AI is the future, but most companies’ plans are short-term

A clearly defined AI strategy is crucial to optimize implementation, ROI and leadership support.

By Chris McClellen, Chief Product and Technology Officer • April 7, 2025

The Campbell’s Company drafts Coca-Cola vet to lead digital transformation

The 155-year-old soup and snack giant appointed Aaron Gwinner as SVP, chief digital and technology officer Thursday.

By Matt Ashare • April 4, 2025

Explore the Trendline➔

IT Upgrades

CIOs must help their businesses address maintenance needs while keeping an eye on future innovation.

By CIO Dive staff

Papa Johns bets on AI for CX, operations boost

The pizza chain created an innovation team focused on utilizing Google Cloud's AI, ML and data analytics capabilities.

By Lindsey Wilkinson • April 3, 2025

Enterprises have high ROI hopes for agentic AI

Business decision-makers want to use lessons learned from generative AI adoption to improve agent implementation, a PagerDuty report found. 

By Lindsey Wilkinson • April 2, 2025

AI training lags despite increased use at work, survey says

Most workers believe AI will influence their jobs and career plans, according to the Jobs for the Future survey, but about half said they still don’t feel prepared to use AI at work.

By Carolyn Crist • April 2, 2025

Expedia pursues agentic, generative AI with caution

Leadership balances innovation with speed, scalability and costs while boosting employee engagement via an internal “playground.”

By Lindsey Wilkinson • April 1, 2025

Developers feel the heat as AI coding tools shorten deadlines

Hiring activity shifted to senior development talent last year amid rising role expectations, according to a HackerRank report.

By Roberto Torres • March 31, 2025

The Hartford reshuffles tech leadership team to drive AI, cloud strategy

The insurer appointed Jeffery Hawkins to chief data, AI and operations officer and elevated Shekar Pannala to the CIO role.

By Matt Ashare • March 31, 2025

Cybersecurity firms brace for impact of potential Oracle Cloud breach

As evidence continues to pile up, providers are warning customers to secure their networks.

By David Jones • March 31, 2025

The rise of shadow AI and regaining control of software spend

Unmasking shadow AI is easier said than done, but absolutely necessary to control risk.

March 31, 2025

CIOs cull internal generative AI projects as vendor spending soars

“This is the year that we go from a little bit of money being spent on software with Gen AI to a tidal wave of money being spent on it,” Gartner Analyst John-David Lovelock said.

By Matt Ashare • March 31, 2025

Generative AI users say outputs show bias, lack detail

Developers, quality assurance pros and consumers report that the technology often lacks detail or misunderstands prompts, according to an Applause report.

By Lindsey Wilkinson • March 28, 2025

Why banks are all-in on open source

Morgan Stanley, JPMorgan Chase and other industry giants are reaping efficiency rewards and attracting tech talent simply by sharing code.

By Matt Ashare • Updated April 8, 2025

Enterprises beef up cybersecurity plans to mitigate AI risks

More than 2 in 5 leaders say they’ve strengthened practices to curb increased threats, misuse and other vulnerabilities tied to using the technology.

By Lindsey Wilkinson • March 28, 2025

Kyndryl fires up Google Cloud analytics, AI to drive mainframe modernization

The partnership will help enterprises translate COBOL code to Java and migrate on-prem applications to cloud environments.

By Matt Ashare • March 27, 2025

What’s keeping technology leaders up at night?

From skill gaps and governance hurdles to the rush of AI advancements, executives from Mondelēz, EY, Walmart and other enterprises share what worries them.

By Lindsey Wilkinson • March 26, 2025

How to navigate generative AI adoption hurdles

CIOs shouldn’t fear taking the path of least resistance, narrowing their focus and leaving room for failure on the road to adoption, BCG Managing Director and Partner Amanda Luther said.

By Matt Ashare • March 25, 2025

Virginia vetoes AI bill in latest push toward light-touch regulation

As the federal government promotes a deregulation approach to the technology, the state-level move is the latest sign of minimizing oversight.

By Lindsey Wilkinson • March 25, 2025

Hiring for promise can help close skills gaps, research shows

“Many organizations are transforming their capabilities so rapidly that they can’t acquire all the skills they need,” a Gartner director said.

By Carolyn Crist • March 25, 2025

How Experian’s innovation lab fueled generative AI adoption

A 15-year-old innovation lab enabled the credit reporting company quickly build AI capabilities rather than get left behind, Chief Innovation Officer Kathleen Peters said.

By Roberto Torres • March 24, 2025

Leaders struggle to scale, reap value from generative AI

Businesses seeing AI-driven benefits are more likely to have invested in agentic architecture and crafted a comprehensive data strategy, Accenture found.

By Lindsey Wilkinson • March 24, 2025

Restaurants focus on tech, retention as labor market cools

Speeding up hiring with applicant tracking systems, mobile applications and automated interview scheduling could save time and money, the National Restaurant Association said.

By Aneurin Canham-Clyne • March 24, 2025

Cloud data centers get bigger, denser amid AI building boom

AWS, Microsoft and Google accounted for 59% of all hyperscale compute capacity as the number of large facilities grew to more than 1,100 last year, Synergy Research Group said.

By Matt Ashare • March 21, 2025

Williams-Sonoma turns to AI to curb headcount growth

Executives said the company is pursuing ways to drive additional savings with the technology during a recent earnings call. 

By Lindsey Wilkinson • March 21, 2025

How CIOs can prepare for EU AI Act enforcement

Executives can help enterprises get started on compliance targets, manage vendors and keep up with evolving requirements.

By Lindsey Wilkinson • March 21, 2025