AI & Future Tech: Page 3


  • Brian Gattoni speaking on stage.
    Image attribution tooltip
    Roberto Torres/CIO Dive

    Cyber defense is not IT’s job alone, CISA CTO says

    While tech executives must provide critical tools and procedures to lower cyber risk, the whole organization is responsible for fending off attackers.

    By Oct. 18, 2022
  • A woman is depicted on a big screen next to a slide with 10 tech trends shown.
    Image attribution tooltip
    Roberto Torres/CIO Dive

    10 Gartner tech trends to watch in 2023

    From new entrants to incumbents, one thing is true for each technology: customization is key.

    By Oct. 17, 2022
  • Two women building software.
    Image attribution tooltip
    Cecilie_Arcurs via Getty Images

    AI software spending set to nearly double by 2025: Forrester

    Global spending on the software category will reach $64 billion in the next three years, up from $33 billion in 2021, the analyst firm expects.

    By Oct. 14, 2022
  • 7-Eleven
    Image attribution tooltip
    Scott Olson via Getty Images

    7-Eleven seeking technology partners to improve its daily operations

    The company has partnered with True, an investment and innovation firm, to help identify solutions that can boost efficiency and improve the shopping experience.

    By Brett Dworski • Oct. 12, 2022
  • An employee presents to co-workers from her home office during a video call.
    Image attribution tooltip
    SDI Productions via Getty Images
    Deep Dive

    As NYC restricts AI in hiring, next steps remain cloudy

    Other bills are on the books, but some hope regulation will ultimately force software audits and address algorithm biases.

    By Brian Eastwood • Oct. 7, 2022
  • Concept with expert setting up automated software on laptop computer.
    Image attribution tooltip
    NicoElNino via Getty Images

    New hires won’t fix the AI skills gap

    With internal training strategies, companies can meet highly sought-after talent needs while making use of employees’ business expertise.

    By Oct. 6, 2022
  • Person with VR googles on a pink background
    Image attribution tooltip
    AntonioSolano via Getty Images

    Why it’s worth waiting on some emerging tech

    Companies are spending more money and attention on emerging technologies, but hyped technologies — including Web3 and explainable AI — aren’t ready just yet. 

    By Oct. 3, 2022
  • Computer language script and coding on screen.
    Image attribution tooltip
    themotioncloud via Getty Images

    Can companies make decisions with AI?

    The biggest challenge with enterprise AI insights is viewing the technology as a cultural shift — not an isolated tool.

    By Oct. 3, 2022
  • Image attribution tooltip
    Dean Mouhtaropoulos via Getty Images

    Businesses wait and see on metaverse as tech debt limits experimentation

    As metaverse, crypto and Web3 hog the headlines, enterprise leaders are waiting for competitors to invest first.

    By Sept. 29, 2022
  • In data center, male IT technician running maintenance program on a laptop for server rack of modernized enterprise computer system.
    Image attribution tooltip
    Gorodenkoff via Getty Images
    Opinion

    5 uncomfortable questions to improve enterprise data culture

    Tech leaders must find the gaps in their data strategy to actively shape a data culture that enables insights-driven decision-making 

    By Kim Herrington • Sept. 26, 2022
  • A woman looking at a computer.
    Image attribution tooltip
    Edwin Tan via Getty Images

    Where the benefits of responsible AI emerge

    Constraints for AI programs abound, but recent research found tangible business benefits when implemented responsibly, including improved products and brand differentiation. 

    By Sept. 22, 2022
  • A sign hangs outside a Sam's Club store.
    Image attribution tooltip
    Scott Olson via Getty Images

    Where AI fits in the Sam’s Club tech portfolio

    AI helps drive purchases and improve the shopping experience. The bottom line is member retention, said CTO Vinod Bidarkoppa.

    By Sept. 20, 2022
  • General view of the Etro Fashion Show during Metaverse Fashion Week on March 25, 2022
    Image attribution tooltip
    Vittorio Zunino Celotto / Staff via Getty Images

    The metaverse joins the list of enterprise IT maybes

    Securing, operationalizing and defining the metaverse are three challenges to wide adoption. Inventing the metaverse is another. 

