How Bank of America scaled AI

Innovation sessions, governance oversight and a clear focus on solving practical problems helped shape internal and customer-facing use cases.

By Matt Ashare • April 10, 2025

EU sets action plan to establish global lead in AI

The European Commission announced plans to triple the region’s data center capacity and improve access to in-demand talent Wednesday.

By Roberto Torres • April 9, 2025

Google mobilizes partners to drive agentic AI across clouds

The hyperscaler rolled out an agent interoperability protocol that already has buy-in from Accenture, Deloitte and KPMG, Wednesday at Google Cloud Next.

By Matt Ashare • April 9, 2025

IBM powers up AI-ready z17 mainframe

The product line, designed to handle AI workloads, will begin shipping this summer.

By Matt Ashare • April 8, 2025

Zoom goes agentic in ongoing AI push

The collaboration software provider unveiled a task management capability, which can suggest action items and help complete them on users' behalf. 

By Roberto Torres • April 7, 2025

How CIOs can course-correct data strategies with AI goals in mind

Businesses should assess existing practices, then engage leadership and plot a path forward to get enterprise data structures in shipshape. 

By Lindsey Wilkinson • April 7, 2025

AI model performance improvements show no signs of slowing down

In 2025, OpenAI’s o3 model solved nearly 72% of coding problems, a steep jump from an overall high score of 4.4% in 2023, an analysis from the Stanford Institute for Human-Centered AI found.

By Lindsey Wilkinson • April 7, 2025

AI is the future, but most companies’ plans are short-term

A clearly defined AI strategy is crucial to optimize implementation, ROI and leadership support.

By Chris McClellen, Chief Product and Technology Officer • April 7, 2025

The Campbell’s Company drafts Coca-Cola vet to lead digital transformation

The 155-year-old soup and snack giant appointed Aaron Gwinner as SVP, chief digital and technology officer Thursday.

By Matt Ashare • April 4, 2025

Papa Johns bets on AI for CX, operations boost

The pizza chain created an innovation team focused on utilizing Google Cloud's AI, ML and data analytics capabilities.

By Lindsey Wilkinson • April 3, 2025

Enterprises have high ROI hopes for agentic AI

Business decision-makers want to use lessons learned from generative AI adoption to improve agent implementation, a PagerDuty report found. 

By Lindsey Wilkinson • April 2, 2025

AI training lags despite increased use at work, survey says

Most workers believe AI will influence their jobs and career plans, according to the Jobs for the Future survey, but about half said they still don’t feel prepared to use AI at work.

By Carolyn Crist • April 2, 2025

Expedia pursues agentic, generative AI with caution

Leadership balances innovation with speed, scalability and costs while boosting employee engagement via an internal “playground.”

By Lindsey Wilkinson • April 1, 2025

Developers feel the heat as AI coding tools shorten deadlines

Hiring activity shifted to senior development talent last year amid rising role expectations, according to a HackerRank report.

By Roberto Torres • March 31, 2025

The Hartford reshuffles tech leadership team to drive AI, cloud strategy

The insurer appointed Jeffery Hawkins to chief data, AI and operations officer and elevated Shekar Pannala to the CIO role.

By Matt Ashare • March 31, 2025

Cybersecurity firms brace for impact of potential Oracle Cloud breach

As evidence continues to pile up, providers are warning customers to secure their networks.

By David Jones • March 31, 2025

The rise of shadow AI and regaining control of software spend

Unmasking shadow AI is easier said than done, but absolutely necessary to control risk.

March 31, 2025

CIOs cull internal generative AI projects as vendor spending soars

“This is the year that we go from a little bit of money being spent on software with Gen AI to a tidal wave of money being spent on it,” Gartner Analyst John-David Lovelock said.

By Matt Ashare • March 31, 2025

Generative AI users say outputs show bias, lack detail

Developers, quality assurance pros and consumers report that the technology often lacks detail or misunderstands prompts, according to an Applause report.

By Lindsey Wilkinson • March 28, 2025

Why banks are all-in on open source

Morgan Stanley, JPMorgan Chase and other industry giants are reaping efficiency rewards and attracting tech talent simply by sharing code.

By Matt Ashare • Updated April 8, 2025

Enterprises beef up cybersecurity plans to mitigate AI risks

More than 2 in 5 leaders say they’ve strengthened practices to curb increased threats, misuse and other vulnerabilities tied to using the technology.

By Lindsey Wilkinson • March 28, 2025

Kyndryl fires up Google Cloud analytics, AI to drive mainframe modernization

The partnership will help enterprises translate COBOL code to Java and migrate on-prem applications to cloud environments.

By Matt Ashare • March 27, 2025

What’s keeping technology leaders up at night?

From skill gaps and governance hurdles to the rush of AI advancements, executives from Mondelēz, EY, Walmart and other enterprises share what worries them.

By Lindsey Wilkinson • March 26, 2025

How to navigate generative AI adoption hurdles

CIOs shouldn’t fear taking the path of least resistance, narrowing their focus and leaving room for failure on the road to adoption, BCG Managing Director and Partner Amanda Luther said.

By Matt Ashare • March 25, 2025

Virginia vetoes AI bill in latest push toward light-touch regulation

As the federal government promotes a deregulation approach to the technology, the state-level move is the latest sign of minimizing oversight.

By Lindsey Wilkinson • March 25, 2025