AI & Future Tech: Page 3
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Cyber defense is not IT’s job alone, CISA CTO says
While tech executives must provide critical tools and procedures to lower cyber risk, the whole organization is responsible for fending off attackers.
By Roberto Torres • Oct. 18, 2022 -
10 Gartner tech trends to watch in 2023
From new entrants to incumbents, one thing is true for each technology: customization is key.
By Roberto Torres • Oct. 17, 2022 -
AI software spending set to nearly double by 2025: Forrester
Global spending on the software category will reach $64 billion in the next three years, up from $33 billion in 2021, the analyst firm expects.
By Roberto Torres • Oct. 14, 2022 -
7-Eleven seeking technology partners to improve its daily operations
The company has partnered with True, an investment and innovation firm, to help identify solutions that can boost efficiency and improve the shopping experience.
By Brett Dworski • Oct. 12, 2022 -
Deep Dive
As NYC restricts AI in hiring, next steps remain cloudy
Other bills are on the books, but some hope regulation will ultimately force software audits and address algorithm biases.
By Brian Eastwood • Oct. 7, 2022 -
New hires won’t fix the AI skills gap
With internal training strategies, companies can meet highly sought-after talent needs while making use of employees’ business expertise.
By Roberto Torres • Oct. 6, 2022 -
Why it’s worth waiting on some emerging tech
Companies are spending more money and attention on emerging technologies, but hyped technologies — including Web3 and explainable AI — aren’t ready just yet.
By Lindsey Wilkinson • Oct. 3, 2022 -
Can companies make decisions with AI?
The biggest challenge with enterprise AI insights is viewing the technology as a cultural shift — not an isolated tool.
By Roberto Torres • Oct. 3, 2022 -
Businesses wait and see on metaverse as tech debt limits experimentation
As metaverse, crypto and Web3 hog the headlines, enterprise leaders are waiting for competitors to invest first.
By Roberto Torres • Sept. 29, 2022 -
Opinion
5 uncomfortable questions to improve enterprise data culture
Tech leaders must find the gaps in their data strategy to actively shape a data culture that enables insights-driven decision-making
By Kim Herrington • Sept. 26, 2022 -
Where the benefits of responsible AI emerge
Constraints for AI programs abound, but recent research found tangible business benefits when implemented responsibly, including improved products and brand differentiation.
By Roberto Torres • Sept. 22, 2022 -
Where AI fits in the Sam’s Club tech portfolio
AI helps drive purchases and improve the shopping experience. The bottom line is member retention, said CTO Vinod Bidarkoppa.
By Roberto Torres • Sept. 20, 2022 -
The metaverse joins the list of enterprise IT maybes
Securing, operationalizing and defining the metaverse are three challenges to wide adoption. Inventing the metaverse is another.
By Matt Ashare • Sept. 9, 2022 -
AI can reimagine the contact center. Is the enterprise ready?
Conversational AI can shave tens of billions off labor costs, Gartner projects. But first, businesses must contend with key data and tech stack challenges.
By Roberto Torres • Sept. 7, 2022 -
How New York Life deploys hybrid AI to ease underwriting
The convergence of big data, electronic health records, machine learning and human expertise is modernizing life insurance – in measured steps.
By Matt Ashare • Sept. 6, 2022 -
AI for everyone: Companies are bullish on automation
The talent crunch is not an impediment to AI. Businesses are now looking for new ways to accelerate deployments.
By Matt Ashare • Aug. 30, 2022 -
Applied AI investments shot up 150% in 3 years: McKinsey
From shaping leadership structures to delivering ROI, businesses want to successfully deploy AI projects. But bad data, ethical concerns and talent are holding some businesses back.
By Lindsey Wilkinson • Aug. 29, 2022 -
Panera tests drive-thru AI in search of speed, accuracy
The chain is deploying AI technology in two cafes with the goal of achieving 5% to 10% faster service times.
By Aneurin Canham-Clyne • Aug. 29, 2022 -
Levi’s leverages AI to boost e-commerce fulfillment
The denim brand is launching a new platform to streamline deliveries, part of its larger effort to digitally enhance its operations.
By Megan Ruggles • Aug. 25, 2022 -
The ‘substrate of your company’: A glimpse at how Intuit approaches data
Data empowers executives to make informed decisions, understand customer behavior and keep an eye on business operations. Without proper care, valuable insights can be lost.
By Lindsey Wilkinson • Aug. 23, 2022 -
Walmart touts faster inventory management thanks to AR
An AR technology called VizPick is letting the company accelerate inventory management in 4,500 U.S stores.
By Roberto Torres • Aug. 17, 2022 -
How to develop a data strategy from scratch
Technology-enabled tracking — and processing — should be a priority when setting up a data initiative.
By Emma Liem Beckett • Aug. 15, 2022 -
Enterprise AI investments hung up on data sourcing, prep
Data is central to speeding up operations or making accurate predictions. Finding and preparing data is often the hardest part of the process.
By Roberto Torres • Aug. 11, 2022 -
AI becoming backbone of products and services: Gartner Hype Cycle
There are roadblocks to adoption: a lack of resources and the fragmentation of AI tools require executives to create more cohesive adoption strategies.
By Roberto Torres • Aug. 10, 2022 -
Global RPA market keeps growing but barriers persist
An automation drive will push global RPA software revenue to $2.9 billion by the end of 2022. However, growth is slowing down as CIOs deal with barriers to success.
By Lindsey Wilkinson • Aug. 3, 2022