5 highest-paying IT certifications in 2023

Google Cloud certifications topped the highest earners list, ousting an AWS certification from its top-paying spot.  

By Lindsey Wilkinson • Nov. 14, 2023

Want good customer experience? Improve your employee experience.

MIT Technology Review Insights found that employees are looking for the same things as customers from a brand: personalization, values and efficiency.

By Kristen Doerer • Nov. 13, 2023

Explore the Trendline➔

CIO Priorities

Companies task their CIOs with balancing the company’s economic and operational needs as they enable technology throughout the business.

By CIO Dive staff

Why CBRE built an AI playground

The commercial real estate company created a self-service platform for employees to leverage LLMs and generative AI tools without added risk.

By Lindsey Wilkinson • Nov. 13, 2023

Most businesses buy the wrong software, report finds

Unanticipated onboarding costs and the shift from on-prem licensing to usage-based fee structures can exacerbate buyer’s remorse, a Capterra survey found. 

By Matt Ashare • Nov. 13, 2023

Is your tech stack making your team feel stuck?

Here are three steps CIOs can take to help solve the interconnected issues of tool overload and information hunting at scale.

By Robbie Strickland, Chief Information Officer at Miro • Nov. 13, 2023

3 reasons to avoid cloud repatriation: Forrester

Migrations don’t always go as planned, but shifting applications back to on-prem data centers isn’t a slam dunk either.

By Matt Ashare • Nov. 9, 2023

Warby Parker’s ERP implementation costs tip $5M mark

The vision care retailer is investing in its digital capabilities as it pursues a stronger tech stack, better user experiences and productivity gains. 

By Lindsey Wilkinson • Nov. 8, 2023

Half of cloud transformations are ‘abject failures’

As the technology matures, CFOs are asking CIOs to justify the business value of existing migrations, HFS CEO and Chief Analyst Phil Fersht said.

By Matt Ashare • Nov. 8, 2023

Salesforce, Accenture unveil joint life sciences cloud solution

The two companies will leverage their generative AI partnership to develop the industry vertical.

By Matt Ashare • Nov. 6, 2023

Slack CEO to depart after first year at the helm

Lidiane Jones will step down from the top role at the collaboration software company to lead online dating app Bumble on Jan. 2. 

By Roberto Torres • Nov. 6, 2023

Global cybersecurity workforce grows, but still confronts shortfall of 4M people

Despite growing to 5.5 million global professionals, an ISC2 study shows the industry still needs millions of qualified workers to fend off rising digital threats.

By David Jones • Nov. 6, 2023

Tech labor market rebounded in October

Employers across the industry added nearly half a million jobs, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

By Roberto Torres • Nov. 3, 2023

Want AI buy-in at work? Champion transparency, research finds

More top-down AI transparency could foster trust among employees, leading to improved job satisfaction.

By Caroline Colvin • Nov. 3, 2023

PayPal promotes Archie Deskus to EVP, CTO

The move expands the executive's oversight to include platform engineering teams, the company said Thursday.

By Roberto Torres • Nov. 2, 2023

Walgreens appoints new CIO as leadership transition continues

Neal Sample, first appointed in an advisor capacity in October, will report to CEO Tim Wentworth as EVP and CIO.

By Roberto Torres • Nov. 1, 2023

Inside Kyndryl’s sprint to decouple IT from IBM

Ahead of a Nov. 3 deadline, CIO Michael Bradshaw detailed the company’s push to rebuild IT, moving 1,800 applications to an all-cloud infrastructure in two years.

By Matt Ashare • Oct. 31, 2023

Healthcare CIOs name AI, ML top priorities of 2023, survey finds

Hospitals turned to AI to ease resource strain, but managing the new tools adds “a heavy operational burden” for IT teams.

By Emily Olsen • Oct. 30, 2023

3 things workers expect from their CIOs

IT leaders must push to improve how employees across departments interact and leverage tools in their day-to-day.

By Lindsey Wilkinson • Oct. 27, 2023

AWS looks to Bedrock AI for sustained cloud dominance

The largest hyperscaler retained its command of one-third of the global cloud market as a yearlong enterprise cost optimization push showed signs of easing.

By Matt Ashare • Oct. 27, 2023

Ocean Spray picks new tech leader as CTO departs

The cranberry co-op hired former Subway executive Neil Hampshire as its new chief information and digital officer.

By Lindsey Wilkinson • Oct. 27, 2023

Boards lack AI expertise as adoption plans advance

The onus is on CIOs to convey the business value of the technology and tie projects to future growth potential, according to Heidrick & Struggles.

By Roberto Torres • Oct. 26, 2023

IBM leans on hybrid approach — in generative AI, too

The company is leveraging hyperscaler partnerships and deploying its own models to bring the technology to clients, CEO Arvind Krishna said.

By Matt Ashare • Oct. 26, 2023

LastPass working through ‘systemic’ security overhaul

The company is retooling its security infrastructure in the wake of a major cyberattack that impacted customer trust last year.

By Matt Kapko • Oct. 26, 2023

Training could ease ‘AI skill threat’ for software developers, report says

Nearly half of developers fear their competencies will become obsolete thanks to AI-assisted coding platforms, according to Pluralsight data.

By Kathryn Moody • Oct. 25, 2023

Spotify dives into enterprise IT, launches open-source marketplace

The digital streaming company partnered with Red Hat to expand the reach of its Backstage engineering solution.

By Matt Ashare • Oct. 24, 2023