The Latest

  • Patrons at a Chicago Starbucks after the coffee chain on Feb. 25, 2025.
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    Scott Olson via Getty Images
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    Starbucks deploys virtual assistant to improve workflows

    Green Dot Assist will help staff look up various ingredients for drinks, troubleshoot equipment and help managers staff last-minute callouts.

  • Photo taken from above looking down at someone coding on a computer with a phone charging and coffee nearby
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    SeventyFour via Getty Images
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    The enterprise is not ready for vibe coding — yet

    CIOs are familiar with AI-based approaches to software and application development, but it’s a field that keeps growing. 

  • A general view of the exterior of a branch of the Lloyds bank chain on January 29, 2025 in London, England.
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    Leon Neal / Staff via Getty Images
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    How 3 banks are capitalizing on AI

    Lloyds Banking Group, NatWest and Truist are building on in-house productivity gains to scale more ambitious use cases.

  • A VMware office building in Bellevue, Washington on June 15, 2023.
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    JHVEPhoto via Getty Images
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    VMware accuses Siemens of stalling in software licensing dispute

    The Broadcom-owned vendor complained of discovery process delays Friday in a civil suit stemming from a September support service renewal request.

  • An Outback Steakhouse restaurant on a cold day.
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    Scott Olson via Getty Images
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    Restaurants develop a taste for AI as economic outlook sours

    BJ’s Restaurants, Cracker Barrel and Bloomin’ Brands pursue efficiency and productivity gains with AI initiatives.

  • a tech worker looks at a monitor
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    megaflopp via Getty Images
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    AI skills shortage surpasses big data, cybersecurity

    Scarcity of AI skills jumped from 2023, marking the steepest rise Nash Squared has ever recorded.

  • Three trucks in PepsiCo's fleet on June 2, 2015.  Frito Lay and Pepsi logos are visible.
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    Courtesy of PepsiCo Media Gallery
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    How PepsiCo moves past AI pilot purgatory

    The food and beverage company focuses on "four or five big bets" and provides an internal sandbox for employee experimentation, said Athina Kanioura, EVP, chief strategy and transformation officer.

  • President Donald Trump waves to a crowd at the White House on April 2, 2025.
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    Andrew Harnik via Getty Images
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    Trump scraps Biden software security, AI, post-quantum encryption efforts in new executive order

    The White House accused the Biden administration of trying to “sneak problematic and distracting issues into cybersecurity policy.” 

  • a software developer writes code while using an external monitor in an office setting
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    Nattakorn Maneerat via Getty Images
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    US sheds 131K tech jobs in May as economic uncertainty persists

    Despite the dip, total IT employment remains positive for the year, according to a CompTIA review of U.S. Bureau of Labor Statistics data.

  • Broadcom's Silicon Valley office building in Sunnyvale, CA on Dec. 2, 2019.
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    Sundry Photography via Getty Images
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    Broadcom takes a private cloud victory lap as it axes bottom-tier VMware partners

    The tech giant has converted 87% of its 10,000 largest customers to the VMware Cloud Foundation bundle, CEO Hock Tan said during a Thursday earnings call.

  • Stock image showing a mature man’s face looking into a large computer screen as type is being added to the screen by an artificial intelligence chatbot.
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    Laurence Dutton via Getty Images
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    Nearly half of CEOs say employees are resistant or even hostile to AI

    AI adoption faces three barriers: organizational change management, a lack of employee trust and workforce skills gaps, a Kyndryl report shows.

  • U.S. Secretary of Commerce Howard Lutnick arrives at a Senate Appropriations Committee hearing in the Dirksen Senate Office Building on Capitol Hill on June 04, 2025, in Washington, DC.
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    Andrew Harnik via Getty Images
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    Trump admin rebrands AI safety institute in latest oversight move

    The agency will be known as the Center for AI Standards and Innovation, aiming to serve as the "primary point of contact" for related testing and research.

