IBM revamps partner program with hybrid cloud growth in mind

The enterprise technology company launched Partner Plus, a way to connect business partners with IBM tech and resources.

By Matt Ashare • Jan. 4, 2023

Despite enforcement delays, attorneys urge preparation for AI, privacy laws

New laws extend to employers with applicants or workers who are residents of New York City or California — and may be a harbinger of what’s to come elsewhere.

By Ginger Christ • Dec. 21, 2022

Emerging technology needs ethical guides. Does your company have one?

Most businesses lack specific ethical principles to shape the use of emerging technologies, Deloitte research found.

By Lindsey Wilkinson • Dec. 16, 2022

Google, University of Texas team up on career training for students

As companies look for workers with in-demand skills, many work with universities to train students and connect them to jobs.

By Ginger Christ • Dec. 15, 2022

NYC delays enforcement of AI in hiring law to April 2023

Many key stakeholders have submitted public comments asking for clarification on the regulations.

By Ryan Golden • Dec. 14, 2022

Large language model hype has reached the enterprise

OpenAI’s ChatGPT early fanfare has caused the public, experts and business owners to rethink what AI can do.

By Lindsey Wilkinson • Dec. 14, 2022

How Walmart enhances its inventory, supply chain through AI

The largest company in the U.S. simulates its yearly peak event, Black Friday, with AI to anticipate hiccups — and customer demand.

By Roberto Torres • Dec. 13, 2022

Bank of America wants a human bridge for its AI help

The bank aims to let a human agent pick up from where a customer leaves a chat with digital assistant Erica, but allow the chatbot to finish the interaction.

By Suman Bhattacharyya • Dec. 12, 2022

What’s the new normal for workplace technology?

From hot-desking solutions to collaboration tools, there’s a new standard that today's employees now expect at work.

By Lindsey Wilkinson • Dec. 12, 2022

What does AI without bias look like?

Inequitable framing, biased data and human prejudice can be augmented by tech. But can AI minimize bias?

By Caroline Colvin • Dec. 7, 2022

OpenAI’s ChatGPT hiccups serve as a fresh reminder of AI flaws

The AI-generated language model has been banned from Stack Overflow less than a week after its release.

By Lindsey Wilkinson • Dec. 5, 2022

Companies are bullish on digital transformation — but where should investment go?

Choosing the right set of technologies to adopt is a top hurdle for organizations, alongside issues of talent and scale.

By Roberto Torres • Dec. 1, 2022

Maersk, IBM to shut down blockchain joint venture TradeLens

The tool was intended to start a supply chain “digital revolution”. But it will shutter in Q1 2023 as it failed to achieve commercial viability. 

By Edwin Lopez • Nov. 30, 2022

CIOs: Here’s what your business modernization strategy should be

Technology drives business modernization, but it’s truly understanding what the business goals are before the solutioning starts.

By Brandon Carroll, Executive Director, Transformation, DevOps and Cloud Services, TEKsystems Global Services • Nov. 7, 2022

3 stages of machines’ evolution into customers

There's a coming shift in the customer base – one that sees an expansion of robots, appliances and algorithms as those making buying decisions.

By Roberto Torres • Nov. 1, 2022

2022 CIO Priorities

 Gartner Peer Insights data show CIOs focusing on hybrid work and cybersecurity.

Oct. 31, 2022

3 steps to an automated enterprise future

Technology leaders can help businesses prepare for major market changes through talent, project and governance strategies.

By Roberto Torres • Oct. 27, 2022

Sam’s Club finishes chainwide rollout of inventory-scanning robots

The wholesaler added the Inventory Scan tower atop automated floor scrubbing robots to report data like pricing and product availability back to club managers.

By Peyton Bigora • Oct. 24, 2022

6 Gartner predictions for the forward-thinking CIO

Virtual workspaces, cloud market consolidation and new strategies for cultivating and retaining tech talent will come to the fore as companies innovate for the future.

By Matt Ashare • Oct. 19, 2022

Cyber defense is not IT’s job alone, CISA CTO says

While tech executives must provide critical tools and procedures to lower cyber risk, the whole organization is responsible for fending off attackers.

By Roberto Torres • Oct. 18, 2022

10 Gartner tech trends to watch in 2023

From new entrants to incumbents, one thing is true for each technology: customization is key.

By Roberto Torres • Oct. 17, 2022

AI software spending set to nearly double by 2025: Forrester

Global spending on the software category will reach $64 billion in the next three years, up from $33 billion in 2021, the analyst firm expects.

By Roberto Torres • Oct. 14, 2022

7-Eleven seeking technology partners to improve its daily operations

The company has partnered with True, an investment and innovation firm, to help identify solutions that can boost efficiency and improve the shopping experience.

By Brett Dworski • Oct. 12, 2022

As NYC restricts AI in hiring, next steps remain cloudy

Other bills are on the books, but some hope regulation will ultimately force software audits and address algorithm biases.

By Brian Eastwood • Oct. 7, 2022

New hires won’t fix the AI skills gap

With internal training strategies, companies can meet highly sought-after talent needs while making use of employees’ business expertise.

By Roberto Torres • Oct. 6, 2022