    By Sept. 9, 2022
  • In data center, male IT technician running maintenance program on a laptop for server rack of modernized enterprise computer system.
    Image attribution tooltip
    Gorodenkoff via Getty Images

    AI can reimagine the contact center. Is the enterprise ready?

    Conversational AI can shave tens of billions off labor costs, Gartner projects. But first, businesses must contend with key data and tech stack challenges. 

    By Sept. 7, 2022
  • A New York Life corporate logo sign outside an office park with vegetation in the foreground.
    Image attribution tooltip

    Kristoffer Tripplaar/Newscom.

    How New York Life deploys hybrid AI to ease underwriting

    The convergence of big data, electronic health records, machine learning and human expertise is modernizing life insurance – in measured steps.

    By Sept. 6, 2022
  • Automated Robot Carriers And Robotic Arm In Smart Distribution Warehouse.
    Image attribution tooltip
    imaginima via Getty Images

    AI for everyone: Companies are bullish on automation

    The talent crunch is not an impediment to AI. Businesses are now looking for new ways to accelerate deployments.

    By Aug. 30, 2022
  • Brain icon symbolizing AI in center of photo surrounded by other icons representing the potential widespread use of AI in technology
    Image attribution tooltip
    bymuratdeniz via Getty Images

    Applied AI investments shot up 150% in 3 years: McKinsey

    From shaping leadership structures to delivering ROI, businesses want to successfully deploy AI projects. But bad data, ethical concerns and talent are holding some businesses back.

    By Aug. 29, 2022
  • Panera new store design
    Image attribution tooltip
    Courtesy of Panera

    Panera tests drive-thru AI in search of speed, accuracy

    The chain is deploying AI technology in two cafes with the goal of achieving 5% to 10% faster service times.

    By Aneurin Canham-Clyne • Aug. 29, 2022
  • A red Levi's tab sign against a bright blue sky.
    Image attribution tooltip
    Daphne Howland/CIO Dive

    Levi’s leverages AI to boost e-commerce fulfillment

    The denim brand is launching a new platform to streamline deliveries, part of its larger effort to digitally enhance its operations. 

    By Megan Ruggles • Aug. 25, 2022
  • TurboTax is seen on device
    Image attribution tooltip
    Kimberly White via Getty Images

    The ‘substrate of your company’: A glimpse at how Intuit approaches data

    Data empowers executives to make informed decisions, understand customer behavior and keep an eye on business operations. Without proper care, valuable insights can be lost.

    By Aug. 23, 2022
  • A sign is posted in front of a Walmart store on November 16, 2021 in American Canyon, California.
    Image attribution tooltip
    Justin Sullivan via Getty Images

    Walmart touts faster inventory management thanks to AR

    An AR technology called VizPick is letting the company accelerate inventory management in 4,500 U.S stores.

    By Aug. 17, 2022
  • A woman sitting at a table using her phone as a calculator. On the table there are financial charts.
    Image attribution tooltip
    Hispanistic via Getty Images

    How to develop a data strategy from scratch

    Technology-enabled tracking — and processing — should be a priority when setting up a data initiative.

    By Emma Liem Beckett • Aug. 15, 2022
  • Business person working at laptop computer and digital documents with checkbox lists.
    Image attribution tooltip
    Galeanu Mihai via Getty Images

    Enterprise AI investments hung up on data sourcing, prep

    Data is central to speeding up operations or making accurate predictions. Finding and preparing data is often the hardest part of the process.

    By Aug. 11, 2022
  • Computer language script and coding on screen.
    Image attribution tooltip
    themotioncloud via Getty Images

    AI becoming backbone of products and services: Gartner Hype Cycle

    There are roadblocks to adoption: a lack of resources and the fragmentation of AI tools require executives to create more cohesive adoption strategies.

    By Aug. 10, 2022
  • Concept with expert setting up automated software on laptop computer.
    Image attribution tooltip
    NicoElNino via Getty Images

    Global RPA market keeps growing but barriers persist

    An automation drive will push global RPA software revenue to $2.9 billion by the end of 2022. However, growth is slowing down as CIOs deal with barriers to success.

    By Aug. 3, 2022