Southwest paused flights amid ‘data connection issues’

Data connection issues stemming from a firewall failure led to halted flights and lingering delays Tuesday, the airline said. 

By Roberto Torres • April 18, 2023

How SodaStream used mobile technology to boost employee engagement

Nearly half of the company's workforce is in a manufacturing or frontline setting. Solutions tailored to computer access were not going to cut it.

By Lindsey Wilkinson • April 14, 2023

Explore the Trendline➔

Digital transformation

Digital transformation goes beyond technology — if companies want to engage in a new era of technology, they must rethink how work is done too.

By CIO Dive staff

Growing SMB tech spending prioritizes infrastructure, managed services

The smaller a company, the smaller its IT budget — but opportunity exists for IT leaders hoping to make their investments carry more weight.

By Roberto Torres • April 11, 2023

Top software vendors maintained growth in Q1 despite economic and customer pressures

From executive and board changes to highlighting sustainability and diversity, software vendors underlined key areas of focus during their Q1 2023 financial reporting, Forrester says.

By Lindsey Wilkinson • April 10, 2023

Gartner expects a sunnier outlook for IT spending in 2023

Software continues to drive IT spend growth, as a weaker U.S. dollar and ongoing transformation needs boosted growth projections issued in January.

By Roberto Torres • April 6, 2023

Is ChatGPT the future of recruiting?

Employees are beginning to experiment with ChatGPT, finding new ways to automate away the tedious parts of their job.

By Jen A. Miller • April 5, 2023

Shadow IT accounts for more than one-third of enterprise apps: report

If businesses want to get the most out of their SaaS purchases, tech leaders need to address visibility and governance issues.

By Lindsey Wilkinson • April 4, 2023

AI tools top list of fastest growing products, software marketplace says

The chatbots category saw a 202% increase in search traffic on G2 since November 2022, according to data shared with CIO Dive.

By Lindsey Wilkinson • April 3, 2023

The perks of a CIO with a background in sales

Executives with a view of the market can articulate their messaging more effectively, spotting business needs and potential products.

By Roberto Torres • March 30, 2023

What to consider as vendors add generative AI to workplace tools

In order for enterprises to get any value from these additions, business leaders have to put in the work.

By Lindsey Wilkinson • March 29, 2023

Zoom jumps on ChatGPT bandwagon, integrates generative AI features

New capabilities will include summarizing meetings and chat threads, drafting emails and creating whiteboard presentations.

By Matt Ashare • March 27, 2023

CIOs must prepare for the machine customers of the future

C-suite collaboration is key for business to capitalize on this developing AI technology.

By Don Scheibenreif • March 27, 2023

5 tips to counter identity and access management risks

Many organizations rely on identity and access management tools for credential management and authentication. But these systems aren’t foolproof.

By Matt Kapko • March 24, 2023

Accenture to cut 19K jobs in latest sign of IT slowdown

The global IT services firm said it plans to trim its workforce by 2.5% in the next 18 months amid a cost-cutting plan.

By Roberto Torres • March 23, 2023

Skills shortages roadblock enterprise data plans

Most data and analytics teams aren't effectively delivering value to their organizations, according to Gartner data.

By Roberto Torres • March 22, 2023

Ill-prepared against cyberattacks? You’re not alone, Cisco says

The cybersecurity readiness gap looms large, and smaller organizations were ranked the least prepared.

By Matt Kapko • March 22, 2023

Security drives software purchases for half of US companies

The study from Capterra comes weeks after the U.S. announced plans to shift liability for weak product security onto the tech industry.

By David Jones • March 21, 2023

How ERP modernizations fare amid cost cutting

Some companies are pausing or delaying ERP implementations. But projects moving ahead face sharper scrutiny than before.

By Jen A. Miller • March 17, 2023

MLB partners with Zoom to increase replay review transparency

The deal marks the latest move from the software provider to connect its product to physical locations and experiences.

By Lindsey Wilkinson • March 16, 2023

Casey’s names new chief information officer

Sanjeev Satturu succeeds Adrian Butler, who recently left the retailer for a new opportunity.

By Brett Dworski • March 16, 2023

Understanding the effects of mass layoffs on the tech sector

Beneath recent layoffs, CIO Dive analysis shows the tech workforce recruiting cycle is normalizing after years of hiring binges.

By Roberto Torres • March 16, 2023

OpenAI inches toward the enterprise with GPT-4

Morgan Stanley and PwC onboard generative AI as the technology begins integrating visual recognition and expanding its text capabilities.

By Matt Ashare • March 15, 2023

SaaS spring cleaning: 17 questions to ask before switching providers

Before making major changes to enterprise tools, experts say CIOs should run a checklist on current solutions, competitors and the overall tech stack.

By Lindsey Wilkinson • March 15, 2023

Google embeds enterprise-grade generative AI in its cloud

Data science teams and developers will gain access to customizable ML models and AI app building capabilities, the company said.

By Matt Ashare • March 14, 2023

Open source tops list of tech developers trust

Recent high-profile vulnerabilities have increased risk awareness for open-source repositories, but developer perception remains positive.

By Roberto Torres • March 14, 2023