Microsoft pushes AI as GitHub Copilot for Business hits 27K customers

Airbnb and Dell are among the organizations currently using the service, which became publicly available in February.

By Roberto Torres • July 26, 2023

Google Cloud extends profitability run, executives hype AI-optimized infrastructure

Alphabet’s cloud division delivered its second-consecutive quarter of positive income gains, even as customers continued to streamline their spend.

By Matt Ashare • July 26, 2023

Explore the Trendline➔

Automation

In search of productivity gains, IT leaders are making automation their top priority. But successful enterprise AI deployments depend on access to the right data sets.

By CIO Dive staff

Caution tempers enterprise enthusiasm for generative AI

The road to adoption of the new technology runs through the existing tech stack.

By Roberto Torres • July 26, 2023

Data, instinct drive executive decision-making

How CIOs make decisions may matter as much as the outcome when weighing the advantages and risks of new technologies.

By Matt Ashare • July 25, 2023

AI in infrastructure: Addressing the technology’s potential for the sector

The technology could bring significant change to the infrastructure sector, but it must be used responsibly and with the right checks and balances in place.

By Claire Rutkowski • July 25, 2023

With new versions of ChatGPT, improvement is not guaranteed, researchers find

OpenAI responded by extending support for models previously scheduled to sunset.

By Lindsey Wilkinson • July 24, 2023

Capital One bets on tech engine for card and retail banking growth

“Our modern technology capabilities are generating an expanding set of opportunities across our business,” CEO Richard Fairbank said Thursday.

By Matt Ashare • July 21, 2023

White House secures safety commitments from 7 AI companies

OpenAI, Microsoft and Google are among the companies committing to secure and transparent development of AI systems.

By Lindsey Wilkinson • July 21, 2023

AWS launches generative AI primer course aimed at executives

The cloud provider produced five videos that cover foundational elements, historical context and use cases of the technology. 

By Lindsey Wilkinson • July 21, 2023

IBM sees Red Hat growth as model for its AI business

The tech company is banking on enterprise adoption of its newly introduced watsonx platform to advance its hybrid cloud strategy.

By Matt Ashare • July 20, 2023

GitHub brings GPT-4 powered conversational chat to developers

The new capability, currently in beta, can assist developers with troubleshooting and offers tailored, real-time guidance.

By Lindsey Wilkinson • July 20, 2023

Meta unleashes AI free-for-all with release of Llama 2

Trained on 2 trillion tokens, the open source large language model's release clears a no-cost path for research and commercial use. 

By Lindsey Wilkinson • July 19, 2023

Bank of America credits innovation investments, AI for robust quarter

“Digital superiority is key to our operating dynamics,” CEO Brian Moynihan said during a second quarter earnings call.

By Matt Ashare • July 19, 2023

Mercedes-Benz brings ChatGPT to factories

The automaker is leveraging Microsoft’s Azure OpenAI service to pilot the technology ahead of a global rollout.

By Kate Magill • July 19, 2023

IT spending soars, generative AI investments barely leave a mark

Automation, not generative AI, will drive enterprise spending, Gartner says, as CIOs look to advance digital transformation with fewer employees.

By Matt Ashare • July 19, 2023

Microsoft unveils pricing for 365 Copilot, its generative AI assistant

At $30 per user, per month, the tool is the latest push from Microsoft to infuse AI throughout its products and services.

By Roberto Torres • July 18, 2023

Can AI make better hires? Maybe, experts say

AI can improve work, according to a report from The Josh Bersin Company. The utility of AI in hiring, however, is up for debate.

By Caroline Colvin • July 17, 2023

IT customer service transitions make or break CX

“Transition points are where everything lives or dies,” Greg Sanker, former CIO and principle advisory director at Info-Tech Research Group, said.

By Lindsey Wilkinson • July 17, 2023

Hyperscalers bet on costly new data centers to capture growing market

As cloud becomes ubiquitous, AWS, Microsoft and Google Cloud are competing to expand their regional reach and localize services.

By Matt Ashare • July 14, 2023

FTC investigation of OpenAI: What CIOs need to know

The agency’s inquiry is the biggest regulatory challenge to OpenAI since Italy’s ChatGPT ban.

By Lindsey Wilkinson • July 13, 2023

Anthropic, OpenAI beef up coding capabilities for their LLMs

The focus on coding capabilities — which positions generative AI tools closer to enterprises — comes as public appetite for AI is diminishing.

By Lindsey Wilkinson • July 11, 2023

Yum Brands inks AI-powered customer data partnership

Treasure Data will collect first-, second- and third-party data for the restaurant company to create “a single view of a customer across multiple brands.”

By Aneurin Canham-Clyne • July 6, 2023

How CIOs select their inner circle ​​​​​​​

To assemble the right team, CIOs must start by knowing themselves: what they can do — and what they can’t.

By Jen A. Miller • July 5, 2023

PepsiCo begins ethical AI research with Stanford

The beverage giant will research ethical AI in supply chains, customer experience, sustainability and organizational design alongside the Stanford Institute for Human-Centered AI.

By Lindsey Wilkinson • June 30, 2023

Businesses hunt for ROI in generative AI deployments

Measuring the time and productivity gains from new technology implementations is critical.

By Lindsey Wilkinson • June 29, 2023