Salesforce beefs up agent capabilities with Convergence acquisition

The startup’s resources will help power Agentforce as the CRM vendor deploys flexible pricing for the platform. 

By Nicole Laskowski • May 15, 2025

Generative AI may shoulder up to 40% of workload, some bank execs predict

Six in 10 bank executives list generative AI as a top investment priority this year, according to a survey published in April by KPMG.

By Caitlin Mullen • May 15, 2025

One vendor works to mitigate AI’s accuracy problem

Vectara’s newly released Hallucination Corrector attempts to bolster generative AI and agent validity.

By Lindsey Wilkinson • May 14, 2025

Marsh McLennan gears up for massive AWS migration

The 150-year-old professional services firm will move the majority of its on-premises infrastructure to the cloud as part of a multiyear plan.

By Matt Ashare • May 14, 2025

Despite AI challenges, CEOs say they are doubling down on investments

CEOs emphasized the need for strategic leadership and specialized talent, especially for jobs that didn’t exist a year ago, IBM said in a report.

By Carolyn Crist • May 14, 2025

Kyndryl expands cloud alliance with Microsoft

The partnership integrates Kyndryl Distributed Cloud services with the hyperscaler’s Azure Arc and Azure Local hybrid management tools.

By Matt Ashare • May 13, 2025

Siloed data undercuts IT operations, AI ambitions

Technology teams are grappling with complexities and inefficiencies that are putting their goals further out of reach, according to an Ivanti report.

By Lindsey Wilkinson • May 13, 2025

The limitations of AI in chip manufacturing

Leaders from Intel, EMD and GlobalFoundries discussed the challenges they see as the semiconductor industry adapts artificial intelligence to get results faster.

By Nathan Owens • May 13, 2025

Enterprises eye AI assistants to modernize systems

“Tech debt isn't just a weight — it's a ticking time bomb that’s threatening the future of global enterprises,” HFS Research Chief Analyst and CEO Phil Fersht said.

By Matt Ashare • May 12, 2025

As AI use grows, so do CIO concerns about cybersecurity

While enterprises press forward on AI initiatives, IT leaders see the potential for weaknesses against an expanding attack surface, according to a Flexential survey.

By Lindsey Wilkinson • May 12, 2025

About 1 in 8 US workers could be displaced due to automation

Roughly half of all jobs face a slight or moderate risk of automation in the near future, SHRM said.

By Carolyn Crist • May 12, 2025

Strategies for managing non-human identities

Managing non-human identities is tough. These 4 strategies make it simpler.

May 12, 2025

1 in 3 IT leaders pull back on AI investments: Asana

A lack of employee training and rushed investments in the technology contributed to "half-baked" adoption strategies, according to Asana.

By Lindsey Wilkinson • May 9, 2025

Aflac CIO departs for Unum Group

The 175-year-old insurer appointed Shelia Anderson to the role of chief information and digital officer Thursday.

By Matt Ashare • May 9, 2025

Microsoft commits to Google’s interoperability protocol for AI agents

The cloud giant joins more than 50 technology partners that are supporting the Agent2Agent standard, including Salesforce, Oracle and SAP. 

By Lindsey Wilkinson • May 8, 2025

CIOs defer projects, cut costs as tariff uncertainty sours IT spending plans

Economic concerns rapidly reshuffled tech priorities in April, according to Boston Consulting Group.

By Matt Ashare • Updated May 8, 2025

PepsiCo taps AWS to accelerate digital transformation, AI adoption

The snack and beverage maker plans to migrate workloads, leverage Amazon Bedrock and improve real-time insights as part of a multiyear partnership.

By Lindsey Wilkinson • May 7, 2025

Airlines in North America prioritize investments in cyber, AI

Spending plans come amid rising concerns over third-party cyber risk. 

By David Jones • May 7, 2025

Cloud data usage surges to power business analytics

“We're at a tipping point where cloud data and data products are becoming essential infrastructure for the AI era,” Domo SVP of Product Ben Schein said.

By Matt Ashare • May 6, 2025

ServiceNow, Nvidia develop LLM to fuel enterprise agents

As part of an expanded partnership, the two tech vendors debuted Apriel Nemotron 15B, an open-source AI model built with agentic tools and cost in mind. 

By Lindsey Wilkinson • May 6, 2025

SAP, buoyed by cloud shift, extends CEO, CFO contracts

CEO Christian Klein will remain at the helm through 2030 as the push to migrate customers from on-premises ERP systems continues, the company said Monday.

By Matt Ashare • May 5, 2025

Small businesses say AI hasn’t lived up to the hype

AI provided some advantages but isn’t quite living up to its promise, according to a survey from American Express.

By Lindsey Wilkinson • May 5, 2025

‘We’re not dabbling here’: AWS backs infrastructure investments as revenues soar

The largest hyperscaler poured billions into cloud capacity during Q1 to meet rising AI demand, CEO Andy Jassy said.

By Matt Ashare • May 2, 2025

Salesforce expands model lineup in support of agentic AI

The software vendor added variations to its family of large action models for on-device implementation, limited GPU resources and industrial applications.

By Lindsey Wilkinson • May 1, 2025

Microsoft races to keep up with surging cloud demand

“We are working hard across all of the teams — hardware, software, even the build teams — to get things in place as quickly as possible,” CFO Amy Hood said Wednesday.

By Matt Ashare • May 1, 2025