Wendy’s taps restaurant vet to oversee international tech

Sang Lee brings experience from major food brands as the restaurant chain aims for global expansion.

By Lindsey Wilkinson • Sept. 25, 2025

Kraft Heinz pilots AI agent to streamline ketchup production

Called The Cookbook, the tool gives workers access to 150 years of expertise on the brand’s signature condiment. The company plans to expand use cases.

By Lindsey Wilkinson • Sept. 25, 2025

Explore the Trendline➔

Agentic AI

CIOs face an enormous challenge: Fielding a technology that could forever change how enterprise work gets done.

By CIO Dive staff

Meta launches lobbying effort to target state AI laws

The company created a super PAC to back candidates who align with the company on AI oversight. It’s the latest sign of industry displeasure toward state AI laws.

By Makenzie Holland • Sept. 24, 2025

Financial firms fuel a surge in AI research, adoption

Teams at JPMorgan Chase, Capital One, RBC, Wells Fargo and TD Bank are blazing a trail for the technology’s deployment in high-stakes, regulated environments, according to Evident Insights.

By Matt Ashare • Sept. 24, 2025

Snowflake leads push to standardize metadata for AI

Fragmented definitions strain AI’s ability to ingest data. Snowflake, Salesforce and other partners are driving a joint effort to create open source standardizations.

By Makenzie Holland • Sept. 23, 2025

Data center crunch leads businesses to play the long game

A rise in demand for AI services is propelling IT leaders to plan for capacity as far as five years in advance. 

By Makenzie Holland • Sept. 23, 2025

Citi deploys agentic tools to in-house AI platform

The financial services firm began initial rollout of agentic capabilities to 5,000 of its workers this month, according to a Monday announcement.

By Roberto Torres • Sept. 22, 2025

Oracle elevates co-CEOs to shepherd AI cloud business

The company appointed Clay Magouyrk and Mike Sicilia to chief executive officer roles Monday. Former CEO Safra Catz became executive vice chair of the board as part of the move.

By Matt Ashare • Sept. 22, 2025

AI without data independence is a dead end

Enterprises that own their data destiny will shape the AI future.

By Manish Sood, CEO and Founder of Reltio • Sept. 22, 2025

AI agents: Transforming software testing with intelligent automation

AI agents are reshaping software testing with intelligent automation and human-AI collaboration.

By Mudit Singh • Sept. 22, 2025

Enterprise software spend accelerates amid AI adoption blitz

As the technology ripples through IT budgets, it’s driving up costs across infrastructure, data management and applications, according to West Monroe.

By Matt Ashare • Sept. 22, 2025

Worker trust in AI is low: Udacity

AI is proliferating across businesses, much like the concerns about the accuracy of those tools, the survey found.

By Lindsey Wilkinson • Sept. 19, 2025

Ally CIO: Pace of tech change ‘weighs on me’

Sathish Muthukrishnan shared what’s surprised him about the use of Ally’s AI platform and the challenges of keeping up with rapid tech evolution.

By Caitlin Mullen • Sept. 19, 2025

IT outages cost businesses $76M annually

Significant downtime runs businesses $2 million for every hour operations are down, according to a study released by New Relic. 

By Makenzie Holland • Sept. 18, 2025

McDonald’s taps seasoned exec to lead data, AI

Das Dasgupta brings 25 years of experience to the restaurant chain, most recently as chief data and analytics officer at Starbucks. 

By Roberto Torres • Sept. 18, 2025

Nvidia forges $5B Intel alliance

The chipmakers will integrate GPUs with CPUs to “lay the foundation for the next era of computing,” Nvidia CEO Jensen Huang said Thursday.

By Matt Ashare • Sept. 18, 2025

CIOs bolster governance amid agentic AI push

Risk mitigation is on the rise as most companies limit access to sensitive data and put humans in the loop, according to a KPMG survey published Thursday.

By Lindsey Wilkinson • Sept. 18, 2025

Old IT systems weigh down bank modernization

Banks are struggling to differentiate their digital products due to outdated tech, clearing the way for customer churn.

By Makenzie Holland • Updated Sept. 18, 2025

Microsoft, Nvidia pour billions into UK data center buildout

The U.S. tech giants are joining the largest AI infrastructure rollout in the country’s history, Nvidia said Tuesday.

By Matt Ashare • Sept. 17, 2025

Global AI spending to approach $1.5 trillion this year: Gartner

Hyperscaler investments in GPUs and accelerators will nearly double the size of the AI server market, the analyst firm said Wednesday.

By Matt Ashare • Sept. 17, 2025

AI agents will be ‘gatekeepers of loyalty’ in hospitality: study

The rise of agentic systems could shift customer loyalty toward algorithms, not hotel brands, according to Florida Atlantic University researchers.

By Noelle Mateer • Sept. 16, 2025

Macy’s bets on automation to drive retail revival

The retailer is moving workloads to the cloud, simplifying IT operations and adding AI to processes, executives said during an industry conference.

By Lindsey Wilkinson • Sept. 16, 2025

Mainframe skills gain traction with younger techies

Millennials make up more than half of the mainframe workforce as generative AI workloads proliferate on the platform, according to a BMC study.

By Matt Ashare • Sept. 16, 2025

Gartner predicts Fortune 500 companies won’t eliminate human agents anytime soon

“Do we think there will be fewer agents? Yes. But a fully agentless future is not going to happen,” Gartner’s Kathy Ross said.

By Kristen Doerer • Sept. 15, 2025

Enterprises continue to hit generative AI roadblocks

The AI conversation might have shifted from generative to agentic, but companies are still grappling with model and workforce obstacles, according to an ABBYY survey.

By Lindsey Wilkinson • Sept. 15, 2025