CarMax leans on AI, tech investments to trim $150M in costs

Executives expect the technology enhancements to lower licensing usage and improve call center efficiency, among other benefits. 

By Lindsey Wilkinson • Oct. 2, 2025

New York Life taps tech chief with modernization in mind

Deepa Soni joins the financial services firm as EVP and CIO after several years at The Hartford, the company announced Wednesday.

By Roberto Torres • Oct. 2, 2025

Explore the Trendline➔

IT Upgrades

CIOs must help their businesses address maintenance needs while keeping an eye on future innovation.

By CIO Dive staff

Salesforce bets on enterprise vibe coding

Agentforce Vibes can help users build, debug, test and deploy apps and agents. It's the latest move from software vendors to accelerate AI-driven coding.

By Lindsey Wilkinson • Oct. 1, 2025

Boards lack AI savvy as adoption advances: PwC

More than one-third of directors say boards haven't received enough AI education amid widespread deployments of the technology.

By Roberto Torres • Oct. 1, 2025

What California’s new AI law means for CIOs

Tech leaders will need to adapt multiple processes to ensure providers are meeting the new standards, according to analysts.

By Makenzie Holland • Sept. 30, 2025

IT leaders aren’t ready for AI autonomy

A lack of vendor trust and security concerns are leading enterprises to avoid some forms of agentic AI, according to Gartner. 

By Lindsey Wilkinson • Sept. 30, 2025

AWS taps BCG executive for EU sovereign cloud unit

Stéphane Israël will serve as managing director for the division, which is set to launch by the end of the year.

By Matt Ashare • Sept. 29, 2025

Risk mitigation budgets swell as enterprise AI adoption grows

Governing AI comes at a cost with most organizations increasing oversight investments in the next financial year, according to OneTrust data.

By Lindsey Wilkinson • Sept. 29, 2025

The AI governance gap: The CIO’s next big challenge

AI adoption is outpacing oversight. Weak governance is a risk CIOs can’t ignore.

By Brad Rumph, Field CTO at Tines • Sept. 29, 2025

Legacy tech woes fuel IT upgrades as CIOs grapple with costs

Maintaining old systems slows down modernization efforts as enterprises rush to adopt agentic and generative AI.

By Makenzie Holland • Sept. 26, 2025

Developers heavily rely on AI for software development: Google

Most software engineers are using the tech to write new code, modify existing code and create tests, according to the 2025 Dora report.

By Lindsey Wilkinson • Sept. 26, 2025

Accenture completes ‘reinvention’ as generative AI revenues roll in

“Our data business is on fire,” CEO Julie Sweet said during the company’s Q4 2025 earnings call Thursday.

By Matt Ashare • Sept. 25, 2025

Wendy’s taps restaurant vet to oversee international tech

Sang Lee brings experience from major food brands as the restaurant chain aims for global expansion.

By Lindsey Wilkinson • Sept. 25, 2025

Kraft Heinz pilots AI agent to streamline ketchup production

Called The Cookbook, the tool gives workers access to 150 years of expertise on the brand’s signature condiment. The company plans to expand use cases.

By Lindsey Wilkinson • Sept. 25, 2025

Meta launches lobbying effort to target state AI laws

The company created a super PAC to back candidates who align with the company on AI oversight. It’s the latest sign of industry displeasure toward state AI laws.

By Makenzie Holland • Sept. 24, 2025

Financial firms fuel a surge in AI research, adoption

Teams at JPMorgan Chase, Capital One, RBC, Wells Fargo and TD Bank are blazing a trail for the technology’s deployment in high-stakes, regulated environments, according to Evident Insights.

By Matt Ashare • Sept. 24, 2025

Snowflake leads push to standardize metadata for AI

Fragmented definitions strain AI’s ability to ingest data. Snowflake, Salesforce and other partners are driving a joint effort to create open source standardizations.

By Makenzie Holland • Sept. 23, 2025

Data center crunch leads businesses to play the long game

A rise in demand for AI services is propelling IT leaders to plan for capacity as far as five years in advance. 

By Makenzie Holland • Sept. 23, 2025

Citi deploys agentic tools to in-house AI platform

The financial services firm began initial rollout of agentic capabilities to 5,000 of its workers this month, according to a Monday announcement.

By Roberto Torres • Sept. 22, 2025

Oracle elevates co-CEOs to shepherd AI cloud business

The company appointed Clay Magouyrk and Mike Sicilia to chief executive officer roles Monday. Former CEO Safra Catz became executive vice chair of the board as part of the move.

By Matt Ashare • Sept. 22, 2025

AI without data independence is a dead end

Enterprises that own their data destiny will shape the AI future.

By Manish Sood, CEO and Founder of Reltio • Sept. 22, 2025

AI agents: Transforming software testing with intelligent automation

AI agents are reshaping software testing with intelligent automation and human-AI collaboration.

By Mudit Singh • Sept. 22, 2025

Enterprise software spend accelerates amid AI adoption blitz

As the technology ripples through IT budgets, it’s driving up costs across infrastructure, data management and applications, according to West Monroe.

By Matt Ashare • Sept. 22, 2025

Worker trust in AI is low: Udacity

AI is proliferating across businesses, much like the concerns about the accuracy of those tools, the survey found.

By Lindsey Wilkinson • Sept. 19, 2025

Ally CIO: Pace of tech change ‘weighs on me’

Sathish Muthukrishnan shared what’s surprised him about the use of Ally’s AI platform and the challenges of keeping up with rapid tech evolution.

By Caitlin Mullen • Sept. 19, 2025