General Mills rolls out MillsChat, an internal generative AI tool

    The private, text-based assistant was built on Google’s PaLM 2 model and helps employees with writing, summarizing and brainstorming.

    By Feb. 22, 2024
  • A young woman is seated at a desk surrounded by monitors displaying data, she is contemplating in this dark, moody office
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    Laurence Dutton via Getty Images
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    Cost rules in enterprise software purchases

    Demand for AI and cyber capabilities is driving enterprise customers to add functionality and upgrades to recently purchased solutions, according to Gartner.

    By Feb. 22, 2024