  • AWS, Microsoft Azure, Google cloud, Alibaba cloud, Baidu AI Cloud, VMware, ctyun, HUAWEI cloud and Tencent cloud app icons are show on a screen.
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    Robert Way via Getty Images
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    FinOps gets a hyperscaler boost as AI, SaaS costs come into FOCUS

    AWS, Microsoft, Google Cloud and Oracle expanded their support for the FinOps Foundation’s ongoing battle to tame enterprise IT spending.

  • Shot of Ulta Beauty storefront
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    Jesse Grant via Getty Images
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    Beauty brands blend AI into operations

    The Estée Lauder Companies, Coty and Ulta Beauty are pushing forward on the technology to save costs, tailor communications and optimize forecasts. 

  • A picture of a woman smiling on the background of a laptop screen, with a chat box and text to the right side.
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    Retrieved from Leo Humphries on May 30, 2025
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    Psst, employers: AI interviewers may be alienating applicants

    Some companies are creating an ethical quandary by bringing a “wild west” mentality to AI integration in the workplace, organizational psychologist Brian Smith said.

  • Hewlett Packard Enterprise office building in Houston on March 22, 2022.
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    JHVEPhoto via Getty Images
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    HPE gains enterprise traction with private cloud, AI-powered servers

    One-third of the company’s AI orders were driven by enterprise-based GPU server purchases, executives said Tuesday.

  • an engineer peers inside a glass door, looking at a serveroom
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    Hiraman via Getty Images
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    Data privacy, compliance spend rises alongside AI efforts

    U.S. businesses increased budgets by 71% to secure their data, according to a Blancco report published Wednesday. 

  • Attendees at the Snowflake Summit 2025 conference walk through a lobby of the Marcone Center in San Francisco on June 3, 2025.
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    Courtesy of Snowflake
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    Snowflake retools data cloud to fuel AI agents, expand integrations

    The company rolled out an expansive portfolio of product updates and acquired PostgreSQL startup Crunchy Data this week.

  • CrowdStrike booth at Black Hat USA 2023 in Las Vegas.
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    Matt Kapko/CIO Dive
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    Microsoft, CrowdStrike, other cyber firms collaborate on threat actor taxonomy

    After years of confusion, leading threat-intelligence companies will streamline how they name threat groups.

  • A passenger walks by a United Airline's sign in Chicago's O'Hare International Airport with luggage.
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    Scott Olson via Getty Images
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    United Airlines CEO: ‘We’re probably doing more AI than anyone’

    From call centers to labor contracts, the company continues to invest and experiment with the technology, Scott Kirby said.

  • A close up of a man's hand holding a phone displaying a conversation with a chatbot.
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    ArtMarie via Getty Images
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    Business leaders expect agentic AI to take over customer service

    Agentic AI will handle most customer service interactions with tech vendors in the next three years, according to Cisco projections.

  • Amazon Web Services pavilion stands are seen at the 2025 Hannover Messe industrial trade fair on March 31, 2025 in Hanover, Germany
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    Sean Gallup / Staff via Getty Images
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    AWS curbs transfer of marketplace cloud credits

    The hyperscaler banned the transfer of Reserved Instances and Saving Plans discounts by third-party providers, effective June 1.

  • Legacy data is illustrated in a variety of forms here, including: CD roms, CDs, floppy disks, diskettes, stacks of paper, file folders, old computers, and a 3D generic data symbol
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    mathisworks via Getty Images
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    3 CIO tips for modernizing legacy technology

    Tackling technical debt can feel like an uphill battle. Here's how decision-makers overcome hurdles, mitigate concerns and build momentum.

  • A Home Depot storefront in Oxon Hill, Maryland on June 22, 2024.
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    Neal McNeil via Getty Images
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    Home Depot elevates CIO from within as AI adoption plans progress

    Angie Brown will lead technology strategy for the home improvement retail giant after a 27-year career with the company.

  • a group of executives inside a conference room
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    Goodboy Picture Company via Getty Images
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    AI drives cyber strategies, security execs say

    Basic vulnerabilities account for most cyberattacks, but security leaders say they’re more concerned about the risks of AI, Arctic Wolf research shows.