How AAA’s second-largest club is gearing up for its generative AI push

The Auto Club Group has spent the past five years transforming its architecture; its next step focuses on generative AI.

By Lindsey Wilkinson • Aug. 7, 2023

Church & Dwight targets ‘thousands of hours’ of work in automation push

The Arm & Hammer manufacturer is making significant technology investments to scale and grow the business, according to CFO Rick Dierker. 

By Lindsey Wilkinson • Aug. 3, 2023

Generative AI wave is putting more pressure on executives

Executives are feeling the rush toward generative AI, as a lack of skills and tech immaturity stand in their way.

By Roberto Torres • Aug. 1, 2023

Where Papa Johns implements AI

The company focuses on improving efficiency while tuning systems when the stakes are high, Papa Johns’ Justin Falciola told CIO Dive. 

By Lindsey Wilkinson • Aug. 1, 2023

Generative AI risks loom as businesses increase investments

Even when risks associated with the tech are identified, most businesses aren’t putting in the work to mitigate them.

By Lindsey Wilkinson • Aug. 1, 2023

AWS builds out generative AI marketplace, adds 4 foundational models

The hyperscaler, growing a nascent generative AI marketplace through Bedrock, now features models from Anthropic, Stability AI and Cohere.

By Matt Ashare • July 27, 2023

Microsoft leans on Azure, AI as cloud business grows

The tech company’s public cloud platform accounted for more than half of its annual cloud revenue in FY2023, CEO Satya Nadella said.

By Matt Ashare • July 26, 2023

Microsoft pushes AI as GitHub Copilot for Business hits 27K customers

Airbnb and Dell are among the organizations currently using the service, which became publicly available in February.

By Roberto Torres • July 26, 2023

Google Cloud extends profitability run, executives hype AI-optimized infrastructure

Alphabet’s cloud division delivered its second-consecutive quarter of positive income gains, even as customers continued to streamline their spend.

By Matt Ashare • July 26, 2023

Caution tempers enterprise enthusiasm for generative AI

The road to adoption of the new technology runs through the existing tech stack.

By Roberto Torres • July 26, 2023

Data, instinct drive executive decision-making

How CIOs make decisions may matter as much as the outcome when weighing the advantages and risks of new technologies.

By Matt Ashare • July 25, 2023

AI in infrastructure: Addressing the technology’s potential for the sector

The technology could bring significant change to the infrastructure sector, but it must be used responsibly and with the right checks and balances in place.

By Claire Rutkowski • July 25, 2023

With new versions of ChatGPT, improvement is not guaranteed, researchers find

OpenAI responded by extending support for models previously scheduled to sunset.

By Lindsey Wilkinson • July 24, 2023

Capital One bets on tech engine for card and retail banking growth

“Our modern technology capabilities are generating an expanding set of opportunities across our business,” CEO Richard Fairbank said Thursday.

By Matt Ashare • July 21, 2023

White House secures safety commitments from 7 AI companies

OpenAI, Microsoft and Google are among the companies committing to secure and transparent development of AI systems.

By Lindsey Wilkinson • July 21, 2023

AWS launches generative AI primer course aimed at executives

The cloud provider produced five videos that cover foundational elements, historical context and use cases of the technology. 

By Lindsey Wilkinson • July 21, 2023

IBM sees Red Hat growth as model for its AI business

The tech company is banking on enterprise adoption of its newly introduced watsonx platform to advance its hybrid cloud strategy.

By Matt Ashare • July 20, 2023

GitHub brings GPT-4 powered conversational chat to developers

The new capability, currently in beta, can assist developers with troubleshooting and offers tailored, real-time guidance.

By Lindsey Wilkinson • July 20, 2023

Meta unleashes AI free-for-all with release of Llama 2

Trained on 2 trillion tokens, the open source large language model's release clears a no-cost path for research and commercial use. 

By Lindsey Wilkinson • July 19, 2023

Bank of America credits innovation investments, AI for robust quarter

“Digital superiority is key to our operating dynamics,” CEO Brian Moynihan said during a second quarter earnings call.

By Matt Ashare • July 19, 2023

Mercedes-Benz brings ChatGPT to factories

The automaker is leveraging Microsoft’s Azure OpenAI service to pilot the technology ahead of a global rollout.

By Kate Magill • July 19, 2023

IT spending soars, generative AI investments barely leave a mark

Automation, not generative AI, will drive enterprise spending, Gartner says, as CIOs look to advance digital transformation with fewer employees.

By Matt Ashare • July 19, 2023

Microsoft unveils pricing for 365 Copilot, its generative AI assistant

At $30 per user, per month, the tool is the latest push from Microsoft to infuse AI throughout its products and services.

By Roberto Torres • July 18, 2023

Can AI make better hires? Maybe, experts say

AI can improve work, according to a report from The Josh Bersin Company. The utility of AI in hiring, however, is up for debate.

By Caroline Colvin • July 17, 2023

IT customer service transitions make or break CX

“Transition points are where everything lives or dies,” Greg Sanker, former CIO and principle advisory director at Info-Tech Research Group, said.

By Lindsey Wilkinson • July 17, 2023